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Courtyard Tupelo

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130 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Tupelo
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Showing 130: English reviews
1 review
Reviewed 3 July 2016 via mobile

The hotel is nice. Seemed clean. While staff is polite, they are not empowered to care for customers. Checked in for one night. Platinum Elite member (which apparently doesn't matter). Upon entering our room, you could tell it was warm...as if the unit had just been turned on. But it was mid-afternoon on a hot, humid day. So we turned... More 

Helpful?
Thank Diane H
Evelyn B, General Manager at Courtyard Tupelo, responded to this review

Good Afternoon, We thank your for your recent feedback, we would llike to thank you for being a Platinum Elite Member. We understand your frustration and would like to apologize for your experience, we will use your feedback as a training tool to ensure this does not reoccur again. We hope if you are in the area again, that you... More 

Saucier, Mississippi
Level Contributor
147 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 24 June 2016 via mobile

Needing to stay in Tupelo for an evening, I started searching for places to stay. I found the Courtyard and just happened to have enough points for a free room! The king room with sofa was spacious. Needing to eat some supper but not wanting to get out (no "walking to" restaurants except an Outback Steakhouse), I went and bought... More 

Helpful?
Thank Janice S
Evelyn B, General Manager at Courtyard Tupelo, responded to this review

Good Afternoon, We thank you for your recent feedback. We are delighted that you enjoyed your stay with us here at Courtyard Tupelo. We will share your feedback with our team and hope to see you again soon. Have a great day. More 

Launceston, Australia
Level Contributor
70 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 June 2016

This is one of the worst Courtyard Marriott's we have stayed in, it was noisy, room small, bed lumpy, bathroom tiny, staff friendly. Breakfast was not included. Very disappointing and would not stay there again

Helpful?
Thank AussieBruvSis
Casey T, Front Office Manager at Courtyard Tupelo, responded to this review

Good morning! We understand your disappointment with our property and would like to apologize for your experience. This is not at all the impression we want our guest to receive nor does it align with our vision for our property. We will use this as a training tool to coach all areas of the hotel to ensure we are maintaining... More 

Tampa, Florida
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 June 2016 via mobile

I've stayed at many Marriott Courtyard properties and this is the saddest property. We stayed almost a week but never had my bed sheets replaced and the room wasn't cleaned properly. I had dribbled some coffee on the bed sheet on day one and it was still the before I checked out. Tough getting an extra packet of coffee for... More 

Helpful?
Thank Russ H
Casey T, Front Office Manager at Courtyard Tupelo, responded to this review

Good afternoon! We understand your disappointment with our property and would like to apologize for your experience. This is not at all the impression we want our guest to receive nor does it align with our vision for our property. We will use this as a training tool to coach all areas of the hotel to ensure we are maintaining... More 

Houston, Texas
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 May 2016 via mobile

Stayed one night. We didn't have reservations but they were able to accommodate us. The hotel was clean and the staff friendly, but there as no free breakfast which surprised me. Most hotels of this caliber comp the breakfast. I'll look for a different hotel next time. If breakfast isn't an issue though, I'd recommend this hotel.

Helpful?
Thank Edd D
Evelyn B, General Manager at Courtyard Tupelo, responded to this review

Good Evening, We thank you for taking time out to review our property, we value your feedback and we understand how you feel. We apologize for not being able to have free breakfast. However, our sister property, Fairfield Inn & Suites Tupelo, has complimentary breakfast, if your travel permits, we would like to have you come by and try our... More 

rochester
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 May 2016

Our stay was for only one night. It's a very nice property and very comfortable. They do have a restaurant which is very over priced. This caused us to seek our meals elsewhere. Every hotel (which were 8 on our trip), offered free breakfast except for the Marriot properties. Fortunately, there were some restaurants nearby.

Helpful?
Thank elizabethr769
Evelyn B, General Manager at Courtyard Tupelo, responded to this review

Good Evening, We thank you for your recent feedback. We understand how you feel and would like to aplogize for your experience. We offer a happy hour special from 5pm-7pm every day that is 30% off all draft beers. We have a sister location Fairfield Inn & Suites-Tupelo that offers complimentary breakfast-each day, and complimentary dinner Tuesday-Thursday. We hope that... More 

Michigan town
Level Contributor
133 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 May 2016

This is an OK hotel. Nothing special. No free breakfast, but they do have a restaurant and room service. Close to local restaurants and shopping. Watch out in the bathtub! it slopes on both sides and I almost fell! The front desk staff was very nice!

Helpful?
Thank weekendgetaways010
Evelyn B, General Manager at Courtyard Tupelo, responded to this review

Good Afternoon, We thank you for your recent feedback and we are happy that you choose our hotel as your place of lodging. We understand your frustration and would like to apologize for your experience. If you come back to visit us, please try our restaurant from 5pm to 7pm for our 30% happy hour special. We appreciate your business... More 

Colorado
Level Contributor
102 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 May 2016 via mobile

Is by far one of the worse places I have ever stayed!!! Room reeked of cleaning chemicals that kept me up most of the night. Odor was possibly where someone tried to clean the carpeting...should not have been used so soon. And you will see in pic, carpet was still stained and sofa covered in dust. We came in late... More 

Helpful?
Thank Jeanette C
Evelyn B, General Manager at Courtyard Tupelo, responded to this review

Good Evening, We would like to thank you for your recent feedback, and we understand your frustration. We would like you to know that we believe that Great Customer Service is the vital, and you are our number one priority. We will share your survey and be sure that we do everything possible to prevent these issues in the future.... More 

Brookhaven
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 April 2016 via mobile

The website , the outdoor signage and even the look once inside says Courtyard. But that's when it ends. By far the worst customer service I've ever received and I've been a loyal platinum member for the last 15 years. I spend 200 plus nights a year in hotels but NEVER have a experience someone attempt to check me in... More 

Helpful?
1 Thank JetSetter4Life45
Evelyn B, General Manager at Courtyard Tupelo, responded to this review

Good Evening, hope your day has been well. We understand your frustration and would like to apologize for your experience. This is not at all the impression we want to receive and we will use this as a training tool for our present and future. We would be so delighted if you came back and gave us another chance at... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2016 via mobile

We were delighted at the deal we got through an online hotel site for a 2.5 star hotel. It was clean, comfortable, and quiet. These were the three main qualifications for our rating. We were in a king bed with a sofa bed/pull-out. The sofa bed isn't made for two people. It was about a twin plus a few inches.... More 

Helpful?
Thank Emily W
Evelyn B, General Manager at Courtyard Tupelo, responded to this review

Good Evening, We appreciate your recent feedback and are delighted that you made us your lodging choice. We understand your frustration and we would like to apologize for your experience. We hope that you return to give us a second chance, if so, please request a rollaway bed and this will give you more space. We hope you enjoy your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard Tupelo

Address: 1320 North Gloster Street, Tupelo, MS 38804
Region: United States > Mississippi > Tupelo
Price Range: ₹ 7,660 - ₹ 10,328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Tupelo 3*
Number of rooms: 93
Reservation Options:
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Also Known As:
Courtyard Tupelo Hotel Tupelo
Tupelo Courtyard
Tupelo Marriott
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Questions & Answers

Questions? Get answers from Courtyard Tupelo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't like your room, just talk to the staff.”
 of 5 bubbles mellaw121, 25 Aug 2016 | Read review
“top floor if you do not want to hear noise from rooms above you”
 of 5 bubbles 530frankm, 22 Jul 2016 | Read review
“If traveling with a family, take advantage of the refrigerator and bring beverages and food in.”
 of 5 bubbles elizabethr769, 27 May 2016 | Read review
“Any room would be a good choice.”
 of 5 bubbles 404russelld, 2 Apr 2016 | Read review
“Quietest rooms are the odd numbered ones”
 of 5 bubbles GWR757, 3 Nov 2015 | Read review
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