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Marriott Vacation Club Pulse at Custom House, Boston

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#1 of 82 Hotels in Boston
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Marriott Vacation Club Pulse at Custom House, Boston
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768 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott Vacation Club Pulse at Custom House, Boston
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Showing 748: English reviews
Rancho Santa Fe, California
Reviewed 29 May 2014

My husband & teenage daughter & I stayed here for a week over spring break & loved it. Great location with may dining options right across the street at Quincey Market, as well as a good breakfast at a reasonable price available in the dining room. The location is ideal with incredible views & the "T" nearby. Actually, most everything...

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Helpful?
Thank Paula R
Ryan N, Corporate Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Hi Paula! Thank you for your review of Marriott’s Custom House. We are happy to hear that Boston is your new favorite city and look forward to seeing you again soon!

Northborough, Massachusetts
Reviewed 28 May 2014

There is no better place to stay in the City of Boston than the Marriott Custom House. Marriott does it right, and the staff there does it right also. Always the customer first. When you arrive you always get first class treatment at check in and the concierge is always there to accommodate any of your needs in and around...

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Thank larrybc
Ryan N, Corporate Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for your five-star Tripadvisor review! We appreciate your positive comments regarding Marriott’s Custom House and are happy our staff was able to accommodate you in your travels. We look forward to your next stay with us in Boston!

Aberdeen, United Kingdom
Reviewed 27 May 2014

Great rooms with wonderful views. Beds out of this world so comfortable typical of Marriott. All areas of the hotel including the villa were spotlessly clean. All members of staff were very friendly and helpful. The only downside of our stay there was the noises from the street even though we were on the 8th floor, but that will not...

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1Thank Livingstone487
Ryan N, Corporate Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for sharing your vacation experience of Marriott’s Custom House. We apologize for the noises from the street and would be happy to work with you on getting a higher villa for your next stay! Thank you again for your review and hope we see you again soon!

Boston, Massachusetts
Reviewed 26 May 2014

I have stayed here at least five times and have enjoyed it very time. Built in 1849 to serve as the custom house in Boston and recently converted to One bedroom apartments by Marriott . Although not a full service hotel they do have a small breakfast area and bar area with limited hours. Guests do get access to the...

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Thank Gary M
Ryan N, Corporate Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Hi Gary. Thank you for your five-star review of Marriott’s Custom House. As an avid Custom House visitor such as yourself, we are happy to learn you continue to enjoy our services. Thank you again for your review and we look forward to seeing you again soon!

Sydney, Australia
Reviewed 26 May 2014

Came here to visit with friends before a long trip back overseas. Was relaxing, rejuvenating and a great surounding to unwind. Not sure if I would make a reservation here again as I like to try a lot of places but I would recommend it to others.

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Thank K22016
Ryan N, Corporate Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for your five-star review of Marriott’s Custom House. We are happy you enjoyed your stay and that your travels brought you to the beautiful city of Boston. We hope your next travel excursion is just as rejuvenating!

Reviewed 21 May 2014

I never write reviews, but the service I got at Marriott's Custom House in Boston was unbeliveable, and I have to share. My husband, 3 month old daughter and I stayed here for my birthday on Sunday, May 4th. The entrance of the hotel is not very "grand" but once you get in the front doors, it is very tastefully...

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1Thank Jillian H
Ryan N, Corporate Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Hi Jillian! Thank you for sharing your vacation experience with us. We are delighted our team was able to exceed you your highest expectations. Your feedback is very important to us and will be shared with the resort. Thank you again for your review, and we hope to see you and your family soon!

Toronto, Canada
Reviewed 15 May 2014

The few days we spent here last September were picture-perfect. This hotel boasts a prime location, stunning observation deck, sheltered second floor terrace, in-house bar and great fitness/entertainment facilities. Our room included a kitchenette and loft-style bedroom that literally elevated the entire experience and infused the space with a palatial feel. It was a truly wonderful space to come back...

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2Thank WeddingGirldotca
Management response:

Thank you for your five-star review! We are happy Marriott’s Custom House provided a strategic starting point for each day’s activities. We hope you may enjoy more sunrises and sunsets with us soon!

Roma
Reviewed 14 May 2014

Custom House is a special place to go. Apartments are smaller than usual, compared to other Marriott Vacation Clubs, but the location, facing Boston Bay, is just unique! The view from our apartment was unbeatable, and if you climb up to the top floor, you can have a 360° view of Boston. I would certainly go there again!!

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1Thank Ric64
Ryan N, Corporate Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for your TripAdvisor review! The view is indeed beautiful, especially on the top floor observation deck. We hope you visit us again soon at Marriott’s Custom House!

Salt Lake City, Utah
Reviewed 13 May 2014 via mobile

This was my 6th trip to Boston and we've stayed in a different hotel each trip. No more. We will be regulars at Martiotts Custom House! This is the best location and the most beautiful building! The room we stayed in was a suite and was huge. The front desk was friendly and accommodating. There is a fitness center 25...

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1Thank runsuerun60
Ryan N, Corporate Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for your five-star Tripadvisor review! We are thrilled to learn you have found your favorite Marriott Vacation Cub resort. See you next time at Marriott’s Custom House!

Sacramento
Reviewed 7 May 2014

We loved this place. We stayed at this hotel for 4 nights in April 2014. The building is very historic and the staff were friendly. We stayed in room 1105 and I would recommend it. The décor was very classy and clean with enough room for a family of 4 . It had a small kitchenette with a microwave. No...

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Thank vivnoaln
Ryan N, Corporate Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for your TripAdvisor review. The view from the observation deck is certainly amazing! We appreciate your feedback and will share your comments with resort management. We look forward to seeing you again soon!

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Marriott's Custom House is located in the heart of historic Downtown Boston. Our Vacation Club Resort offers 84 beautiful villas, all with King Sized Beds with Sofabeds. The Resort offers modern day amenities, such as Free Wi-Fi Internet Access, cocktail lounge with live entertainment on select nights, Boston's only Kid's Zone, and much more in one of Boston's most historic and recognizable buildings. Book your stay today! **Please Note: Marriott's Custom House is a Timeshare Facility** ... more   less 

Additional Information about Marriott Vacation Club Pulse at Custom House, Boston

Address: 3 McKinley Sq, Boston, MA 02109-2609
Region: United States > Massachusetts > Boston > Downtown
Price Range: ₹ 17,579 - ₹ 44,954 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Vacation Club Pulse at Custom House, Boston 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Marriott`s Custom House Hotel Boston
Marriotts Custom Hotel
Marriotts Custom Resort
Marriott Boston
Boston Marriott
Hotel Style:
#9 Family Hotel in Boston
#10 Romantic Hotel in Boston
#27 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Vacation Club Pulse at Custom House, Boston staff and other travellers.
21 questions
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Questions? Get answers from Marriott Vacation Club Pulse at Custom House, Boston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms had fantastic views!”
 of 5 bubbles RANDINY, 21 Feb 2017 | Read review
“higher floors, great views. first couple have sleeping lofts”
 of 5 bubbles MFRupstateNY, 12 Feb 2017 | Read review
“Rooms are all very good. City view is as nice as harbor view. Don't forget to visit the observation deck.”
 of 5 bubbles Kaiser96, 6 Jan 2017 | Read review
“Upper floors have great views..............”
 of 5 bubbles D6014YEmichaelw, 31 Dec 2016 | Read review
“Best view is from the top of this hotel. Bricco was our favorite restaurant (North End).”
 of 5 bubbles Mulk87, 29 Dec 2016 | Read review
5 of 5