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425 Summer Street, Boston, MA 02210
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Boston Seaport District
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#49 of 100 in Boston
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Ideally located in Boston, Massachusetts' thriving Seaport District, The Westin Boston Seaport District offers guests the opportunity to relax and recharge with many onsite amenities and explore the vibrant cultural and culinary offerings nearby. The Boston Children’s Museum, New England Aquarium, and the Institute of Contemporary Art offer exciting cultural experiences for all ages, just blocks from the front door. With over 100 unique restaurants within a few blocks, the Seaport is home to some of Boston’s best dining experiences. A short walk or cab ride brings guests to Historic Faneuil Hall, the North End, or the scenic Back Bay. At the end of the day, unwind with a locally-inspired Crafted at Westin cocktail at Birch Bar, located in our lobby, or end the night with a laugh at the on-site comedy club, Laugh Boston.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Patio
Kids club
Valet parking
Paid public parking on-site
Paid wifi
Hot bath
Indoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, French, Russian, Spanish and 5 more
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
92Great for walkers
Grade: 92 out of 100
34Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
3329Reviews59Q+A100Room tips
Traveller rating
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Popular mentions
libbt wrote a review 21 May
Boston, Massachusetts1 contribution
Booked a room here weeks in advance for a law school graduation. Hotel over booked up to 20 rooms. Management hiding in the back and would not face guests for hours at a time and not solving problems. Linda Wells was the only staff helping guests w/ refunds and gave wonderful customer service despite the disaster.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Do not stay here.
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Johanna S wrote a review 19 May
1 contribution
Amazing stay! Romold was wonderful to work with- we got a free upgrade during our stay. Great restaurants and bars right in lobby- there is a Starbucks also. Great views of the harbor! Will be back definitely!
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Date of stay: May 2022Trip type: Travelled
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Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded 3 days ago
Thank you for taking the time out to share with us your experience. We are happy that your stay was memorable. We look forward to seeing you in the near future.
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biz t wrote a review 15 May
1 contribution
The absolute worst place to stay in Boston. Everything from the service of the front desk team at check in, to the service at the bar and restaurant. The front desk agent at checkin on Sunday May 15th was the least helpful person I have ever encountered. I have stayed at Marriott’s all across the country, frequently vacation in Boston for work, and never have I encountered someone as condescending as her. She is a dis-service to the Marriott brand. I will never stay at the Westin and caution anyone who does. My husband is on crutches and needed a wheelchair for access and accessibility, and they denied him the wheelchair and any assistance. I have never seen or been to place that treats their guests as terribly as this. My Haitian husband was denied service or wheelchair assistance, even though we asked countless of times. Did not make us feel welcomed or taken care of, clearly they do not care how they treat their high paying customers.
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Date of stay: May 2022Trip type: Travelled
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Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded 3 days ago
Thank you for sharing with us. We sincerely apologize for any mishaps and can assure you that it will be investigated. We will be in contact with you. We take pride in knowing that all our guests leaves knowing that they are appreciated. We look forward to seeing you in the near future. Please feel free to contact me during your next visit.
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BostonSummerGirl wrote a review 14 May
Colleyville, Texas356 contributions85 helpful votes
This is a great location, and there were many things about the property that were very good. First, the room was comfortable, spacious, and clean. We had a great view of Boston! The restaurant staff was exceptionally friendly, and the buffet was a great value! I loved how beautifully the food was prepared and presented. The avocado toast was a delicious surprise. The staff at the Irish pub and Starbucks were also super nice, and there were great cocktail options at the pub. The property was very accessible to all the restaurants and attractions in the Seaport area, and we enjoyed walking down to the North End and Faneuil Hall. What was less hospitable was the check in process. This can often be a problem at Convention Center properties, especially on busy weekends like this one, but the issue could easily have been avoided with better line management and customer service focus. If front desk staff was more aware of how the queue is forming to ensure that customers feel acknowledged (and ensure that customers are assisted in the proper order), the situation would be more pleasant for both guests and staff. In summary, my overall impression of this property is very good. It was a good value, and very comfortable.
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Date of stay: May 2022Trip type: Travelled
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Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded 6 days ago
Thank you for sharing your experience with us. I am happy that our location, cleanliness and spacious rooms were part of the perks of your stay. My apologies on your experience at check-in. Our continual goal is to ensure that all guests checking in are acknowledge at all time. Again, thank you and we look forward to seeing you in the near future.
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Telisha J wrote a review 8 May
1 contribution
I wanted to take a moment to highlight the exceptional customer service that I received from Ronald at the front desk. Thank you for your positivity and high energy. You set the tone for the entire trip. Overall great stay!
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Date of stay: May 2022Trip type: Travelled
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Response from Steve Juscen, General Manager at The Westin Boston Seaport District
Responded 2 weeks ago
Thank you very much for taking the time to share with us about your experience at the Westin Boston Seaport Hotel. I am happy that Ronald made such a memorable impression while staying with us. Positivity and high energy is what we strive for daily. We look forward to seeing you soon.
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PRICE RANGE
$305 - $527 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin boston waterfront hotel boston, westin hotel boston, boston westin
FORMERLY KNOWN AS
The Westin Boston Waterfront
LOCATION
United StatesMassachusettsBostonSeaport District / South Boston Waterfront
NUMBER OF ROOMS
793
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Frequently Asked Questions about The Westin Boston Seaport District
Which popular attractions are close to The Westin Boston Seaport District?
Nearby attractions include The Lawn On D (0.2 km), Laugh Boston (0.06 km), and D's Keys Dueling Pianos (0.3 km).
What are some of the property amenities at The Westin Boston Seaport District?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Boston Seaport District?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin Boston Seaport District?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Boston Seaport District?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin Boston Seaport District?
Conveniently located restaurants include Morton's The Steakhouse, Tamo Bistro & Bar, and The Westin Boston Waterfront.
Are there opportunities to exercise at The Westin Boston Seaport District?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at The Westin Boston Seaport District?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Boston Seaport District?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Boston Seaport District offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Westin Boston Seaport District?
The staff speaks multiple languages, including English, Spanish, French, Italian, Russian, Chinese, and Portuguese.