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Hilton Garden Inn San Diego/Rancho Bernardo

PricelineUS$ 217*
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#54 of 279 Hotels in San Diego
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 233*
US$ 217*
Great Deal
US$ 224*
US$ 224*
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Hilton Garden Inn San Diego\/Rancho Bernardo
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624 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn San Diego/Rancho Bernardo
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Showing 608: English reviews
Vancouver, Washington
Reviewed 2 weeks ago

If you're planning to sleep only one night and use the pool/Jacuzzi. Fast internet, rooms are clean, but the beds are horrible, i have a back pain, feels like in the boat when sleeping. The restaurant has nothing good to eat, the bar doesn't have any drinks, they don't have an espresso machine .... The restaurants near by are not...

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Helpful?
Thank Sara Florence R
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you so much for taking the time to share your feedback on your recent stay with us. I apologize that we did not meet your expectations with the restaurant and bar services or the bed. Please know that we take your feedback seriously and use it to improve. We are in the process of purchasing and replacing the King...

san diego, ca
Reviewed 3 weeks ago

The management at this hotel treats Hilton honors member horribly. I have stayed in at least 30 other Hilton properties and the majority of the time, I have enjoyed my stays. I will NEVER stay here again.

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Helpful?
Thank marcusz28
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

I am so sorry to hear that did not enjoy your experience with us. We value our Hilton Honors members and want you to feel that way on every stay. Please reach out to me directly, as I would love the opportunity to make this right for you. I hope to hear from you soon, Sarah Haviland sarah.haviland@hilton.com 858.946.1059

Los Angeles, United States
Reviewed 3 weeks ago

For the price, you would think the rooms would not be so outdated. That the Heat/AC unit would not be so noisy. The layout of the hotel is weird. Instead of the Lobby being in a central location; it seems to be located on the end of the hallways to the rooms.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank C3734CTtomr
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Your comments are important to our success and we thank you for sharing your experience. I apologize you did not find the value with your stay. We know how important getting the value you expect for your money is for you and other guests. Your feedback is invaluable to our success and we will take your feedback to seriously.

Gilbert, Arizona
Reviewed 3 weeks ago via mobile

I have been travel to this hotel.. M-Thur.. for last seven weeks (road-warrior) and I cannot say enough good things about this hotel and the people that work here... but I will take a shot at it! When you get in, you get a warm and courteous staff that greets you and gets you checked in. Once I am settled...

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Helpful?
Thank CPatadia
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Sharing your review with the online community is the best compliment you can give our team! Shane, Rodalyn and Boryana, live and breathe hospitality. They make the experience. I will be sure to share your positive feedback with them. Thank you so much for your loyal support and we will be waiting for you on your next stay.

Colorado Springs, Colorado
Reviewed 3 weeks ago

This hotel fit the bill as far as location. I wish it had complementary breakfast. It also said the beds were adjustable as to softness or firmness but I couldn't get mine to work. I did not ask either as it wasn't that big of a deal. Very friendly front desk staff!!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Gayle H
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

We truly appreciate you sharing your feedback with us and the online community and thank you for commenting on our front desk team. I am sorry the adjustable bed was not working properly, but it sounds like you still were able to get a good night's sleep. We do have package rates that include breakfast. These can be a great...

California
Reviewed 3 weeks ago

Terrible pillows and bedding. Food offered is gross. The Olive Garden would have been a standout compared to this. They should cut that or figure it out. Room are dated. No safes in rooms -- worse, the ones upfront that they do offer are tiny. This is an expectation, not a luxury in my opinion. The good: Free parking and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cascata19
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Your comments and feedback regarding your recent visit will be addressed with our team. I am sorry we did not deliver the level of service your expected from us. Your feedback is invaluable to our success and we will improve. I hope you give us another opportunity in the future. Thank you for taking the time to share with us.

USA
Reviewed 4 weeks ago via mobile

Quiet, comfortable, free parking, great pillows, clean, fridge, microwave, hair dryer, Keurig coffee in room, two chairs (!), free water bottles and free breakfast for Gold-members, extra friendly front desk staff. The breakfast buffet is pretty good but not great: french toast, waffles, pancakes, yogurt, potatoes (potatoes were never fresh in the seven days I was there), pastries, cereal, fruit...

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Helpful?
Thank expat_mbk
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you so much for your Hilton Honors membership and loyalty to the brand. I am happy to hear you enjoyed your experience overall. Our food and beverage team members are addressing your comments about the breakfast to improve. We appreciate your feedback and look forward to a perfect stay next time around.

San Clemente, California
Reviewed 4 weeks ago

I had an excellent visit. Enjoyed the amenities especially the computer lab. Lost a folder and staff located it for me. Some of my Mothers family was staying there for a funeral and it was nice to see them. Multi purpose hotel. Loved the Keurig Machine in the rooms. Still wish there was a greener way to make good coffee.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank judithk721
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Terry was so happy to see your subject line and thank you for recognizing him! I am sorry for your families loss, and I hope our hotel was a comfortable gathering place. The Hilton brand continues to look into "green" options to roll out to the hotels. I am sure it will not be long until they figure out the...

San Diego, California
Reviewed 4 weeks ago via mobile

Nice and comfortable stay near the Pomerado Hospital. The people at the hotel were extremely friendly and helpful. The breakfast was a bit expensive but with a good quality and variety. Very good experience. I recommend this hotel.

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Helpful?
Thank CamyR
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Thank you for sharing your experience and recommendation! Please come back soon!

Fresno, United States
Reviewed 4 weeks ago

This stay was excellent, the room and the service is second to none. The food and the professionalism of the staff was great. My only regret was that I could only be there for one night for business. Wish I could enjoy the other services offered by the Hotel. Excellent is not strong enough to explain how happy I was...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank eribert0h
Sarah H, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review

Your review is music to our ears and we love to hear from our happy guests. Thank you for recognizing our team! Please come back and stay with us soon! Hopefully it will be a longer trip next time!

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04/06/2017 05/06/2017
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Rancho Bernardo Inn
Rancho Bernardo Inn
#32 of 279 in San Diego
1,869 reviews
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn San Diego/Rancho Bernardo

Address: 17240 Bernardo Center Dr, San Diego, CA 92128-2004
Region: United States > California > San Diego
Price Range: ₹ 8,693 - ₹ 19,463 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn San Diego/Rancho Bernardo 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Hotwire, Expedia, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Garden Inn San Diego/Rancho Bernardo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Diego/Rancho Bernardo Hotel San Diego
Hilton San Diego
San Diego Hilton Garden Inn
Hotel Style:
#64 Family Hotel in San Diego
#74 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn San Diego/Rancho Bernardo staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn San Diego/Rancho Bernardo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the king beds.”
MartinHolmgren, 27 Jan 2017 | Read review
“Rooms facing the front side or pool are quieter”
69Teus, 26 Jan 2017 | Read review
“Quite location with ample parking.”
739edgarp, 24 Jan 2017 | Read review
“The south rooms had balconies overlooking the pool. The hotel is walking distance from 2 restaurants.”
bmalham2017, 15 Jan 2017 | Read review
“The highway end can be a little noisy.”
TimothyH308, 29 Dec 2016 | Read review
5 of 5
Priceline
US$ 217* /night
View Deal
GardenInn.comUS$ 224
Booking.comUS$ 224
getaroom.comUS$ 233
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*Disclaimer
Prices are for 1 room, 2 adults
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