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The Westin San Diego

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#56 of 278 Hotels in San Diego
Certificate of Excellence
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The Westin San Diego
The Westin San Diego
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827 Reviews from our TripAdvisor Community

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Showing 771: English reviews
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Denver CO
Reviewed yesterday NEW

My husband and I have been in over a dozen hotels in the past 4-5 months. This one was by far one of the best. Comfortable bed, clean room, everything in top working order. Pleasant helpful staff. Modern and clean lobby. Great breakfast buffet. Walking distance to Little Italy and the Gaslight District. Close to the San Diego Zoo. We...

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Helpful?
Thank KAPjetsetter
Reviewed 3 days ago NEWvia mobile

My husband and I stayed here will I attended a marketing summit. The hotel was wonderfully accommodating. I loved the focus on wellness, as I did not know the Westin was making that a part of their brand. The customer service was excellent. They have a text message program that you can ask any question or make a request via...

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Helpful?
Thank Rachael L
Colorado
Reviewed 4 days ago NEWvia mobile

Overall, this was a good hotel in a good location. I found it pretty easy to walk everywhere I wanted to go (convention center, USS Midway, Gaslamp Quarter) and there were a lot of reasonable options for food nearby. The front desk staff were super nice and I always appreciate the unique details that Westin offers. There were a few...

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Helpful?
Thank Archer11
Milwaukee, Wisconsin
Reviewed 4 days ago NEW

The Westin was a nice hotel, but as other reviewers mention watch hidden fees. That being said it is an excellent location and can walk to most downtown area. I would put USS Midway at top of list of attractions then try to get to Gaslamp area and Little Italy.

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Helpful?
Thank jhnbrunner
San Diego, California
Reviewed 4 days ago NEW

I had an early morning and needed breakfast fast. Teah, the hostess at the Restaurant at the Emerald Plaza helped me immediately. I was able to be the Buffet Breakfast to go. Amazing food. So pleasant and helpful. I was on my way in 10 minutes

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Helpful?
Thank markesquire
Toronto, Canada
Reviewed 5 days ago NEWvia mobile

Thank you to the very helpful staff and great service with an early check-in and recommendation on what to see and eat locally!! Good location to walk the key sites. Had fun in the lobby bar with very nice staff!!

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Helpful?
Thank SBLongmore
Falmouth, Massachusetts
Reviewed 1 week ago

The Westin is a nice hotel with all the amenities expected from such. However, when checking out I got hit with a daily unexpected facilities fee. I asked about this and was informed that this was standard for all the amenities offered by the hotel. I'm not sure what these amenities entailed since I didn't get a chance to sample...

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Helpful?
Thank MikeOCC2014
Alyssa T, General Manager at The Westin San Diego, responded to this review

MikeOCC2014 - Thank you for the 4 star rating and my apologies you were unaware of the facilities fees charged by the hotel. Our facilities fee is noted and published on all sites prior to booking. We definitely do not try to surprise any guest upon departure and the fee includes much more than internet and newspapers. Included in the...

Los Angeles
Reviewed 1 week ago

I am less than thrilled by this property. Spent a weekend for leisure. Parking is a hassle unless you valet, which is expensive and results in long waits. Front desk staff is underwhelming to say the least. Check-in is painful and the wait time can be daunting. The rooms show their age. Carpets are worn and there is a distinct...

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Helpful?
Thank travbuster
Alyssa T, General Manager at The Westin San Diego, responded to this review

travbuster - It is unfortunate to read your review. It appears we fell short in several areas to meet your expectations and provide the Westin 4 diamond service we are known for. I have shared your feedback with the team so we can ensure this level of service is addressed immediately. Our facilities fee is noted and published on all...

argentina buenos aires
Reviewed 1 week ago

The Hotel was fine, kind of old dated rooms. I don t know why they charge for that "Resort fee', please don t do it anymore, I prefer to pay that fee in the original price of the room, pay a resort fee for an extra nothing! What it is that? and don t tell me it was for the...

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Helpful?
Thank juanbau
Alyssa T, General Manager at The Westin San Diego, responded to this review

juanbau - Thank you for taking the time to share your feedback with Trip Advisor. I am sorry we did not meet your needs and expectations. Our facilities fee includes a number of amenities such as: round trip airport transportation, internet, complimentary bottle water in all guestrooms, complimentary snack hour daily, complimentary local and domestic long distance phone calls. I...

Buenos Aires, Argentina
Reviewed 1 week ago via mobile

It's Año SPG Hotel. Yes. Ir's a Westin. Of course. That's why I expected more. My highlights: Location : not good if you go on vacations. The area is quite crappy at night. Not good for walking. Room: OK. A little bit small and somehow outdated. Ok but what actually made me more unhappy?: 1- Internet : a complete disaster....

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Helpful?
Thank rodarg
Alyssa T, General Manager at The Westin San Diego, responded to this review

rodarg - I am sorry to hear you did not enjoy your recent experience at the Westin San Diego. I am unclear to how you booked your reservation but our goal is to ensure you are aware of what you booked before arriving. We have validated that all booking engines clearly state all taxes and fees before you click through...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin San Diego Hotelprovides a retreat to one of downtown San Diego's landmark hotels. Experience The Westin San Diego's $15 million dollar transformation, introducing the brand's new modern design. The hotel now has a distinctly upscale, contemporary feel, inspired by soothing elements of nature. With a complete revitalization of guestrooms, restaurant, lobby, public areas, San Diego meeting space, two new Legal War Rooms, Tangent and a new Westin Fitness Studio, the newly refurbished urban retreat will transform every aspect of a stay into a revitalizing experience. The Westin San Diego is located a few blocks from the famous Gaslamp Quarter and just minutes from all of San Diego's major attractions: Sea World, San Diego Zoo, Old Town and more. Enjoy Westin San Diego Hotel's panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape from your guestroom. Stay connected with complimentary Internet access in the lobby and complimentary shuttle service to/from the San Diego airport. ... more   less 

Additional Information about The Westin San Diego

Address: 400 West Broadway, San Diego, CA 92101-3504
Region: United States > California > San Diego > Downtown
Price Range: ₹ 12,234 - ₹ 27,410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Diego 4*
Number of rooms: 436
Reservation Options:
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Also Known As:
Westin San Diego Hotel San Diego
San Diego Westin
Wyndham San Diego Hotel
Hotel Style:
#14 Spa Hotel in San Diego
#20 Luxury Hotel in San Diego
#23 Business Hotel in San Diego
#32 Romantic Hotel in San Diego
#39 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Diego staff and other travellers.
18 questions
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Questions? Get answers from The Westin San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a higher floor with the harbor view - make sure you know "all the fees" upfront”
 of 5 bubbles travbuster, 19 Feb 2017 | Read review
“Ask for a room facing the bay.”
 of 5 bubbles SmartandSunny, 18 Feb 2017 | Read review
“The bayside view from our 15th floor room was fantastic.”
 of 5 bubbles robs370, 15 Feb 2017 | Read review
“bay views from higher floor rooms”
 of 5 bubbles RhettL905, 4 Feb 2017 | Read review
“Ask for a view of the Marina.”
  • Good views
  • Standard King bed room
  • Hello water!
 of 5 bubbles BeachGirl021, 18 Jan 2017 | Read review
5 of 5