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I think this places deserves 2.5 stars, but 2 is more representative.
My husband and I are new to LA and we love San Diego, so we were looking for a reasonably priced pet friendly motel for the 1 night in the area.
Response from Laurence B, General Manager at Heritage Inn San Diego Near Sea WorldResponded 10 November 2015
Thank you for the feedback regarding your recent stay at the hotel. I appreciate your comments which my staff and I we will use to improve the quality of our rooms and exterior areas. Hopefully, you will visit with us at a future date.
I cannot believe this hotel was posted on Southwest rewards. We requested a nonsmoking room. There are ashtrays in the room and the blankets are full of burn holes. This is a seedy hotel and 1 nite stay was more than enough.
Thank Tom D
Response from Laurence B, General Manager at Heritage Inn San Diego Near Sea WorldResponded 9 November 2015
Thank you for the feedback regarding your recent stay. I will look into the issue of our non-smoking rooms to fix this problem and I apologize for the fact we did not meet your expectations.
We spent three days due to a family funeral. Check in was easy, staff was nice. They have done repairs in the bathroom from older reviews I've read. BUT HOT and COLD water are BACKWARD, against building code, easy to get burned, especially if poor...More
Thank June B
Response from Laurence B, General Manager at Heritage Inn San Diego Near Sea WorldResponded 3 November 2015
Thank you for the feedback regarding your recent stay. My apologies for the fact we did not live up to your expectations. I have addressed the issues you mentioned with my staff to ensure these kind of problems are not repeated.
We stayed here obviously because of the cheap price. What they do not tell you is that when you check in they put a $185 hold on your cards that takes for ever to return. It sucked! Put a hold on what we could have...More
Thank Josefina Q
Response from Laurence B, General Manager at Heritage Inn San Diego Near Sea WorldResponded 28 October 2015
Thank you for taking the time to complete our survey on your recent stay. I apologize if you were not made aware of the credit card hold at check-in. But placing a hold on a credit card is a common practice in the hotel industry...More
We read reviews on here before we came and were a little apprehensive but I saw none of the negatives...my only problem was that unless you have a car it's hard to get around we walked to sea world and that only took 10-15 mins...More
1 Thank staaim
Response from Laurence B, General Manager at Heritage Inn San Diego Near Sea WorldResponded 19 October 2015
Thank you for the positive review from your recent stay at the Heritage Inn. I am happy to hear you enjoyed your time with us. In particular, I am glad you were impressed with the customer service at the Front Desk. I will be sure...More
US$ 74 - US$ 279 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Heritage Inn - Sea World San Diego Hotel San Diego ,