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Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

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506 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Reviewed 3 days ago NEWvia mobile

We stayed here during our first visit to San Diego. We had a very warm welcome by the receptionist on duty (Mrs. Vroom). And from there on our stay was one of a kind. We have traveled a lot in the US and stayed in many hotels, but this Residence Inn will be remembered as one of the best. The...

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Helpful?
1Thank Herman T
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Herman T, Thank you for your kind review of our hotel. I am happy to hear that our staff exceeded your expectations on their service. Theresa being one of the amazing employees we have, among others, who go out of their way to make valued guests like yourself feel welcomed. We strive to provide the best quality of service!...

Los Angeles, California
Reviewed 1 week ago

Two room suite. Perfect for family of 4. Kitchen small but has everything. Great having pull out bed in common room, but mattress not super comfortable, good for child, but not larger person. TV in every room. Bathrooms are good. Air conditioning was good. Breakfast was great. Grounds are great. Had a small dog, good dog park area. Really found...

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Helpful?
Thank aprilbrown42
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello aprilbrown42, Thank you for your review of our hotel. I'm glad that your stay with us was good. I apologize about the mattress in the pullout sofa but rest assured we have noted the issue with the proper people. I am glad that you and your family enjoyed our breakfast. Residence Inn the brand are always taking in consideration...

Reviewed 2 weeks ago

The room was clean as usual like in all Marriot ran hotels. The location was also good, across from a gas station and I feel the neighborhood is quite safe. The breakfast was great. Upon check-in, I was greeted by Theresa Vroom; she was very nice and briefed us well with all hotel details. The place is a bit old...

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Helpful?
2Thank Onky P
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Onky P, Thank you for the kind review of our hotel. I am happy to hear that we were able to provide you with high quality of service during your stay. Theresa is an amazing employee and we are lucky to have her on our team. Our staff pride themselves in providing the best quality of service to all...

Palm Springs, California
Reviewed 2 weeks ago via mobile

First of all I absolutely love staying the staff and accommodations are always wonderful and go above and beyond. Our stay this time was for my daughters birthday just a little beach trip as my daughter turned 8 and her only wish was to visit the beach. Upon arrival Keytan made my 8 yr old happy by acknowledging her birthday...

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Helpful?
3Thank Adrienne D
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Adrienne D, Thank you for your kind review of our hotel. I am happy that every stay with us has been great! Our staff prides themselves in providing the best quality of service to our all our valued guests like yourself! I'm glad your daughter enjoyed the little present for her birthday and made the stay very memorable! Thank...

Reviewed 2 weeks ago via mobile

We had a good time in Christmas holiday period. The hotel is very comfortable and clean. The location is perfect and you and your family members could get things very easy. Specially thanks for Theresa in the front desk, she really could help you when you ask questions or solve some problems. Definitely we will come back again .

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Helpful?
2Thank Wangying123
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Wangying123, Thank you for your kind review of our hotel. I am happy to hear that your recent stay with us was to your pleasure. Theresa is an amazing employee and we a lucky to have her as one of our staff members. All of our staff members pride themselves on providing the best quality service to all our...

Portland, Oregon
Reviewed 2 weeks ago

We stayed in this suites hotel once before, so it seemed a perfect choice for our Thanksgiving visit to our nephew in Fallbrook, CA. I remembered a very comfortable bed & a kitchen we didn't use on our last visit. But--our family tradition for Thanksgiving is that each guest brings a dish for the dinner + an hors d'oeuvre--& I...

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Helpful?
1Thank EcologyGirl
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello EcologyGirl, Thank you for you kind review of our hotel! I am glad to hear that our staff provided you with amazing service during your stay! Our staff prides themselves on providing the best quality of service to all our valued guests like yourself. I'm glad that we were able to make your Thanksgiving festivities memorable for you and...

Reviewed 4 weeks ago

Hotel staff always especially professional: Keton, Theresa, Shirley, Angelina, and Janice know my personal preferences and always make it a point to anticipate my needs. This is probably one of my favorite places to stay in California while on business. Rooms are spotless, well-appointed, and maintenance staff corrects any minor issues quickly. Morning and some evening dining comp'd with healthy...

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Helpful?
3Thank Ted S
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Ted S, Thank you for your kind review of our hotel. I am glad to hear that our amazing staff continually provide you with excellent service. Our staff prides themselves in providing the best quality of service to all our valued guests like yourself! I am glad you are able to experience our breakfast and our evening social "The...

South Korea
Reviewed 4 weeks ago via mobile

i've visited here about two months ago. i caught a cold and i went to the lobby to buy some medicine. i wanted to pay for the DAYQUIL but i couldnt. Theresa bought it for me! i had a 10months old baby and she said she is also a mom. i was so impressed by her. thanks a lot.

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Helpful?
4Thank jinmjmjmj
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello jinmjmjmj, Thank you for the kind review of our hotel. I am happy to hear that we were able to provide you with high quality of service during your stay. Theresa is an amazing employee and we are lucky to have her on our team. Our staff pride themselves in providing the best quality of service to all our...

Los Angeles, California
Reviewed 29 November 2016

we (family) went for a basketball tournament , the hotel has amenities for everyone,room was clean, close to restaurants, shops and others....Theresa was great,helped us in giving us directions, very cordial. I would definitely stay here again.

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Helpful?
4Thank rod1968es
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello rod1968es, Thank you for your kind review of our hotel. I am happy to hear that your stay with us was to your pleasure. Theresa is a wonderful employee and I am glad she lived up to your expectation on service quality. All of our staff members pride themselves in providing the best quality of service to all our...

Reviewed 28 November 2016

Great place to stay. Staff did a great job cleaning the room and making sure I was comfortable. The rooms were big enough to make it feel more like an apartment than a hotel. Plenty of parking. Conveniently located next to places to eat, a BevMo, Trader Joes, etc. Thank you to Theresa at the front desk for all her...

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Helpful?
3Thank Jeremy Z
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Jeremy Z, Thank you for your kind review of our hotel. I am happy to hear that your stay with us was to your pleasure. Theresa is a wonderful employee and I am glad she lived up to your expectation on service quality. All of our staff members pride themselves in providing the best quality of service to all...

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Near Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Address: 11002 Rancho Carmel Dr, San Diego, CA 92128-4288
Region: United States > California > San Diego
Price Range: ₹ 10,505 - ₹ 17,805 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Hotel San Diego
San Diego Residence Inn
Hotel Style:
#29 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch staff and other travellers.
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Questions? Get answers from Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend getting a room other than the ground floor, they have balconies.”
 of 5 bubbles jeremyz183, 28 Nov 2016 | Read review
“Stayed in Bldg 3 which faced the pool & back of buildings. Didn't care since we weren't in the room that much.”
 of 5 bubbles beelacat, 21 Nov 2016 | Read review
“Top floor is best and for smokers take a room with a balcony”
 of 5 bubbles tkbn79, 13 Nov 2016 | Read review
“I would chose a top floor as we could hear guest walking above us.”
 of 5 bubbles 801robinl, 5 Nov 2016 | Read review
“Building 1 is good to be close to the front desk and the dining area.”
 of 5 bubbles W2711GHjeffreyw, 24 Sep 2016 | Read review
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