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Best Western Plus Hacienda Hotel Old Town

2,094 reviews
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Traveller (524)
Room & Suite (173)
Dining (45)
Overview
  • Excellent44%
  • Very good35%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
“tequila factory”(136 reviews)
“whaley house”(25 reviews)
“plaza level”(23 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Hacienda Hotel Old Town
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,094)Write a Review
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Show reviews that mention
All reviewstequila factorywhaley houseplaza levelspanish stylemexican fooddifferent buildingswithin walking distanceon site restaurantbeautiful hotelparking garagerestaurants and shopslove this hoteltrolley stationrooms are largefree breakfastper nightcoffee maker
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1 - 5 of 1,983 reviews
Reviewed yesterday

This is not your normal chain hotel - it is set out on the side of a hill, in several different buildings, and so doesn't feel like a big chain motel. The rooms are a good size, well looked after (although the bathrooms are a...More

Thank disabled_jetsetter
Hotel's Favourite
Reviewed 15 November 2017

My husband and I spent 3 nights at the Hacienda Old Town and it was wonderful. The hotel is beautifully landscaped with colorful tiles and artwork everywhere. There are many little nooks and crannies with gardens and fountains with tables. It captures perfectly the Mexican...More

2  Thank Femmedefleur
Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 21 November 2017

We look forward to welcoming you again! We designed the property to match the charm of Old Town, while providing areas to relax and take in the San Diego sun. Thank you for sharing your impressions with those planning a visit! I’ll also let the...More

Reviewed 1 week ago

This hotel is much bigger than you would think! I booked over a month in advance and when I checked in was taken on what seemed like a mile long walk.. My room was almost all the way at the top and all the way...More

Thank hollybeth69
Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 6 days ago

We’ll always work to fulfill the wishes of guests if we can. Just ask! Thank you for taking time to share your experience which highlights thoughtful service, panoramic views and our great location. Please be rest assured we use the most current technology available for...More

Reviewed 1 week ago

Love the location. Nice cozy hotel, close to delicious restaurants and the Heart of San Diego. Short Uber drive to Gaslamp district and Little Italy. I've stayed many times here and I definitely recommend this hotelMore

Review collected in partnership with Best Western
Thank ruthbF1925RD
Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 6 days ago

Belated birthday wishes! Thank you for highlighting location, comfort, location and convenience as the reasons we’ve earned your ongoing loyalty! We appreciate the glowing review and recommendation. Please don’t hesitate to reach out to me if I can ever be of assistance during a future...More

Reviewed 1 week ago

Like its called you are right in Old Town. The hotel is a little older but very nice. The rooms are large and comfortable. They have a restaurant that has great deals, drinks, and food. You can walk right into Old Town right out the...More

Thank Lynn F
Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 6 days ago

Indeed, we are located in the heart of Old Town. So pleased you enjoyed your stay including the Old Town Tequila Factory (our rooftop restaurant). Feel free to allow us to help explore the best transportation options for your next stay. Our central location makes...More

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About
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Concierge
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 115 - US$ 230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Romantic Hotel in San Diego
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 115 - US$ 230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Romantic Hotel in San Diego
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (524)
Room & Suite (173)
Dining (45)
Pool & Beach (34)
Hotel & Grounds (436)
Bathroom (28)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jen H
3 December 2017|
Answer
Response from 1000PalmsCarol | Reviewed this property |
Yes, Pets are accepted at the Best Western Hacienda Old Town if there are pet-friendly rooms available upon check-in. Two (80 pound limit) dogs per room. $20.00 pet fee per night. Refundable $50.00 cleaning/damage fee is... More
0
Votes
K J
7 October 2017|
AnswerShow all 3 answers
Response from Brian R | Reviewed this property |
Yes, they offer a shuttle to seaworld. The shuttle goes to the airport and other places to.
1
Vote
FriarsRamsDad
3 June 2017|
AnswerShow all 2 answers
Response from Dean F | Property representative |
Yes we have a shuttle to the airport, train station and cruise ship terminal. It is available 7:00 AM to 10:00 PM every day.
2
Votes
Room Tips
"ask for a room with a view, otherwise the rooms are quite dark facing the hill."
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"Stay on the 3rd floor. This is where the pool is located as well as space to stroll."
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"Rooms facing the bay"
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"The best rooms would be in another hotel."
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