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The Liberty, A Luxury Collection Hotel

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#42 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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The Liberty, A Luxury Collection Hotel
The Liberty, A Luxury Collection Hotel
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409 Reviews from our TripAdvisor Community

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Showing 388: English reviews
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A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

They picked a jail theme and boy did they run with it... but it is full of humour and great attention to detail, we had a lovely, comfortable room with all amenities and a city view. Hotel staff were super helpful, and we have no complaints. however, over a two night stay our encounters with restaurant and bar staff have...

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Thank A TripAdvisor Member
Columbus, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 15 December 2016

This my second stay at The Liberty but my first since they remodeled... The Lobby remains unchanged: Breathtaking, massive, gorgeous, very social; One of the best hotel lobbies in the world. Every time I come, I still am amazed by this and it's worth it alone to stay here. Check in was great! They offered me a glass of champagne...

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1Thank WC866
About Hotel's Favourite Review
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Wow, what an amazing review! We appreciate the complimentary remarks regarding our luxury champagne check-in, unique 90-foot rotunda lobby, and luxury guest rooms (which are fresh off of an $11 million renovation.) Thank you so much!

Toronto, Canada
Reviewed yesterday NEW

The reconstruction of the old jail is certainly striking, and the location next to a subway station and across from Charles Street was very good. However when we arrived the hotel lobby was being used as a night club, and the music was so loud that the clerk at check in and I had to pass notes to each other....

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1Thank phamilton142
Pound Ridge, New York
Reviewed 2 days ago NEW

The Liberty Hotel is convenient to Mass General Hospital where I had an appointment today, so I stayed there last night. Much to my surprise (since i failed to read all the fine print with my reservation) I was charged a $20 "facility fee" to cover such items as bottled water in the room and soap in the shower plus...

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Helpful?
Thank Peter10576
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for sharing this review with us. The Facility Fee that you have mentioned is disclosed prior to booking; we apologize for any confusion. The fee covers a variety of amenities within the hotel, including wi-fi, sparking wine welcome beverage, morning coffee station in the lobby, and fresh apples in the lobby, amongst other amenities. We apologize for any...

North Attleboro, Massachusetts
Reviewed 2 days ago NEWvia mobile

I was there with three friends for brunch this past Sunday. This hotel is quite iconic and stands out. Brunch was great and made to perfection. The waiters were very friendly, and very attentive. I had a lobster omelette which was very delicious. I would recommend this iconic place that was once a jail. Quite an ideal place to relax...

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Thank Scyprian
Reviewed 3 days ago NEWvia mobile

The hotel is indeed a treat to stay in. We had a corner room that was floor to ceiling windows. Very nicely appointed. However, for two nights in a row we did not have hot water! The shower nor the bathtub. After a red eye flight from LAX, the one thing you want is to feel refreshed after a restorative...

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Helpful?
Thank Nadia J
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for sharing this review, and for the complimentary remarks regarding our luxury guest rooms. I sincerely apologize for the hot water issues that you encountered during your stay with us, and that your overall stay was not exceptional. I assure you that this was an isolated incident that has since received resolution. Thank you for taking the time...

Madrid
Reviewed 3 days ago NEW

Nice hotel, average rooms, nothing special though (I expected much more from a luxury hotel) but I was totally disappointed with the breakfast: 4 smalls slices of dry bacon, 1 cup of tea, 1 orange juice and 2 little croissants = $25, seriously???

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Thank MangosdBoston
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for sharing your feedback; I’m sorry to hear that you were not a fan of our guestrooms, which underwent an $11 million renovation in 2016. We have received praise from many of our guests on the updated design, and are sorry to hear that you were not a fan. Our breakfast prices are on par with other luxury...

Seattle
Reviewed 1 week ago NEW

This is a very cool hotel. The location is great, and very walkable to so much of Boston. The lobby and bar area are incredible and it's just a fun place to hang out. The rooms are not huge, but well appointed with very upscale furnishings and decor. Our room had a king bed, desk/chair, and table/chair. The huge TV...

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Helpful?
Thank foodnwine2522
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for sharing this detailed review and for the complimentary remarks regarding our convenient location, lobby bar/CLINK., and luxury guest room furnishings. I am very sorry for the Housekeeping issues that you encountered during your stay, these issues are not indicative of the type of luxury service that we provide to our guests; this feedback with be shared with...

Miami Beach, Florida
Reviewed 1 week ago

NIcely appointed rooms in good condition, decent sheets and towels. Room feels a wee bity corporate but not bad. Tough to find in the map. Nice staff. Drinks in lobby are good but certainly pricey. Breakfeast was overpriced.

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Thank Eat4thejoy
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for sharing this review and for the complimentary remarks regarding our luxury guestrooms and friendly staff, we really appreciate it! Kind regards, Robert M.

Toronto, Canada
Reviewed 1 week ago

Beautiful hotel! Close to subway, walking distance to everything...restaurants, tourist attractions, one stop shopping. The rooms are super clean, the concierge was very helpful in suggesting places to go and restaurant to eat at.

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Helpful?
Thank nadgaristo
RMFOM, Director of Front Office at The Liberty, A Luxury Collection Hotel, responded to this review

Thank you for this stellar review, and for choosing to spend your anniversary at The Liberty! We appreciate the incredible feedback and look forward to seeing you back at The Liberty on future travels to Boston. Kind regards, Robert M.

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Near The Liberty, A Luxury Collection Hotel

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Scampo
Scampo
Cuisines: Italian
Clink.
Clink.
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The sun sets over an iconic architectural gem, where unrivaled views, indigenous flavors, and the vibrant colors of this timeless destination await. Once the storied Charles Street Jail, The Liberty Hotel welcomes guests to Boston with the spirit of a landmark liberated following an extensive $150 million acquisition, renovation, and construction process. Commanding style and elegance, this property accommodates 298 guest rooms, including a 2,200 square foot Presidential Suite and nine additional suites. With complimentary high speed internet access in all of our spacious guest rooms, business and leisure travelers alike will feel at home. ... more   less 

Additional Information about The Liberty, A Luxury Collection Hotel

Address: 215 Charles Street, Boston, MA 02114-3001
Region: United States > Massachusetts > Boston
Price Range: ₹ 19,687 - ₹ 58,866 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Liberty, A Luxury Collection Hotel 5*
Number of rooms: 300
Reservation Options:
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Hotel Style:
#31 Green Hotel in Boston
#32 Luxury Hotel in Boston
#32 Romantic Hotel in Boston
#34 Business Hotel in Boston
#46 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Liberty, A Luxury Collection Hotel staff and other travellers.
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Questions? Get answers from The Liberty, A Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor for the view.”
  • Trash from previous guest still in trashcan.
  • Oil Slick from Previous Guest's leaky personal lubricant bottle not cleaned up from nightstand.
 of 5 bubbles foodnwine2522, 22 Mar 2017 | Read review
“Try to get a room on a higher floor to avoid the noise when the lobby turns into a club”
 of 5 bubbles 519julesm, 16 Mar 2017 | Read review
“Ask to see if your room is in the line where the water heater needs to be replaced”
 of 5 bubbles 757danielleo, 13 Mar 2017 | Read review
“If you have the money, try and get a room in the original jail instead of the tower.”
 of 5 bubbles khrisb2013, 7 Mar 2017 | Read review
“Try The Bloody Mary Bar in the lobby.”
  • The carpet in the room. The Keys are a theme throughout since it was a jail
  • Artwork collection in the bedroom entrance. The Keys are a theme throughout since it was a jail
  • Artwork in the bathroom. The Keys are a theme throughout since it was a jail
  • Bathroom!
  • Beautiful leather headoard
 of 5 bubbles X4670XQoliviab, 6 Mar 2017 | Read review
5 of 5