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BEST WESTERN PLUS Island Palms Hotel & Marina

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#22 of 278 Hotels in San Diego
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Island Palms Hotel & Marina
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3,308 Reviews from our TripAdvisor Community

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Showing 3,010: English reviews
Start your review of BEST WESTERN PLUS Island Palms Hotel & Marina
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Battle Creek, Michigan
Reviewed yesterday NEW

We needed pencil for our granddson to do his homework. We called the front desk and Joey sent one of his personal pencil. No need went unanswered. Danny ensured we got all our points for our stay and that all our needs had been met! We are looking forward to our 3rd annual visit!

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Helpful?
Thank nursingrules2017
Reviewed yesterday NEWvia mobile

I cant say enough good things about Danny at the front desk. He was so accommodating, and genuine. This is great location if you like to walk the bay or the marina. Beautiful view of the city across the bay. I would definitely recommend upgrade to a suite. they are huge and have everything you need. Restaurant was good. Drinks...

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Helpful?
Thank Debbie B
Spring Lake, Michigan
Reviewed yesterday NEW

Good hotel on the water. You can see boats/ships coming in and out. There is a park across the street. The restaurant and bar had good food and service. There is not an airport shuttle. Entrances to the rooms is outside. It was pouring down rain when we arrived. Nice pool and hot tub. Friendly staff.

Review collected in partnership with Best Western
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Helpful?
Thank MJA728
Connecticut
Reviewed 2 days ago NEW

We chose a room in the Casa Marina Building. The view was incredible overlooking a huge marina with a large variety of boats with a mountain with houses stepping up in the background. The room was perfect, large flat screen, great bath, plenty of room, comfy bed, couch. Shutters to close out the world at night. Serene,quiet location. This is...

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Helpful?
1Thank CCConnecticut
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

It sounds like you really had an incredible experience! We're so happy to hear you loved everything including your room, the views, the restaurant, and our staff's great service. Thank you for your wonderful review and we hope you'll stay with us again the next time your travels bring you to San Diego! Spencer Priest Front Desk Supervisor (619) 222-0561

Minneapolis, Minnesota
Reviewed 3 days ago NEW

If you like to feel like you're in a quaint beach town in a big city, this is the hotel for you! We had a suite (one problem is there are NO doors to a bedroom like the photos show, so if you want a private place for children to sleep, this is a problem), and it was a huge...

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Helpful?
Thank chriskitten8
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

We're so glad you enjoyed staying with us and escaping from the big city feel! Thank you for your compliments to our housekeeping staff, we're thrilled you enjoyed a spotless, large room, balcony, and marina view. While the junior suite you stayed in is a "studio suite" and does not offer a separate bedroom and living room, we also have...

Pismo Beach, United States
Reviewed 5 days ago NEW

Great stay again. Danny always takes care of us when we reserve and visit this great hotel. The rainy & windy weather couldn't dampen the good time we had. Housekeeping and maintenance always available for little things you might need.

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Helpful?
Thank Clark H
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

We're so glad Danny took great care of you once again! Thank you for your compliments to him as well as to our housekeeping and maintenance staff. We're glad you had a great time despite the rain and wind, and we'll do our best to bring out the sunshine when you return! Spencer Priest Front Desk Supervisor (619) 222-0561

Nottingham, United Kingdom
Reviewed 5 days ago NEWvia mobile

I visited here for 2 nights and was attracted due to its location. It's not walking distance to San Diego downtown but 8 usd in an Uber so park the car(10 usd a night) and relax. There are food places on shelter island you can walk to or the reception has takeaway recommendations. I checked in on valentines night so...

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Helpful?
Thank charlie_dog
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thanks so much for staying with us and sharing your feedback. I'm glad you enjoyed our location and our proximity to local restaurants and downtown. I'm very sorry for the issue you experienced with the room type choices you were given. Please understand we would never intentionally give incorrect or incomplete information to our guests. I'm glad the room we...

Salinas, United States
Reviewed 5 days ago NEW

The Best Western Island Palms provided us with outstanding service. We stay there because of the location between the San Diego Bay and the Marina. It's close to a playground for our grandchild (almost 3). We've stayed there so often that staff knows and recognizes us. It's like coming home away from home.

Review collected in partnership with Best Western
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Helpful?
Thank Linda C
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

We love being your home away from home, Linda! We're happy you both (and your grandson!) enjoyed our location, service, and the nearby playground, too! We can't wait to welcome you back again. Spencer Priest Front Desk Supervisor (619) 222-0561

South Dakota, United States
Reviewed 6 days ago NEW

Good staff, quiet area. nice for retired people. Airport can be noisy at times and some rooms have thin walls. But it is clean and the staff are great! I did not have time to try the pool area but do plan on returning and have already recommended the hotel to family and friends. I enjoyed being by the marina...

Review collected in partnership with Best Western
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Helpful?
Thank russellduwaynep
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your review, Russell! It's wonderful to see you enjoyed a clean room, quiet area and great dining in our Blue Wave Restaurant. We're offering some great seafood specials that change weekly so be sure to inquire about those the next time you return to visit! We hope you'll be able to enjoy our two great pool areas...

Salt Lake City, Utah
Reviewed 6 days ago NEW

Really loved this hotel. Would highly recommend this hotel. Really close to airport and sea world. Short drive to anywhere in San Diego. Great views and great pools. We did not have any problems with this great hotel.

Review collected in partnership with Best Western
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Helpful?
Thank ryanalans
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your great review, Ryan! We're delighted you loved staying with us and really appreciate your recommendation. It's great you enjoyed your location, views and our two pool areas. We hope you'll come back and visit us again! Spencer Priest Front Desk Supervisor (619) 222-0561

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 

Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105
Region: United States > California > San Diego
Price Range: ₹ 9,493 - ₹ 19,521 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Hotels.com so you can book your BEST WESTERN PLUS Island Palms Hotel & Marina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and other travellers.
93 questions
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Questions? Get answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite was so sunny and has amazing view.”
 of 5 bubbles nursingrules2017, 25 Feb 2017 | Read review
“If you're sensitive to noise, ask for the top floor as thumping above is loud.”
 of 5 bubbles chriskitten8, 23 Feb 2017 | Read review
“Have a choice of bay or marina view.....both are great !!”
 of 5 bubbles 25clarkh, 21 Feb 2017 | Read review
“I prefer the bay view over the marina and get a second floor room/suite.”
 of 5 bubbles travel1212181727, 17 Feb 2017 | Read review
“If you want a view, you need to be on the second floor at a minimum. Both bay and marina views are great.”
 of 5 bubbles NancyZ167, 16 Feb 2017 | Read review
5 of 5