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Hampton Inn & Suites Boston Crosstown Center

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Traveller (83)
Room & Suite (129)
Pool & Beach (26)
Overview
Hotel website
811 Massachusetts Avenue, Boston, MA 02118-2605 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star accommodation
Additional information
Hotel website
Offers from Hampton Inn & Suites Boston Crosstown Center
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,360)
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1,284 results
Traveller rating
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431
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All reviews medical center mass ave shuttle service dana farber free shuttle complimentary breakfast nice hotel airport shuttle parking garage front desk staff the breakfast area light sleeper northeastern university staying at this hotel south station dunkin donuts street noise
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1 - 5 of 1,284 reviews
Reviewed 1 week ago via mobile

Poorly maintained hotel taking advantage of it's proximity to the hospital. It is substandard, yet they charge the price of a 4 or 5 star hotel. Not worth your time or money. Not sure how there are decent reviews of this place.More

Thank Omar Z
Response from Thea M, General Manager at Hampton Inn & Suites Boston Crosstown CenterResponded 1 week ago

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I apologize if any of our hotel seemed poorly maintained, as this is not something we usually hear. I would like to learn more about your stay and...More

Hotel's Favourite
Reviewed 15 June 2018

I went to Boston from out of state to be seen by a specialist at one of the medical centers in town. I searched for hotels near the facility and found that the Hampton Inn was close, gave a discount for people coming to town...More

4  Thank Amalaurie
Response from Thea M, General Manager at Hampton Inn & Suites Boston Crosstown CenterResponded 15 June 2018

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am so pleased to hear you enjoyed your accommodations and the level of service you received from our staff. Thank you again for your kind words. Thea...More

Reviewed 1 week ago via mobile

This hotel itself is ok but it is located in a dangerous location. Really. There are numerous drug dealers and buyers in the area. I walked two blocks to get a pizza and did not feel safe. The staff is helpful and they have ample...More

Thank steve v
Response from Thea M, General Manager at Hampton Inn & Suites Boston Crosstown CenterResponded 1 week ago

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear you enjoyed you our hotel, but I apologize if you felt unsafe traveling in the area. Our urban location adjacent to the hospital...More

Reviewed 2 weeks ago via mobile

If you want to be surrounded by zombies who are drug addicts then this is the place to be. What a horrible location for a nice hotel? This is not the safest place, it is so sad to see all of this going on outsideMore

Thank Heather S
Response from Thea M, General Manager at Hampton Inn & Suites Boston Crosstown CenterResponded 1 week ago

Thank you for taking the time to share your feedback about your recent stay at our Hampton Inn. Our urban location adjacent to the hospital is convenient for guests in town for appointments, and there are some great shops and restaurants within walking distance. I...More

Reviewed 2 weeks ago

Being loyal to the Hilton brand, we were excited to find this reasonably priced hotel. I was excited to try the "digi-key" selected my room and checked in with the app. Too bad the "digi-key" didn't work after going back and forth to the room....More

Thank RememberWhenAJ
Response from Thea M, General Manager at Hampton Inn & Suites Boston Crosstown CenterResponded 2 weeks ago

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I apologize for any miscommunication about shuttle service and if the driver came across as rude. Our urban location adjacent to the hospital is convenient for guests in...More

View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$ 114 - US$ 370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 114 - US$ 370 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Photos
Traveller (83)
Room & Suite (129)
Pool & Beach (26)
Dining (21)
Amenities (14)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
Cathy S
2 June 2018|
AnswerShow all 3 answers
Response from Jean H | Reviewed this property |
Have no idea. Try giving them a call. Didn't see one in the vicinity of the hotel while wandering around.
0
Votes
mutleyvigurs
22 May 2018|
AnswerShow all 2 answers
Response from DBG8474 | Reviewed this property |
Call the hotel front desk. They make scheduled runs frequently from the hotel to Logan airport and back.
1
Vote
Sineadstravels
23 March 2018|
AnswerShow all 2 answers
Response from Roving-Saint | Reviewed this property |
We thought the hotel was a great facility, but did not think that the neighborhood was the safest. I would not recommend walking in the surrounding area, especially at night. I think public or private transportation would be... More
2
Votes
Room Tips
"Choose a different Hampton Inn."
italy-nuts
11 Sep 2018
Read review
"ask for a room on the hospital side of the hotel...still loud but did not interfere with sleep."
Z9451DFmikeh
29 Aug 2018
Read review
"Upper floors will have less street noise"
billlL4128TE
27 Aug 2018
Read review
"Ask for a room on 9th floor. They are on pool level and pick up less noise from the ambulances going to the..."
johnsringoffire
3 Aug 2018
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