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The Westin Copley Place, Boston

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#30 of 82 Hotels in Boston
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The Westin Copley Place, Boston
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3,605 Reviews from our TripAdvisor Community

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Showing 3,371: English reviews
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Reviewed 2 days ago NEWvia mobile

Just spent a lovely long weekend at the Westin in Copley square. We love the location. The room was fabulous. The shower was great. We really appreciate the special touches like the coffee maker, water bottles and bath robes. There are lots of places to eat nearby and lots to do within walking distance. Parking in Boston is very expensive...

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Helpful?
Thank Mary D
Alpharetta, Georgia
Reviewed 2 days ago NEW

Brian Testorf - Guest Services Agent was outstanding to us. First class service, great suggestions on restaurants and just a wonderful attitude. I am a Platinum member and he upgraded us to a beautiful suite with killer views of Boston and the Charles River for my family as were visiting colleges. Rooms were immaculate and new Elite Lounge was spectacular....

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Helpful?
Thank paultantillo
Binghamton, New York
Reviewed 2 days ago NEW

I just spent four nights at htis place. Upon check in, I observed that the bathroom was not clean and that the overall cleanliness of the room was poor. I brought this to the attention of the front desk. They sent housekeeping. Housekeeping simply "slopped some water around" but did not clean the bathroom any better than it was at...

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Thank Bruce P
Reviewed 3 days ago NEWvia mobile

Location is quite central, near all sorts of shopping. Hotel is very pet friendly and situated right diagonal to a park. Rooms are very clean and spacious. Staff are helpful and courteous. I had one of the best New England chowder from their room service!!!!

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Thank S L
woodbridge, ct
Reviewed 6 days ago NEW

I am currently staying at the Westin Copley on business. The biggest plus for this hotel is the staff. I usually stay at the Westin Copley when in Boston on business for convenience of the location and basically because of the amazing staff. While I stay here frequently, I often travel by train and not car. The last time I...

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Thank Ruby71
Miami, Florida
Reviewed 1 week ago NEW

With the choice of so many hotels in Boston....this one is just adequate. Nothing great and nothing absolutely wrong. A most convenient location, nice smelling lobby, friendly doorman, f & b to choose from. The only stand out for me was the Executive lounge which has recently been refurbished and looks great and the service staff in there were caring...

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1Thank Miamitraveler2014
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for staying with us and for taking the time to share your review. I'm happy to hear that you enjoyed our location and our new Westin Club, however I'm disappointed to hear we fell short in other areas. We look to exceed our guest's expectations and I'm sorry to hear your stay was only adequate. We hope you...

Reading, Pennsylvania
Reviewed 1 week ago via mobile

friendly staff, clean nice place, alot of food option on room service we had a great time in the beautiful city we will definitely come back in the summer, we have already told a few friends about our experience and they are ready to book a stay there aswell.

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Thank Everett S
San Francisco, California
Reviewed 1 week ago via mobile

My wife and I recently stayed at this Westin for a conference. The staff was very gracious and even was able to allow us to check in early (8 am) into our room instead of having to wait. The hotel was clean and has great access to two malls through walkways. Room was basic but nice. Nothing extraordinary or above...

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1Thank Mgobluebison
Indianapolis, Indiana
Reviewed 1 week ago via mobile

We came to Boston to visit someone in the hospital. We wanted a higher end hotel in a convenient location. The location did not disappoint. We had easy access to the Green line at Copley but we also had indoor access at Prudential (great in stormy winter weather). There are also great shops and restaurants very convenient to the hotel....

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Thank maxxiep
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for choosing to stay at the Westin Copley Place on your recent visit to Boston and for sharing your feedback with us. I'm glad to hear that you found our location convenient and the indoor connection to the mall and shops useful during inclement weather. I am sorry to hear that there were other aspects of your stay...

New Haven, Connecticut
Reviewed 1 week ago via mobile

I booked a river view suite for an overnight celebration a few weeks ago. The hotel is very large and offers many different types of rooms. The suite was beautiful. Located midway up the building, it looked out at Copley square and the Charles. Amazing views and typical Westin style. Lots of space as well. Unfortunately, the night did not...

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Helpful?
Thank PJA09
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Dear PJA - Thank you for choosing to stay with us especially since you are familiar with the city. I'm glad you enjoyed the room, found the bed nice and the views fantastic. I do want to apologize for the experience you had with noise and disturbances. That is not typical for our hotel and we truly appreciate your patience...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Copley Place, Boston is located in Boston's sophisticated Back Bay neighborhood, alongside the best shopping, dining and entertainment that the city has to offer. Famous attractions such as Fenway Park, the Boston Public Library, the Boston Common, and Quincy Market are within close proximity of the hotel and can be easily visited by way of public transportation. Conveniently, the hotel is located just 15 minutes from Boston's Logan International Airport and is easily accessible from I-90, I-93 and Boston's historic Storrow Drive. ... more   less 

Additional Information about The Westin Copley Place, Boston

Address: 10 Huntington Ave, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Price Range: ₹ 12,635 - ₹ 35,285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Copley Place, Boston 4*
Number of rooms: 803
Reservation Options:
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin
Hotel Style:
#9 Spa Hotel in Boston
#22 Business Hotel in Boston
#22 Luxury Hotel in Boston
#28 Family Hotel in Boston
#28 Romantic Hotel in Boston
#28 Green Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Copley Place, Boston staff and other travellers.
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Questions? Get answers from The Westin Copley Place, Boston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always ask for top floor.”
 of 5 bubbles , 13 Feb 2017 | Read review
“Request a view”
 of 5 bubbles PeggyNewEngland, 7 Feb 2017 | Read review
“City View had spectacular views”
 of 5 bubbles lauramM4433HK, 5 Feb 2017 | Read review
“Every room on the upper floors have great views, but river facing are the best”
 of 5 bubbles kevinflynn171, 2 Feb 2017 | Read review
“Upper floor to minimize street noise, facing Charles River for best views.”
 of 5 bubbles NC_Betsy_W, 20 Jan 2017 | Read review
5 of 5