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The Inn At Longwood Medical

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342 Longwood Ave, Boston, MA 02115-5745
Lowest prices for your stay
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$346
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$327
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Free cancellation until 14/07/22
Expedia.com$346
Travelocity$346
Lol.travel$410
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (9)
Room & Suite (220)
Dining (30)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Inn At Longwood Medical
Updated 21/04/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled in the heart of Boston's Longwood Medical and Academic Area, The Inn at Longwood Medical offers accommodations that are comfortable and convenient. Poised to offer modern amenities and a variety of onsite services for both business and lesisure guests, our property is highly regarded as a destination for work and play. Whether you're visiting a loved one or planning a boardroom presentation, Inn at Longwood Medical is happy to welcome you with flexible guestrooms and suites, spacious meeting capabilities and unparalleled service.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Taxi service
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Snack bar
Special diet menus
Vending machine
Banquet room
Meeting rooms
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish, Chinese, Hebrew and 1 more
228Reviews13Q+A32Room tips
Traveller rating
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Popular mentions
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Most Recent
John D wrote a review 21 Jun
1 contribution
Barely any amenities, very small room for the price, parking is hit or miss as it's a public garage & if you do find a spot chances are you will get blocked in & it'll take forever to find someone to let you out, the hot water is hit or miss as we've been unable to shower as needed more times than not, found giant cockroaches in our room, the elevator is slow & scary at times, the front desk lady is not helpful or friendly at all & she didn't give us a magnetic card to get in & out so after we took our luggage to our room we went back to the front desk to get the garage pass but she had left for the night & didn't even have the decency to tell us she wouldn't be there for much longer. My friend had a bad reaction to his treatment for cancer and I had to call 911 at 2am & when the paramedics arrived they weren't able to get into the hotel b/c no one is around overnight!! And this hotel is supposed to be friendly to people here for medical reasons. I mean, medical is in the name of the hotel! If you have a sick loved one that needs to stay in Boston please stay someplace else!! Their very life may be at risk staying here!! Oh & the 1st night we needed to leave to get food and the attendant wouldn't let us out of the garage & insisted we either walk or pay for delivery! I'm disabled & cannot walk far & we don't have $ to spend on take out to be delivered. How dare he assume we do! It took about 1.5hrs for him to figure out how to open the gate! The hotel is pretty clean but definitely nothing to be thrilled about. You can find much better hotels for the price that are within a decent walking distance or short Uber ride. Overall this hotel needs a huge makeover! Everything from the front desk staff (the maintenance & maids are awesome people!!), to the garage, to the awful & overpriced food at the Longwood grill. Stay someplace else because nothing about this place is worth the expense and hidden fees they sneak into your bill.
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Date of stay: June 2022Trip type: Travelled on business
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Response from Gayle Sinclair, Marketing at The Inn At Longwood Medical
Responded 6 days ago
We are sorry you seem to have had a bad stay - I did want to address a few items of concern - we do have a Manager on Duty 24 hours a day, 7 days a week. We do, in fact, lock the front doors at night for safety and security - however there is ALWAYS someone here and instructions, signage, are on the front door to go to the side door and be admitted. Most of the first responders in this particular area are very familiar with these procedures, as it is sound and safe for our staff and our guests. Unfortunately you booked your reservations through a third party, Expedia, the facility fees are mentioned at the time of booking and again when you register. These fees are waived for patients that book direct with the hotel. I sincerely hope that all goes well for you and your friend, Dana Farber is a great place for treatment. Wishing you health! Sincerely, gayle sinclair director of sales & marketing
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Caio S. wrote a review 18 Jun
1 contribution
Hotel was ok since this incident happened (lost Amazon package) and staff demonstrate no interest to help. Just said, it was not there even with myself showing package tracking that was received by a front desk staff. Bad atitude and no willingness to help. Second time I was there and definitely the last one
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Date of stay: June 2022Trip type: Travelled on business
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Laura S wrote a review 18 Jun
1 contribution
My husband and I had to stay there for a few days while I went to a medical appointment. The staff was outstanding!! Lu at the front desk was awesome. We ate at their restaurant and the food was delicious. The room was spotless and the location was perfect. This is an awesome place!!
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Gayle Sinclair, Marketing at The Inn At Longwood Medical
Responded 6 days ago
Thank you for taking the time to write a review for us! Lu has been a wonderful addition this year and she fits right in with our way of helping our guests when they need us! I am so glad you enjoyed the food from the Grille - if you ever have a moment to write to me - I would love to know what were your favorite food items - we are always tweaking our menus and like to know what people like best! my direct email is gsinclair@innatlongwood.com We really appreciate your kind words and I will share them with the staff! Sincerely, gayle sinclair director of sales & marketing
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CV wrote a review 16 Jun
Royal Palm Beach, Florida1 contribution
I had a room booked for 5 nights due to my 15 yr. old nephew having brain surgery at Boston Children’s. The day I was supposed to arrive, the test he had that morning revealed he didn’t need surgery the following day. I immediately had to cancel my flight and the room. I called and spoke to Angel. I can’t begin to tell you how compassionate and understanding he was!! He is definitely an asset to your hotel!! I will definitely book at this hotel in the future! Thanks Angel! You were my angel that day!
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Date of stay: June 2022
Location
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Response from Gayle Sinclair, Marketing at The Inn At Longwood Medical
Responded 6 days ago
Thank you for taking the time to write a review for us! Angel is a very caring person and we are fortunate to have him! We wish you and your nephew well and hope you can come back and stay with us for a more fun time at Fenway! We really appreciate your kind words and I will share them with the staff! Sincerely, gayle sinclair director of sales & marketing
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Evan W wrote a review 15 Jun
1 contribution
I stayed here one night to go to a surprise birthday party near Fenway. Parking was easy, the room was exactly what I was looking for, and the staff was friendly. In particular, I was checked out by Lu. She was very engaging and caring. She seems to really care about those that stay there and went above and beyond to make me (and the person that checked out ahead of me) feel appreciated and important to the hotel. Well done.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
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Response from Gayle Sinclair, Marketing at The Inn At Longwood Medical
Responded 6 days ago
Thank you for taking the time to write a review for us! We hope you enjoyed the Fenway area! It is a fun an exciting location! Lu has been a wonderful addition this year and she fits right in with our way of helping our guests when they need us! We really appreciate your kind words and I will share them with the staff! Sincerely, gayle sinclair director of sales & marketing
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Neil R wrote a review 6 Jun
New York City, New York3 contributions
The Inn at Longwood is in a perfect location for patients or for business people that want to be in the center of the Boston major Medical Centers. Lu Lu was awesome at the front desk and went out of her way to help me and be of service. Karyn, the event manager, was wonderful and does a great job working with you to set up events in their conference rooms. Parking was easy as they have a lot attached to the building. Rooms are a little old but the warm staff made my visit here an absolute pleasure! Neil NYC
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Date of stay: June 2022
Location
Cleanliness
Service
Trip type: Travelled on business
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Response from Gayle Sinclair, Marketing at The Inn At Longwood Medical
Responded 6 days ago
Thank you for taking the time to write a review for us! Karyn is the ultimate professional we are fortunate to have her! Lu has been a wonderful addition this year and she fits right in with our way of helping our guests when they need us! We really appreciate your kind words and I will share them with the staff! Sincerely, gayle sinclair director of sales & marketing
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Bill L wrote a review 3 Jun
1 contribution
If you or a family member are in Boston for medical treatment, the Inn at Longwood Medical is an excellent place to stay. I have visited Boston regularly for the past three years for medical reasons and have always stayed at The Inn. The staff are very professional and compassionate. During my most recent stay, I discovered that I would need surgery. Lu at the front desk helped me schedule rooms during June and July (very busy times for the hotel). When she finished arranging the rooms, she took time to offer best wishes for the surgery. That personal touch means a great deal.
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Date of stay: June 2022
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Response from Gayle Sinclair, Marketing at The Inn At Longwood Medical
Responded 6 days ago
Thank you for taking the time to write a review for us! Lu has been a wonderful addition this year and she fits right in with our way of helping our guests when they need us! We look forward to your staying with us in the future and sincerely hope that all goes well with your surgery! We really appreciate your kind words and I will share them with the staff! Sincerely, gayle sinclair direcotr of sales & marketing
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Paul A wrote a review 3 Jun
1 contribution
The title speaks volumes. Lu was so accommodating and answered all my questions and concerns thoroughly and put my mind at ease. I actually felt that I've known her for years, that's how personable she was. Her professionalism also showed. It was just a very good vibe from a wonderful soul. We are here to spend time with an ailing but recovering parent and this young lady handled her end and put us in a very good state of mind almost instantly. I don't know what else to say. If this management team here knows what they have, they'll never let her go. Also, an honorable mention to her associate who didn't deal with me directly but was definitely another young lady that was kind, yet professional. Good job to the management team on having their concierge and front desk personnel to be the perfect balance of personable and professional. There is a fine line with that but Lu and her friend are spot on. Now the room, pretty nice, clean and the price is definitely reasonable for lodging this close to the hospital district. We were the beneficiary of a special patient/family rate complete with parking plus complimentary breakfast on weekdays. Thank you again Lu and the Inn at Longwood Medical for a pleasant experience in what has been some very unpleasant times. I'm so impressed all around! Sincerely, Paul from Massachusetts.
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Date of stay: June 2022Trip type: Travelled solo
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Response from Gayle Sinclair, Marketing at The Inn At Longwood Medical
Responded 6 days ago
Thank you for taking the time to write a review for us! Lu has been a wonderful addition this year, and she fits right in with our way of helping our guests when they need us! We really appreciate your kind words and I will share them with the staff! Sincerely, gayle sinclair direcotr of sales & marketing
Read more
Christine M wrote a review 1 Jun
1 contribution
I live in the Lakes Region of NH. I've been on steroids for low blood platelets since late April. It's like a full rush of pure adrenaline into a debilitating crash after. By the 24th of May, I'd had a massive headache after my last dose, took myself to ER, and was sent to a hospital in Boston to see a Neurologist. My son wanted me to have someone available if I needed help the night before seeing him. As I pulled I and not finding it, called to have Giselle bring me in, right into a beautiful parking spot, and graciously admit me. I call her my Lucky. Charm. She TOLD me I would be fine when I couldn't see it. Then that evening I sat along the wall opposite the front door of their great restaurant and was served by the nicest man. The next morning, was served by a lovely woman who gave me everything just so I would have food along the way home. But THEN, LU, who was in the front office actually walked me to my appointment! WHO DOES THAT? I was basically useless and the Inn at Longwood helped me through a difficult meeting and I cannot say enough GOOD STUFF ABOUT THEM EACH! THANK YOU, INN at Longwood, Boston
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Date of stay: May 2022
Value
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Sleep Quality
Room Tip: The Inn at Longwood has the best quality service to soothe you. My room was VERY quiet.
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Response from Gayle Sinclair, Marketing at The Inn At Longwood Medical
Responded 6 days ago
Thank you for taking the time to write a review for us! Giselle is a very caring person and we are fortunate to have her! Lu has been a wonderful addition this year and she fits right in with our way of helping our guests when they need us! We really appreciate your kind words and I will share them with the staff! Sincerely, gayle sinclair direcotr of sales & marketing
Read more
Steve wrote a review May 2022
1 contribution2 helpful votes
I have utilized the Inn at Longwood Medical multiple times over the last 10 years. The first time was just for a few nights for a consultation at BCH. That's when we first met Angel no hiccups and everything was awesome. The time after was for my daughters surgery. We had booked the room for approx. 10 days when we had expected her to be released and we would be able to fly home. At day 7 of our trip we informed the front desk of our issue, we would need longer than the 10 days. We spoke with Angel then, while they were booked solid he kept us in mind. After about 2 days, he informed us they would be able to extend our stay. From that point forward I have continued to utilize the Inn at Longwood Medical, not only for the convenience (bar, food court, CVS) but also because of the staff. Every time I call, it always seems I get Angel and he is always willing to go above and beyond and help, this means a lot, especially during those stressful times.
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Date of stay: May 2022
Location
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1 Helpful vote
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Response from Gayle Sinclair, Marketing at The Inn At Longwood Medical
Responded 4 weeks ago
Dear Steve Thank you so much for taking the time to write a review for us! I will share with Angel your kind words of encouragement - I know he really likes to know that he has helped to make a difference! We really do appreciate your time! Sincerely, gayle sinclair, Director of Sales & Marketing
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PRICE RANGE
$303 - $400 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus boston - the inn at longwood medical hotel boston, best western boston, boston best western
LOCATION
United StatesMassachusettsBostonLongwood / Fenway / Kenmore
NUMBER OF ROOMS
155
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Frequently Asked Questions about The Inn At Longwood Medical
Which popular attractions are close to The Inn At Longwood Medical?
Nearby attractions include Fenway Park (1.1 km), Museum of Fine Arts (1.0 km), and Isabella Stewart Gardner Museum (0.6 km).
What are some of the property amenities at The Inn At Longwood Medical?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Inn At Longwood Medical?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Inn At Longwood Medical?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Inn At Longwood Medical?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to The Inn At Longwood Medical?
Conveniently located restaurants include Tatte Bakery and Cafe, Tasty Burger, and Sweet Cheeks Q.
Are there opportunities to exercise at The Inn At Longwood Medical?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Inn At Longwood Medical?
Yes, dry cleaning and laundry service are offered to guests.
Does The Inn At Longwood Medical offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Inn At Longwood Medical?
The staff speaks multiple languages, including English, Spanish, Chinese, Portuguese, and Hebrew.
Are there any historical sites close to The Inn At Longwood Medical?
Many travellers enjoy visiting The Printing Office of Edes & Gill (5.3 km), Old North Church & Historic Site (5.3 km), and Longfellow House Washington's Headquarters National Historic Site (4.6 km).