We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Loews Boston Hotel

Visit hotel website
Traveller (422)
Room & Suite (393)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
It's not often that a hotel embodies all that a city stands for, but the Loews Boston is just that place. Housed in the stately limestone building that was once home to the Boston Police Headquarters, our recently renovated boutique property is-like the city of Boston itself-a unique and unforgettable blend of historic charm, urbane sophistication and authentic New England hospitality. Our exclusive Back Bay location, which is ideally situated between three of Boston's hottest neighborhoods-the South End, the Theater District and the Back Bay-puts you in the heart of all that Boston has to offer, with everything you want to see or experience, including the shopping on Newbury Street, just moments away. If you are in town for an event at one of Boston's many colleges and universities, we offer effortless access to the campuses of Boston University, Boston College, Harvard, Northeastern, Emerson and Tufts Medical School, to name just a few. Our 225 spacious guestrooms, two luxury suites and an expansive Presidential Suite have been freshly renovated and bring you the ultimate in modern convenience and comfort. And our recently updated 1,024-square-foot Harrison Room-with its vaulted, 20-foot cathedral ceilings and crystal chandelier-is an unparalleled event space and the perfect location for your next intimate gathering.
Read more
Property amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Park & Stay!
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
133Restaurantswithin 0.5 km
47Attractionswithin 0.5 km
Neighbourhood
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Read more
See all nearby hotels
1,947Reviews
837Photos
26Q+A
100Room tips
Traveller rating
  • 1,233
  • 541
  • 123
  • 33
  • 17
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
While my girlfriend and I were staying on the evening of Saturday, February 9, a member of the hotel staff entered our room, turned the light on, then departed the room -- even with the do-not-disturb sign hanging on the door. We were in bed when this happened and completely
Read more
Response from Robert R, General Manager at Loews Boston Hotel
Responded 2 days ago
Dear Guest, We are equally disappointed that our security team entered your room in error and offer our most sincere apologies. Certainly not a Loews standard and against what my team and I strive for with our commitment to hospitality. My management team has attempted to reach you via email and phone, without success, to again apologize and extend offer of compensation and I hope that we are able to finalize soon. Please let me know if I might also assist, Robert Rivers General Manager
Read more
Hotel's Favourite
First trip to Boston! Location, accommodations and service are impeccable. Heather is a delight for navigation. Matt manages an exceptional dining experience with special attention to details. The staff strives to exceed expectations. Memorable!!!
Read more
Response from Robert R, General Manager at Loews Boston Hotel
Responded 20 Oct 2018
Dear Guest, My team and I thank you for your recent stay at Loews Boston, visiting Precinct Kitchen + Bar, and taking time to share your experience. Every team member is genuinely concerned of each guests needs and expectations and it is refreshing when recognized. Heather, Concierge, and Matt, PK+B General Manager, are very proud of their hotel, product and service as you witnessed. I will extend this review and recognize them for their commitment. Again, thank you, Robert Rivers General Manager
Read more
+2
My husband and I recently spent two nights at the Loews Hotel on a business trip. The hotel is in a central location, a short walk from the train station and near the shops and restaurants. We were given a warm welcome on arrival and check in was quick. Our room was small, but
Read more
Response from Robert R, General Manager at Loews Boston Hotel
Responded 3 days ago
Dear Guest, We appreciate your applause and comment for corrections and value every word, so, thank you for visiting and sharing! Guest room maintenance is critical, especially a 4 Diamond hotel, and I apologize that any amenity was less than our mutual expectations. Certainly we will attempt to discover your assigned room and make necessary repair. Loews has high standards and it appears we've missed an opportunity through our cleaning process and will address to insure a more consistent reporting. Again, thank you, Robert Rivers General Manager
Read more
My wife and I stopped here for 5 nights to celebrate our 10th wedding anniversary and we can't recommend this hotel enough. I contacted Robert (general manager) before we went and he upgraded us to a grand corner king room and just after we had checked in champagne and chocolate
Read more
Response from Robert R, General Manager at Loews Boston Hotel
Responded 3 days ago
Dear Noel, Again, Happy 10th Anniversary! I was fortunate to receive your first email back in late 2018 and could not have been so lucky to meet two wonderful guests from the UK. To have met you, and your lovely bride, was a pleasure and if and when I travel through Newcastle, I will be sure to send along a note so that we might share a pint! Hope your travels back home were uneventful and if ever back in US, any city which hosts a Loews Hotel, please send me a note and I will reach out and assist. Again, a pleasure, Robert Rivers General Manager
Read more
My partner and I only unfortunately got to stay at this hotel for two nights whilst quickly visiting Boston at the end of Jan in 2019, however, as we loved Boston and this hotel, we wish we could have stayed for longer! We were very limited with what we could book as majority of
Read more
Response from Robert R, General Manager at Loews Boston Hotel
Responded 5 days ago
Dear Claudia, We are so fortunate to have a policy that allowed you to enjoy your trip to Boston and experience a Loews Hotel, so thank you for providing us this opportunity! Every team member is focused on guest satisfaction and our brand of service is casual and unpretentious while still being respectful and professional. We simply refer to this as 'unscripted' and it allows personalities to add to the impression. Although we believe it is a differentiator, comments such as yours reinforces why hospitality is so rewarding. We certainly hope that you travel plans will again include Boston, or another Loews city, and if we can ever assist, simply send me a note. Again, thank you, Robert Rivers General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorLoews Boston Hotel
The Premium Double at the Loews Boston Back Bay
Professional photo exclusively commissioned by TripAdvisorLoews Boston Hotel
The Luxury King at the Loews Boston Back Bay
Professional photo exclusively commissioned by TripAdvisorLoews Boston Hotel
The Grand King at the Loews Boston Back Bay
Professional photo exclusively commissioned by TripAdvisorLoews Boston Hotel
The Deluxe King at the Loews Boston Back Bay
Photo provided by managementLoews Boston Hotel
Superior Queen Bedroom
PreviousNext
12345679
Welcome! Try Uber and Lyft as Logan Airport now has a reserved area for pick-up. Otherwise take a Boston Taxi and insist they deliver you by using the Ted Williams Tunnel
1 vote
Show all answers
Yes. You need the room key to go up. To go down to lobby you don't need it. Only to go up.
1 vote
Show all answers
Sorry I used uber and did not rent a car. Very easy to get around Boston. In fact I dislike driving in Boston as the street are narrow and difficult to navigate.
0 votes
Show all answers
Both our rooms had a fridge. No microwave in the room.
2 votes
PreviousNext
123456
"Ask for room away from main road"
"High Floors"
"Use the coffee machine - it will save you $2"
"Very elegant, quieter floors, large rooms and bathrooms"
"Higher floors are quieter in the city."
PreviousNext
12345620
PRICE RANGE
US$ 196 - US$ 840 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
back bay hotelhotel back bayjurys hotel bostonjurys boston hotel
FORMERLY KNOWN AS
Loews Boston Back Bay Hotel
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
225
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing