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Embassy Suites by Hilton San Diego Bay Downtown

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#67 of 283 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
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Embassy Suites by Hilton San Diego Bay Downtown
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1,050 Reviews from our TripAdvisor Community

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Showing 1,012: English reviews
Santa Rosa, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW

From the front desk (Yulia) to the people serving breakfast, the maintenance staff, the bartender, and even the staff clearing plates, I was given such exceptional care that I had to write this review. I've stayed at high-end hotels and not been treated as well. What struck me was that even at things that were free--like the breakfast or the... More 

Helpful?
Thank Janet D
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

This was not a positive experience. I stay in Hiltons weekly for work and this was not the Hilton standard I am accustomed too. Housekeeping did a poor job daily - one day we called them back. They never cleaned the toilet well. They didn't sweep the bathroom floor for hair. They didn't stock hand towels and wash cloths for... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 125hollyb
Boston, Massachusetts
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 days ago NEW via mobile

The staff are polite even while politely suggesting you stop inconveniencing them. The rooms have seen way better days. This is the first time I've ever seen popcorn peeling off the ceiling to reveal the cement underneath. I'm still not sure what that thing floating in the hot tub was. How can hotels stipulate you shower before entering the pool... More 

Helpful?
Thank Eric50555
North Yorkshire, United Kingdom
2 reviews
Reviewed 3 days ago NEW

Excellent customer service in all departments. Very comfortable suite. Good breakfast selection. Enjoyable evening reception. Gym, pool and hot tub just right. Super bar/restaurant with TVs and patio.

Helpful?
Thank lynw716
1 review
Reviewed 4 days ago NEW via mobile

Nice place, great views, close to everything, good breakfast and love Dunkin Donuts close by. Had a minor hick up with the bill that was quickly solved by friendly staff. THANK YOU SANDRA!!! will stay with them again!

Helpful?
Thank Patrick H
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

Patrick H, Thank you for sharing your experience, and especially for the 5 star review! I am pleased to hear that Sandra was able to quickly resolve your issue. We will look forward to your return trip next time your travels bring you to San Diego. Todd Capizzo General Manager More 

Surprise, United States
Reviewed 4 days ago NEW

We thoroughly enjoyed our stay. The size and location of the room was outstanding. The location was less than 5 blocks from most of the destinations we wanted to go to. The exception was the zoo which was about 4 miles away. We drove to that location. We had two minor problems during the stay, but the hotel staff quickly... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank stephenwO7959VA
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

stephenwO7959VA, Thank you for sharing your recent experience with us, and also for the 5 star review! I am thrilled you were able to enjoy our excellent location and visit the local attractions. We will look forward to welcoming you back in the not too distant future. Todd Capizzo General Manager More 

1 review
Reviewed 4 days ago NEW

From the moment I walked into this beautiful Embassy Suite Hotel on the Bay in San Diego, I was impressed. First stay here, but won't be my last. Welcomed as a Hilton Honors Member right away. Brian welcomed me with a smile. Check in went quick which was welcomed after a long 6 hour train ride. There are two Brian's... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Linda E
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

Linda E, Thank you for taking the time to review your recent stay with us, and for the 5 star review! I am thrilled our associates were able to provide excellent customer service, and leave a lasting impression. We will look forward to welcoming you back next time your travels bring you to San Diego! Todd Capizzo General Manager More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

The Embassy Suites is always one 1st choices when traveling. The SD location is beatiful!!! The veiw of the bay is perfect.Hanging on the balcony watching the sunset was spectacular. The rooms are clean and spacious with a suite the kids have there own space so you and you partner can have some alone time. They have a 2 hour... More 

Helpful?
Thank brian g
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

brian g, Thank you for sharing your experience regarding your recent stay with us. I am thrilled to hear that you found the service to be outstanding! Each team member works very hard to provide a memorable and satisfying experience, and I am glad they were able to leave a lasting impression on you. We will look forward to welcoming... More 

Nipomo, California
2 reviews
Reviewed 5 days ago NEW

Great location, good price, within walking distance of restaurants, harbor, and metro. Pool area was clean and indoors. Service was outstanding. Only draw back is the cars are valet parked making it difficult to get to anything you forgot in your vehicle. Would definitely recommend and stay again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 494danikad
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

494danikad, Thank you for sharing your experience regarding your recent stay with us. I am thrilled to hear that you found the service to be outstanding! Each team member works very hard to provide a memorable and satisfying experience, and I am glad they were able to leave a lasting impression on you. We will look forward to welcoming you... More 

Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
Reviewed 5 days ago NEW

Hotel is in excellent location. Staff was not welcoming though. Could be more friendly. Rooms were clean but they need to kept in better condition particularly bathrooms. They request to save water but bath tub faucet was dripping all the time.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank vtchicago284
ToddCapizzo, General Manager at Embassy Suites by Hilton San Diego Bay Downtown, responded to this review

vtchicago284, Thank you for taking the time to review your recent stay with us. I am disappointed to hear about your concerns with our team members, and the bathroom condition. We will take your comments under consideration as we are always looking for ways to improve our guests experience. Thank you again, and I hope you will consider staying with... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the downtown bay front district across from the quaint shops and eateries of Seaport Village, Embassy Suites San Diego Bay - Downtown is convenient to all that San Diego has to offer. Our hotel is just three miles from the San Diego International Airport. Enjoy complimentary cooked-to-order breakfast or casual dining at the Pacific Fish Company Sports Bar & Grill. ... more   less 

Additional Information about Embassy Suites by Hilton San Diego Bay Downtown

Address: 601 Pacific Highway, San Diego, CA 92101-5914
Region: United States > California > San Diego > Downtown , Marina
Price Range: ₹ 9,341 - ₹ 28,842 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Embassy Suites by Hilton San Diego Bay Downtown 4*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, Odigeo, Cheap Tickets and Jetsetter so you can book your Embassy Suites by Hilton San Diego Bay Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
San Diego Embassy Suites
Hotel Style:
#23 Luxury Hotel in San Diego
#24 Green Hotel in San Diego
#58 Family Hotel in San Diego
#59 Romantic Hotel in San Diego
#66 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton San Diego Bay Downtown staff and other travellers.
38 questions
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5 months ago
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7 months ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton San Diego Bay Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites are the nicest and have the best views.”
 of 5 bubbles lynw716, 2 Dec 2016 | Read review
“as always balcony top floor corner room”
 of 5 bubbles F6872FKbriang, 30 Nov 2016 | Read review
“Higher floor on West side equals a better view of San Diego Bay”
 of 5 bubbles Major12, 24 Nov 2016 | Read review
“Sea view is great”
 of 5 bubbles colindjones, 21 Nov 2016 | Read review
“Best views are from the seaward side of the hotel and then those facing west.”
 of 5 bubbles RobOnward, 14 Nov 2016 | Read review
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