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Sheraton Boston Hotel

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Traveller (568)
Room & Suite (426)
Dining (43)
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Overview
  • Excellent43%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“prudential center”(236 reviews)
“north tower”(51 reviews)
“the club lounge”(112 reviews)
Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Offers from Sheraton Boston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Boston Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,599)
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1,341 - 1,345 of 2,274 reviews
Reviewed 21 December 2015

This hotel is at a great location, center of Copley walk to many places (shops, restaurants, train station, etc) without going outsides. The lobby was huge and often very crowded. They have Starbucks right downstairs. My room is at the high floor facing the Huntington...More

Thank BostonLatcho
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 22 December 2015

Dear BostonLatcho, Thank you for taking the time to write about your recent stay at the Sheraton Boston. We do have fantastic views. Also, for your next visit, if you need a refrigerator, we can certainly have one placed in your room. I hope your...More

Reviewed 21 December 2015

Was in town for a conference at the hotel, and have nothing but good things to say. Really comfortable bed, clean room, and very quiet. The staff was very helpful, and when there was a problem with the credit card machine, I then paid in...More

Thank p g
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 21 December 2015

Dear PG, Thank you for taking the time to review our hotel. We appreciate the positive feedback and hope that you will visit us again in the near future. Warm regards, Angela Vento General Manager

Reviewed 20 December 2015

This Sheraton is beautiful, clean, and has wonderful staff. I received a fantastic room upgrade by a very kind desk person while checking in on a Saturday night with two kids. The Elf on a Shelf game was fantastic and the kids found it and...More

Thank kim p
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 21 December 2015

Dear Kim P, Thrilled to hear that you had a great stay with us and that the kids enjoyed the Elf on a Shelf game. I hope that your travels bring you back to us in the near future. Regards, Angela Vento General Manager

Reviewed 19 December 2015 via mobile

Top notch Sheraton. This is a venerable Boston hotel. Huge place to be sure. I have probably stayed here 25 times through the years, and each stay has been exemplary. I even stayed here once during renovation, and management gave me perks because of the...More

Thank Hoppysport
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 21 December 2015

Dear Hoppysport, Thank you for taking the time to write fantastic things about the Sheraton Boston. We really take pride in giving our customers the best service possible. I will definitely share your comments on how pleased you were with the front desk associates, they...More

Reviewed 18 December 2015

The location is terrific if attending an event at Hynes (closest hotel with no need to go outside) or if you want to take advantage of local malls or Newbury street shops, restaurants and galleries. Ryan Ferriter, the front desk manager, went out of his...More

Thank vosksusan
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 21 December 2015

Dear Vosksusan, Thank you for taking the time to write your comments about your recent stay at the Sheraton Boston. We absolutely sit in the best possible location for shopping and conventions! I will share your comments with Ryan. He will be delighted to know...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Sauna
Details
Price range
US$ 238 - US$ 686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Boston
#31 Family Hotel in Boston
#39 Business Hotel in Boston
#39 Luxury Hotel in Boston
#52 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 238 - US$ 686 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Boston
#31 Family Hotel in Boston
#39 Business Hotel in Boston
#39 Luxury Hotel in Boston
#52 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (568)
Room & Suite (426)
Dining (43)
Pool & Beach (27)
Business Centre & Event Rooms (25)
Amenities (20)
Family and Play Areas (2)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
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Gio O
4 April 2018|
AnswerShow all 2 answers
Response from Will K | Reviewed this property |
There is no set answer for many hotels. Would be best to call your intended hotel to confirm prior. For this particular location the answer is you must be 21.
0
Votes
jacksonpollard
14 February 2018|
AnswerShow all 9 answers
Response from Darline_Gpt | Reviewed this property |
The place is spotless. No odors or anything like that. The reason I said it wasn’t perfect is I felt the chair was a little worn. Not perfect. Some people would not think that is great, but I thought it was fine. And... More
0
Votes
embracefan
30 January 2018|
AnswerShow all 4 answers
Response from Romantic_Journey | Reviewed this property |
I do not remember, sorry.
0
Votes
Google Translation
Room Tips
"The club floors have great views and great breakfasts."
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"Ask for a upper floor room, as the hotel hosts a lot of conferences and events, and otherwise it could be..."
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"go somewhere else"
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"Being around floors 5-8 in both towers is great"
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