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Hotel Boston

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Hotel Boston
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547 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Ashburn, United States
Reviewed 12 July 2015

This hotel had the friendliest and most helpful staff I have ever encountered at a hotel. They make you feel so welcome and are knowledgeable about the area. The room was clean and quiet. The breakfast foods were replenished quickly. The location worked well for us as it is only a 5 minute walk to public transportation.

Review collected in partnership with Best Western
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Helpful?
Thank Andrew J
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. We do have the most friendly staff, we hope to see you again soon. If you have any questions about our property Best Western University Hotel Brighton,...

Freeport, United States
Reviewed 11 July 2015

I stayed here for five nights on a business trip. Charles at the reception desk was friendly on my arrival on a Sunday night. The room was sufficiently clean. It featured a kitchen nook (microwave, mini-fridge, and coffee maker) that was essential for my stay. If decor is your thing, note that it's dated (which didn't matter a lick to...

Review collected in partnership with Best Western
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2Thank Paul L
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. We have taken note about the dated pieces and we will inform the General Manager. If you have any questions about our property Best Western University Hotel...

Karachi, Pakistan
Reviewed 9 July 2015

The location is fine - a little distant from town centre but within 3 minutes of the T, set in a charming tree-lined neighbourhood. The reception and concierge staff were keen to please and the service was good. The hotel is scattered through adjoining buildings and gives the outlook of a motel, rather than a hotel, with rooms opening out...

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Helpful?
Thank salmankureshi242
Denver, Colorado
Reviewed 8 July 2015

This is not a cookie cutter type Best Western, It sits just off "Comm" at the top of a hill and is adjacent to the T line. The grounds have lots of trees and greenery, and is not a big rectangle or square. I had a great room with a beautiful king size bed that faced towards the city, and...

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Helpful?
Thank ScottNJo12
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. We are glad you were able to experience all the amenities we have to offer, the T right in front of the hotel is a plus. If...

Rockville, Maryland
Reviewed 8 July 2015

This is a great spot at an affordable rate. Highly recommend. Clean, easy access to the T, good breakfast for commuting. Staff is helpful, Wholefoods is around the corner. Rooms have wifi. In a nice neighborhood.

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Helpful?
Thank Mary S
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. Yes the T is right outside our front door and having a Whole Foods a few minutes away is a plus also. If you have any questions...

Riverside, United States
Reviewed 6 July 2015

I have stayed here several times in the last year. ALWAYS excellent service and excellent rooms. Very clean. Staff very helpful with directions and "T" information. I like that it is free to park your car here. Other hotels we have stayed in the past in Boston charge a daily fee to park your vehicle at the hotel. I would...

Review collected in partnership with Best Western
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Helpful?
Thank Linda K
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. Yes the parking for free is a bonus, Where else can you park in Boston for FREE??? If you have any questions about our property Best Western...

Ontario
Reviewed 4 July 2015

Upon check in the reception area is fine and also the breakfast area. Rooms were scattered in different buildings, tried our room keys it does not work, and after three rooms we manage to get into our room. Doors need to repaint but inside room facilities is quite ok with microwave and kitchen sink. Breakfast is fine with waffle machine,...

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Helpful?
Thank YTOAY
bwcommave, Director of Sales at Hotel Boston, responded to this review

On behalf of Best Western University Hotel, please accept my apology for your unpleasant stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We have taken note of the issues and let the engineering department know. We hope you will see the improvement and enjoy...

Portland, Oregon
Reviewed 1 July 2015

Reservations botched for guests much of the time. Wrong room, wrong size, wrong amenities, etc. Gal at front desk in constant apologizing and negotiating mode. Overbooked hotel with a lot of improvements needed. Paint falling from ceiling. Thin walls. Decent parking and breakfast though dining area is small.

Review collected in partnership with Best Western
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Thank Kapa67
bwcommave, Director of Sales at Hotel Boston, responded to this review

Please accept our sincere apologies for the inconvenience you may have experienced. At Best Western University Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. We deeply value your relationship with Best Western University Hotel and are committed to providing you with the highest level of service simply because our customers deserve...

Reviewed 27 June 2015

Was the worst hotel I ever stayed in. The room was dirty, the couch was ripped in numerous places, the floors were sticky, and the paint was peeling on the door trims, and in the bathroom. Boston is such a great town, this place almost ruined the trip. Stuart the night deskman was so helpful, courteous, and caring. Do Not...

Review collected in partnership with Best Western
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Helpful?
Thank kevinpH9441ID
bwcommave, Manager at Hotel Boston, responded to this review

On behalf of Best Western University Hotel, please accept my apology for your unpleasant stay at the Best Western. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We will take note of the issues and hope to improve the next time you visit. Please feel...

Honolulu, United States
Reviewed 17 June 2015

The Best Western University Hotel was very convenient and a good value for our first trip to Boston. The transit line is about a block away and there are other amenities close to the hotel that made our stay enjoyable.

Review collected in partnership with Best Western
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1Thank Dean U
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. We are so glad that you were able to use the subway, located right in front of our hotel. If you have any questions about our property...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Golf Course
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Boston is located minutes from downtown Boston offering complimentary continental breakfast, and hi-speed wireless internet. Steps to the Green Line T, our guests have easy access to Boston College, Boston University, Northeastern University, Harvard University and other Boston universities. Save money while visiting Boston. ... more   less 

Additional Information about Hotel Boston

Address: 1650 Commonwealth Ave, Boston, MA 02135-5604 (Formerly BEST WESTERN University Hotel-Boston/Brighton)
Region: United States > Massachusetts > Boston > Allston / Brighton
Price Range: ₹ 10,327 - ₹ 20,065 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Boston 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Terrace Hotel Boston
Best Western Boston
Boston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Boston staff and other travellers.
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Questions? Get answers from Hotel Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the hill if you have mobility issues, otherwise it's fine”
 of 5 bubbles switchbladexstiletto, 21 Mar 2017 | Read review
“No good rooms. I was moved to a "newer remodeled room" and it was worse than the first room. What Remodel?”
  • Dirty hot disgusting room with old outdated furniture
 of 5 bubbles 875lisaw, 17 Nov 2016 | Read review
“Don't stay here”
 of 5 bubbles samanthapaige, 13 Oct 2016 | Read review
“We asked for a room on the second floor. In all honesty we barely heard any noise from neighbouring rooms or around the hotel generally.”
 of 5 bubbles B0kk, 18 Sep 2016 | Read review
“Probably the second floor would be best, I had a first floor room and a very heavy footed guest above me.”
 of 5 bubbles Bhoskins, 16 Sep 2016 | Read review
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