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The Westin Boston Waterfront

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Room & Suite (492)
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Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“convention center”(488 reviews)
“comedy club”(42 reviews)
“silver line”(141 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from The Westin Boston Waterfront
Special Offer: Book Early and Save
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Offers from The Westin Boston Waterfront
Special Offer: Book Early and Save
Hotel deals
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,807)
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2,641 results
Traveller rating
1,127
970
356
118
70
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1,127
970
356
118
70
Show reviews that mention
All reviewsconvention centercomedy clubsilver lineirish pubheavenly bedcity barboston waterfrontattending a conferencesouth stationthe world trade centerclose to the airportcab ridelarge hotellogan airportrestaurants and barsconcierge deskpublic transportation
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1 - 5 of 2,641 reviews
Reviewed 2 days ago via mobile

One thing about staying at Westin’s is the expectation of good service. Went to breakfast in Saucity and was seated promptly. 5 total tables occupied. 5 -7 minutes until someone asked if I want coffee or something else. Wait staff stood around, read the news...More

1  Thank scubadiver97
Response from MJorgensen, General Manager at The Westin Boston WaterfrontResponded yesterday

Thank you for your feedback. I apologize for the condition of the Peloton bike and have alerted our engineering team immediately. I’m disappointed and surprised to hear about your experience at Sauciety, as the team is regularly commended for their attentiveness with when interacting with...More

Hotel's Favourite
Reviewed 29 January 2018

Stayed here for 3 nights. Room was very comfortable and good size. Large bathroom. Comfortable bed. Fluffy pillows. Shower could be a little stronger. Nice plush towels. Can't say anything bad about this hotel. We did not eat here as we wanted to try some...More

Thank Anne S
Response from MJorgensen, General Manager at The Westin Boston WaterfrontResponded 16 February 2018

Thank you for taking the time to share your review of The Westin Boston Waterfront. We are delighted to hear how much you enjoyed your stay. We appreciate your business and hope to welcome you back soon for another enjoyable stay.

Reviewed 3 days ago via mobile

I am planning my trip to Westin this weekend and called ahead of time to ask about early Check in... Donna Knight answered the phone and was so friendly and helpful! I appreciate that she took the time to speak with me and did her...More

Thank Tricia B
Response from MJorgensen, General Manager at The Westin Boston WaterfrontResponded yesterday

Thank you for your review. We always enjoy hearing from guests who enjoyed their stay, so you can imagine how thrilled we are to read your comments before you've even arrived! Donna will be happy to hear that she's already made an impact on your...More

Reviewed 6 days ago via mobile

If you are here primarily for business, this hotel is still a Westin and it's a very nice place to stay, BUT, if you want to see Boston's sites along the Freedom trail, the Westin Copley is a much better location . We took Uber...More

Thank feltoneer
Response from MJorgensen, General Manager at The Westin Boston WaterfrontResponded yesterday

Thank you for sharing your comments following your recent stay. I'm glad that you found the hotel to be comfortable and that you were able to explore Boston. As you mention, some attractions are a short ride or walk away, but it does bear mentioning...More

Reviewed 6 days ago

The stay was overall very good but the staff talked down to us at times. When we checked in we noticed that there was a large pixel stripe on the tv. about 4 inches wide and ran from top to bottom. The toilet seat was...More

Thank Jeremy W
Response from MJorgensen, General Manager at The Westin Boston WaterfrontResponded 6 days ago

Thank you for sharing your review with us. Our apologies for the issues you encountered. I've spoken with our Director of Front Office regarding the issue and understand she is currently in communication with you to fix. Again, I'm very sorry to hear about your...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 221 - US$ 598 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Boston
#28 Business Hotel in Boston
#28 Luxury Hotel in Boston
#31 Green Hotel in Boston
#37 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 221 - US$ 598 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Boston
#28 Business Hotel in Boston
#28 Luxury Hotel in Boston
#31 Green Hotel in Boston
#37 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (524)
Room & Suite (492)
Dining (48)
Pool & Beach (29)
Amenities (32)
Business Centre & Event Rooms (5)
Nearby
Seaport District / South Boston Waterfront
This area has been expanding and becoming more and
more popular, for good reason. Not surprisingly, the
seaport district of South Boston is located
beautifully along the water. The area is designed for
easy strolling along the HarborWalk, and there are
bars and restaurants for all ages and budgets. The
Institute of Contemporary Art is located in this area
in a contemporary building with an absolutely stunning
...More
Questions & Answers
Ask a question
gchkles
16 February 2018|
AnswerShow all 5 answers
Response from HTBMartin | Reviewed this property |
I wasn't fond of this location. View of city skyline from one of our rooms was nice but not very exciting for walking around hotel. I like the Westin Copley A LOT better! It was a great location for exploring the area... More
0
Votes
Trvlbug49
15 February 2018|
AnswerShow all 3 answers
Response from NewtonMOM101 | Reviewed this property |
The Aquarium is about a mile away, easy walk or a 20 mins by MBTA (public Transportation).
0
Votes
Kim F
7 February 2018|
AnswerShow all 3 answers
Response from Jack B | Reviewed this property |
Summer St. faces toward the water. D faces buildings; I guess it depends how high a floor you are on.
0
Votes
Room Tips
"Email ahead if you require an upper floor or a City / Harbour view."
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"I was on the 10th floor and it was fairly quiet."
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"top floors are nice - you can overlook the airport if you request"
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"Room on waterfront side and worth the view"
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