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The Westin San Diego

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#53 of 278 Hotels in San Diego
Certificate of Excellence
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The Westin San Diego
The Westin San Diego
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821 Reviews from our TripAdvisor Community

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Showing 765: English reviews
Falmouth, Massachusetts
Reviewed yesterday NEW

The Westin is a nice hotel with all the amenities expected from such. However, when checking out I got hit with a daily unexpected facilities fee. I asked about this and was informed that this was standard for all the amenities offered by the hotel. I'm not sure what these amenities entailed since I didn't get a chance to sample...

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Helpful?
Thank MikeOCC2014
Los Angeles
Reviewed 2 days ago NEW

I am less than thrilled by this property. Spent a weekend for leisure. Parking is a hassle unless you valet, which is expensive and results in long waits. Front desk staff is underwhelming to say the least. Check-in is painful and the wait time can be daunting. The rooms show their age. Carpets are worn and there is a distinct...

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Thank travbuster
argentina buenos aires
Reviewed 2 days ago NEW

The Hotel was fine, kind of old dated rooms. I don t know why they charge for that "Resort fee', please don t do it anymore, I prefer to pay that fee in the original price of the room, pay a resort fee for an extra nothing! What it is that? and don t tell me it was for the...

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Thank juanbau
Buenos Aires, Argentina
Reviewed 2 days ago NEWvia mobile

It's Año SPG Hotel. Yes. Ir's a Westin. Of course. That's why I expected more. My highlights: Location : not good if you go on vacations. The area is quite crappy at night. Not good for walking. Room: OK. A little bit small and somehow outdated. Ok but what actually made me more unhappy?: 1- Internet : a complete disaster....

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Thank rodarg
Reviewed 2 days ago NEW

The hotel is generally nice, and we had rooms with nice views. A few issues we ran into: The shape of the room is strange because the building is a hexagon or octagon, so both rooms we were in had poor flow. We traveled with a baby, and the flow of the room impacted our ability to put the baby...

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Helpful?
Thank Jeff W
Berlin, Germany
Reviewed 3 days ago NEW

The overall impression of our stay at the Westin San Diego is fantastic. The staff at the reception is exceptionally friendly. We got a newly renovated room on the 24th floor with a great view. In the evening there was a complimentary wine reception for SPG-members in the lobby, which was a perfect start for our first night in San...

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Thank SmartandSunny
Reviewed 5 days ago NEWvia mobile

I am very disappointed with this hotel. I made a reservation a day before without knowing I wouldn't be able to make it since a very dangerous storm was coming. As soon as I got to know about it I tried to cancel it, which was about an hour later. They wanted to charge me the whole price after making...

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Helpful?
Thank Agostina G
Alyssa T, General Manager at The Westin San Diego, responded to this review

Agostina G - It is unfortunate to receive your disappointment review. While the weather is out of all our control, depending on the way you booked is why you were unable to cancel your reservation. I am unclear based on the information provided through Trip Advisor if you booked through a third party and if you booked a non-cancelable, non-changeable...

Las Vegas, Nevada
Reviewed 5 days ago NEW

I was very disappointed by the front desk and the lack of customer service and mishandling my company's credit card authorization. It affected me personally and my credit card was charged, rather than the company card for over a $1,000. They were very unprofessional in the handling and discussion at the front desk, but Rigo did contact me and worked...

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1Thank Carrieinvegas
Alyssa T, General Manager at The Westin San Diego, responded to this review

Carrieinvegas - I am so glad to read you met Nathan Evans and he left such a great impression on you. He has worked for the hotel for quite some time and definitely stands out as a star associate. I will be sure to share your review with Nathan and his team. I am sorry to hear of the arrival...

Mission Viejo
Reviewed 6 days ago NEWvia mobile

We live about an hour north of San Diego in Orange County and drive down to spend a day or two every few months and just act like tourists. Being SPG members we usually stay at one of the two Westin hotels in town. We've never been disappointed at this property. It's everything you expect from a fine hotel. This...

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1Thank Paul D
Alyssa T, General Manager at The Westin San Diego, responded to this review

Paul D - Thank you for your loyalty Paul D. We appreciate the 5 star review. Our hotel lobby bar offers great happy hour specials, along with 12 beers on tap - 8 of which come from our local San Diego breweries. We look forward to your next tourist trip to sunny San Diego. Be Well, Alyssa Turowski General Manager

Southern CA
Reviewed 6 days ago NEW

UPDATED/EDITED Review: Somehow my update posted to the wrong Westin. I wanted to add that everyone at this hotel was kind. None of the staff were rude or dismissive. I realize that my original comments about customer service were not 100% accurate and referred to my very first visit in early December when the front desk person was simply not...

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Helpful?
Thank TravelAllMyDays

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin San Diego Hotelprovides a retreat to one of downtown San Diego's landmark hotels. Experience The Westin San Diego's $15 million dollar transformation, introducing the brand's new modern design. The hotel now has a distinctly upscale, contemporary feel, inspired by soothing elements of nature. With a complete revitalization of guestrooms, restaurant, lobby, public areas, San Diego meeting space, two new Legal War Rooms, Tangent and a new Westin Fitness Studio, the newly refurbished urban retreat will transform every aspect of a stay into a revitalizing experience. The Westin San Diego is located a few blocks from the famous Gaslamp Quarter and just minutes from all of San Diego's major attractions: Sea World, San Diego Zoo, Old Town and more. Enjoy Westin San Diego Hotel's panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape from your guestroom. Stay connected with complimentary Internet access in the lobby and complimentary shuttle service to/from the San Diego airport. ... more   less 

Additional Information about The Westin San Diego

Address: 400 West Broadway, San Diego, CA 92101-3504
Region: United States > California > San Diego > Downtown
Price Range: ₹ 12,098 - ₹ 27,623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Diego 4*
Number of rooms: 436
Reservation Options:
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Also Known As:
Westin San Diego Hotel San Diego
San Diego Westin
Wyndham San Diego Hotel
Hotel Style:
#14 Spa Hotel in San Diego
#20 Luxury Hotel in San Diego
#23 Business Hotel in San Diego
#32 Romantic Hotel in San Diego
#39 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Diego staff and other travellers.
18 questions
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Questions? Get answers from The Westin San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor with the harbor view - make sure you know "all the fees" upfront”
 of 5 bubbles travbuster, 19 Feb 2017 | Read review
“Ask for a room facing the bay.”
 of 5 bubbles SmartandSunny, 18 Feb 2017 | Read review
“The bayside view from our 15th floor room was fantastic.”
 of 5 bubbles robs370, 15 Feb 2017 | Read review
“bay views from higher floor rooms”
 of 5 bubbles RhettL905, 4 Feb 2017 | Read review
“Ask for a view of the Marina.”
  • Good views
  • Standard King bed room
  • Hello water!
 of 5 bubbles BeachGirl021, 18 Jan 2017 | Read review
5 of 5