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Sheraton Boston Hotel

Booking.comUS$ 258*
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#46 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Boston Hotel
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2,065 Reviews from our TripAdvisor Community

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Showing 1,797: English reviews
New York City, New York
Reviewed 30 January 2015

I was stuck in boston for a few days during that terrible blizzard and all my clothes were pretty much destroyed by snow.. I needed my shoes shined but unfortunately they do not do that in house. Mario, one of the men at the desk went WAY above and beyond and offered to personally shine my shoes. I felt horrible...

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Helpful?
2Thank PCorri3
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear PCorri3, Thank you for your positive review. The recent blizzard and subsequent winter storm over the past week has certainly caused some travel inconveniences, not to mention the effect that such a large amount of snow on the ground will do to a pair of shoes when travelers must navigate the streets of Boston. I am so happy to...

California
Reviewed 30 January 2015

My trip to Boston was in mid December, this was my second stay at this hotel. I go to Boston a few times a year to visit my daughter and loved the location and hospitality of all the hotel staff. This year I had a problem with a leak in the room and went down to the front desk and...

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Helpful?
Thank Darla O
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Darla O, Thank you for taking the time to share your positive comments about your recent stay at the Sheraton Boston Hotel. I am so pleased to hear that you experienced the exceptional level of service which we strive to deliver to each of our guests. I am excited to share your feedback with Ana and Chat and the...

Basingstoke, United Kingdom
Reviewed 29 January 2015

stayed here for a conference room was small but comfortable, but the shower was not up to scratch. Staff were friendly and helpful, small and lively bar with great snacks. In house Starbucks for breakfast on the run.

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Helpful?
Thank Mike D
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Mike D, Thank you for your positive comments about your recent stay at the Sheraton Boston Hotel. I am so happy to hear that you were pleased with the efforts of our team members during your stay and enjoyed the atmosphere, food and drinks in our SideBar & Grille. I hope that we'll have the pleasure of welcoming you...

Boston, Massachusetts
Reviewed 27 January 2015

Location was amazing. Our reservation got lost but the hotel was accommodating. Starbucks is in the hotel but would not let me use a Starbucks card which stinks. The bed was AWFUL lumpy. I'm not usely to picky about beds but this was bad! Also the sheets and towels needed some softener stat. Overall though it was a good stay...

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Helpful?
1Thank Disneytink
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Disneytink, Thank you for sharing feedback on your recent stay at the Sheraton Boston Hotel. I am very pleased to hear that you enjoyed our superb location in heart of historic Boston and were happy with the level of service you received upon check-in. I am sorry to hear that the bed in your room was not comfortable. On...

Benissa, Spain
Reviewed 27 January 2015

We stayed 3 nights over Christmas. Really happy to find the hotel linked to the malls and did not have to go outside in the rain. We got a great price. As expected our room was tiny but had everything we needed and was very comfortable and quiet. On Christmas day we tried the breakfast downstairs. It was very, very...

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Helpful?
1Thank baladrar
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear baladrar, Thank you for sharing your review of your recent stay. I am happy to hear that you enjoyed the location of the Sheraton Boston Hotel which is very convenient to the Prudential Center and Copley Place shopping and dining areas. I am sorry that your dining experience with us fell short and you did not receive the help...

Reviewed 26 January 2015

Thank you Sheraton Boston for helping to make our trip amazing! Upon arrival, we were greeted with Mario at the desk, with a big smile. While making small talk, he discovered that it was my birthday. He promptly surprised us with an upgrade, chocolates and a balloon. He was helpful in giving us information about The hotel and The "T"....

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Helpful?
Thank SMReid67
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear SMReid67, Thank you for taking the time to share your wonderful review! I am so pleased that Mario made such an impact with you and he will be happy to hear of your positive comments. Mario is a valued team member who strives to deliver the best possible stay for each of our guests and it is obvious that...

London, United Kingdom
Reviewed 26 January 2015

This is a good hotel although giving how much it costs one would expect a little more. I had a room next to the lifts, and it was very noisy (you could hear the lifts, specially at night. The room is OK, but it does not match the price really.

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Helpful?
Thank George P
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear George P, Thank you for your candid feedback on your recent stay at the Sheraton Boston Hotel. I would greatly appreciate the opportunity to hear more details about your experience such as your room number so that I can better understand how we could have added value to your stay. This information will also allow me to bring this...

Kansas City, Missouri
Reviewed 24 January 2015

I was responsible for the planning of multiple events during and following a huge city-wide conference, and the Sheraton Boston really came through. Chris Fortini was an amazing help and constantly anticipated my needs. The staff were always willing to help, and the food was above average for banquet fare. Thank you Chris!

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Helpful?
2Thank Kramer524
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Kramer524, Thank you for taking the time to share your fantastic review of the Sheraton Boston Hotel. I am so pleased you had such a positive experience planning your events and our team member Chris Fortini did such an exceptional job helping and anticipating your needs. He is a valued team member and strives to deliver excellent customer service...

Johannesburg, South Africa
Reviewed 22 January 2015

Our stay at the Sheraton in Boston was the highlight of my year. The room service was immaculate, check-in was friendly and easy while the food was fantastic. I especially loved the Starbucks in the lobby and the hotel's proximity to numerous attractions. The hotel is great for those who like to keep fit because of the gym and it...

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Helpful?
1Thank Kamogelo M
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Kamogelo M, Thank you for sharing such wonderful feedback about your recent stay at the Sheraton Boston Hotel! I am so happy to know that your visit was enjoyed on so many levels. I value the feedback you shared about your check-in experience, the cleanliness of your room, and the Starbucks location in our lobby. I will be sharing...

Amesbury, Massachusetts
Reviewed 21 January 2015

Easy to get in and out of and the staff was very friendly and helpful. It was the perfect location for a couple of days in the city to do some shopping, sight seeing and attend to some business. We will go back.

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Helpful?
Thank Nortonsmomma
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Nortonsmomma, Thank you for your positive review of the Sheraton Boston Hotel! I am so pleased that you enjoyed the hotel's close proximity to shopping at the Prudential Center and Copley Place and were able to do some sightseeing in the city of Boston. I look forward to welcoming you back again very soon! Warm Regards, Angela Vento, General...

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07/05/2017 08/05/2017
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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199-3901
Region: United States > Massachusetts > Boston > Back Bay
Price Range: ₹ 16,456 - ₹ 40,039 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Reservation Options:
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Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#21 Green Hotel in Boston
#35 Luxury Hotel in Boston
#36 Family Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Boston Hotel staff and other travellers.
40 questions
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Questions? Get answers from Sheraton Boston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor with a view of the Charles River”
francesr448, 20 Apr 2017 | Read review
“Ask for a river view, the higher the floor, the better”
Wednesday1970, 20 Apr 2017 | Read review
“High-up, facing the city!”
490louisc, 19 Apr 2017 | Read review
“Stay away from elevators”
Cardinals23, 19 Apr 2017 | Read review
“If you want a better view ask for a higher flower. I was on 5th floor and had no view of the city.”
spericson77, 14 Apr 2017 | Read review
5 of 5
Booking.com
US$ 258* /night
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HotelQuicklyUS$ 379
Hotwire.comUS$ 258
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Prices are for 1 room, 2 adults
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