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Hampton Inn & Suites Boston Crosstown Center

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1,094 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Boston Crosstown Center
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Showing 1,037: English reviews
Nashville, Tennessee
Reviewed 6 April 2016

We have stayed at this hotel several times while in Boston for medical treatment. It is very convenient to have the shuttle service to area hospitals. It is also clean and quiet. Breakfast bar is decent. Staff is usually polite and courteous. Would definitely recommend hotel while visiting this area.

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1Thank Dtan451
Thea M, Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for your kind words. I am happy to hear you enjoyed your stay and that you were able to utilize the daily complimentary shuttle service. Hopefully you got the chance to try the breakfast waffle station! Thank you for again for choosing to stay with us and for sharing your feedback. Thea Melluzzo General Manager

Austin, Texas
Reviewed 6 April 2016

Be careful in this area. It's a mile or so to various places and walkable but area is sketchy so at night it becomes walk at your own risk. Hotel is overpriced due to location. But it's not a bad hotel itself.

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Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to review your experience while staying at our Hampton Inn. We are happy to hear you enjoyed your accommodations. While we are located a few short blocks from the nearest underground MBTA Train Station, the area around our property is quite safe. We are adjacent to several bus lines, including the Silver Line, which...

Reviewed 5 April 2016

This is a nice hotel, very close to BU Medical Center. The hotel provides earplugs, but use a "white noise" app on your phone when sleeping or you will hear sirens all night long. Pleasant staff, good free breakfast, free coffee and cookies during the day.

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1Thank Sue C
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to provide feedback on your experience at our Hampton Inn. I am glad to hear you were able to take advantage of the complimentary breakfast, cookies, and our all day hot beverage station. Our urban location adjacent to the Boston Medical Center is great for guests in town for appointments. We do hear the...

Miami, Florida
Reviewed 5 April 2016 via mobile

Hilton Honors and Hilton expectations fulfilled. Good, efficient and comfortable. Pillows and bed comfort could be updated, but service, amenities and location excellent. Quick check in and out. Try next door restaurant for an outstanding bite.

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1Thank Cornelis M
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking time to provide us with your feedback. The Hampton Inn and Suites Crosstown Center strives to make the guest experience an enjoyable one. I am pleased to hear that you visited ZC Restaurant as well. The food is amazing. Thank you again

Reviewed 4 April 2016 via mobile

My husband and I stayed here for a Spring Break getaway. I am not a complainer, and I hardly ever write reviews- positive or negative - but when something needs to be said, I go for it. This was probably the worst hotel experience I've ever had. 1. It's in a very, very sketchy neighborhood. I didn't feel safe walking...

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Thank Eileen W
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking time to provide us with your feedback on your recent stay with us. The Hampton Inn and Suites Crosstown Center is located directly across the street from the Boston University Medical Campus and is a busy area at times. We do offer both feather and foam pillows so that we can accommodate all guests liking for...

Perrysburg, United States
Reviewed 4 April 2016

I was very pleased with the service of all members of the staff. The facility was everything that I expect in a first class hotel from the staff to the room and finally the complimentary breakfast. Truly a pleasant experience.

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Thank Edie R
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to share your feedback and kind words. Happy to hear you were able to take advantage of the complimentary breakfast. Hope you got the chance to try our waffle station. I hope you continue to choose to stay with us. Thanks again. Thea Melluzzo General Manager

Albany, New York
Reviewed 3 April 2016

Clean newer hotel. It's Boston so it's expensive but the rooms are good size. The closest subway stop is about 6 city blocks away which is not close. The walk is also not the greatest at night, didn't feel like a great area to walk through.

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Thank B8426DXamym
BryanWebb, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to review your recent stay at our Hampton Inn. We are happy to hear you were pleased with your accommodations. While we are located a few short blocks from the nearest underground MBTA Train Station, the area around our property is quite safe. We are adjacent to several bus lines, including the Silver Line,...

Fall River, Massachusetts
Reviewed 2 April 2016

I have always had very good results with Hampton Inn. For the value of the hotel with a full breakfast, it is almost always the best value. We only stood for one night, so I cannot comment on the housekeeping or any amenities besides the breakfast. I can say however that It is in a very busy area and difficult...

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Thank kelly c
Reviewed 2 April 2016

This hotel was great! The shuttle service was efficient and timely and the staff was excellent. Hampton Inns are always clean, comfortable and we had a great stay. The location is nice and the bed was wonderful

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Thank jwilk21
United States
Reviewed 2 April 2016

This hotel was just right for a 2-night weekend stay. The front-desk staff was friendly, efficient and helpful. The room was modern and spotless, which for me, is the most important thing. We had a quiet room on a high floor. You could still hear the sirens from the ambulances going to the hospital next door, but you will ALWAYS...

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Thank Stacey B

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room. ... more   less 

Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118-2605
Region: United States > Massachusetts > Boston
Price Range: ₹ 14,512 - ₹ 22,546 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Boston Crosstown Center 3*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hotel Style:
#4 Best Value Hotel in Boston
#35 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Boston Crosstown Center staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Boston Crosstown Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“use rooms on the entry side they were quieter.”
stclacmec, 21 Apr 2017 | Read review
“Recommend the 9th floor (gym/pool/view)”
oscarh947, 28 Jan 2017 | Read review
“None of the rooms are near the elevator which is a plus to me.”
phosford, 17 Oct 2016 | Read review
“Terrible, noisy A/C unit, poorly maintained rooms , loUD AND UNCOMFORTABLE”
zapatistas, 4 Oct 2016 | Read review
“The upper floors are probably quieter”
jawswon, 24 Sep 2016 | Read review
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