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The Westin Boston Waterfront

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#38 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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2,462 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Boston Waterfront
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Showing 2,316: English reviews
Burlington, Vermont
Reviewed 2 weeks ago

First time at this hotel to enjoy New Year's Eve and catch a Bruins game with my family. Location is great, a short walk to many nice restaurants. TD Garden is a 35 minute walk, very easy. Upon arrival we were upgraded to the top floor with a beautiful view of the city. I suggest you make sure you ask...

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Thank gulfstream450
St. John's, Canada
Reviewed 4 weeks ago

This is a big conference-type hotel. The immediate area is not overly appealing but it is a short walk to downtown. The rooms were nice and clean. What really annoyed me was that I was changing hotels from a lovely spot up near Newbury as I arrived a few days before the conference started and wanted to experience that area....

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1Thank EastCoastTraveler016
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to share a review of your stay at The Westin Boston Waterfront. While I'm happy to hear that you found your guestroom comfortable and clean, I am disappointed to hear about the issues you encountered during your arrival and check-in, including the service you experienced at the front desk. Our associates are committed to...

Manila, Philippines
Reviewed 14 December 2016

They gave me a room at the top floor overlooking downtown Boston and this made me enjoy the Boston Skyline before i go to sleep at night and as i wake up in the morning. This property is close to Logan Airport and conveniently located across the World Trade Center station.

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Helpful?
1Thank KarlRamos
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you taking the time to share your review. I'm happy to hear that you enjoyed the view of our beautiful Boston skyline from your guestroom and found our location to be convenient. I hope we have the opportunity to welcome you back soon.

Reviewed 13 December 2016

Great hotel for a weekend stay in Boston. The hotel is clean and convenient to the Seaport area in Boston which has plenty of restaurants. It definitely can become a bit congested during conventions (the convention center is connected) but the staff do a tremendous job of taking care of everyone.

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Helpful?
1Thank Nakeisha J
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for sharing your review of The Westin Boston Waterfront. I'm happy to hear that you had the opportunity to explore the Seaport District and some of our favorite neighborhood restaurants during your stay. Also, thank you for mentioning our attentive associates and their efforts to ensure that all of our guests receive top-notch customer service. I hope we...

Toronto, Canada
Reviewed 12 December 2016

This Bostonian Hotel is both comfortable and well situated for the traveler. In a quiet area of Boston yet close to all the action Boston has to offer. A modern hotel with friendly staff too. Whether for business or pleasure this is a place to be.

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1Thank skaszab2016
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to share your feedback. I'm happy to hear that you found our Seaport District location to be a convenient hub for your visit, and hope that you were able to experience some of the local dining options and attractions that our neighborhood as to offer. Thank you for mentioning our friendly and outgoing employees...

Reviewed 10 December 2016 via mobile

Stayed at the Westin for the event and had an amazing time. However, the highlight of the weekend was the service at Souciety. Kenny was the absolute best! He was attentive, quick and super personable! I would come back her for back for brunch just to be in his section. Thumbs up from me!! 👍🏾👍🏾👍🏾

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Helpful?
Thank Shirley A
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to review your stay and highlight our hard-working, attentive Sauciety team members. I'll be sure to share your comments with Kenny- he'll be delighted to know that he made a positive impact on your stay. I hope to welcome you back soon.

Reviewed 10 December 2016 via mobile

Had an absolutely AMAZING experience at the Westin Boston Waterfront. Kenny at Sauciety Restaurant was absolutely nothing short of awesome! Would highly recommend the hotel and service with Kenny! My friends enjoyed their time as well!

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Helpful?
Thank Letitia H
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to share a review of your stay at The Westin Boston Waterfront. I'm delighted to hear that you enjoyed your experience and will pass your compliments along to Kenny. He'll be thrilled to know that he helped make your weekend stay more enriching.

Toledo, OHIO, United States
Reviewed 9 December 2016

Stayed here for a conference and loved the location and ease of use. There were only 2 challenges. There wasn't much quick food directly across the street. However, if you are willing to walk just a few short blocks all of Seaport and downtown is yours. The TV's were a few years old and did not have HDMI hook-ups. So...

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Thank Dave C
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to share a review of your experience at The Westin Boston Waterfront, I'm happy to hear that you enjoyed your stay. I hope we have the opportunity to welcome you back the next time you visit Boston, our concierge will be happy to recommend some new Seaport District restaurants for you to explore on...

Reviewed 8 December 2016 via mobile

I stopped at the Westin for a conference with work. It was a pre-booked group booking as part of the conference. The rooms are a good size and have plenty of nice amenities including an iron/ironing board, fridge, coffee machine and big TV. There is a good space to work, quick reliable wifi and plenty of room to spread out....

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Helpful?
Thank Somouk
MJorgensen, General Manager at The Westin Boston Waterfront, responded to this review

Thank you for taking the time to share your comments and for mentioning some of the amenities we offer right on property at The Westin Boston Waterfront. I'm happy to hear that you were comfortable in your guestroom and I'll be sure to pass your compliments along to our culinary team. I hope we have the opportunity to welcome you...

Indianapolis, Indiana
Reviewed 6 December 2016

The staff was absolutely wonderful here. I'm SPG Gold and my room wasn't ready at 6pm, but the staff bent over backwards to grab me a drink or help me with my bags. I didn't get a high room, so I caught a lot of traffic and airport noise, and the views weren't lovely. The room was functional and the...

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2Thank azcbw

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Staying in Seaport District / South Boston Waterfront

Neighbourhood Profile
Seaport District / South Boston Waterfront
This area has been expanding and becoming more and more popular, for good reason. Not surprisingly, the seaport district of South Boston is located beautifully along the water. The area is designed for easy strolling along the HarborWalk, and there are bars and restaurants for all ages and budgets. The Institute of Contemporary Art is located in this area in a contemporary building with an absolutely stunning deck overlooking the water. In the summer time there are Friday music concerts on the deck of the museum. Nearby, there are many green spaces to enjoy.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
M.J. O'Connor's Irish Pub
M.J. O'Connor's Irish Pub
Cuisines: American, Irish, Bar, Pub, Soups
Sauciety
Sauciety
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Boston Waterfront Hotel is located in in the waterfront area of this historic city. We offer convenient access to the Airport with plenty of meeting space. ... more   less 

Additional Information about The Westin Boston Waterfront

Address: 425 Summer Street, Boston, MA 02210
Region: United States > Massachusetts > Boston > Seaport District / South Boston Waterfront , South Boston
Price Range: ₹ 11,186 - ₹ 36,628 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Boston Waterfront 4*
Number of rooms: 793
Reservation Options:
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Also Known As:
The Westin Boston Waterfront Hotel Boston
Westin Hotel Boston
Boston Westin
Hotel Style:
#24 Family Hotel in Boston
#28 Business Hotel in Boston
#29 Luxury Hotel in Boston
#31 Green Hotel in Boston
#37 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Boston Waterfront staff and other travellers.
34 questions
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Questions? Get answers from The Westin Boston Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better”
 of 5 bubbles ElRatler, 17 Jan 2017 | Read review
“Our room was impeccable, and over looked the convention center itself”
 of 5 bubbles TiffMateas, 2 Jan 2017 | Read review
“High floor, city view side”
 of 5 bubbles gulfstream450, 2 Jan 2017 | Read review
“Higher floors can give you the best city view.”
 of 5 bubbles KarlRamos, 14 Dec 2016 | Read review
“The snacks in the gift shop are VERY expensive. Walk across the street to the convenience store instead”
 of 5 bubbles davecS5284NT, 9 Dec 2016 | Read review
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