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Hampton Inn & Suites Boston Crosstown Center

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1,072 Reviews from our TripAdvisor Community

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Showing 1,019: English reviews
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killingly CT
Reviewed 4 days ago NEW

We had a great stay. The front desk actually suggested a different room when we got there that would work better for our family and was a little bit less per night. Staff was very friendly and accommodating.

Review collected in partnership with Hampton
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Helpful?
Thank dautra
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to share feedback about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations, and that you found our staff so helpful. We love to hear when our staff’s efforts are appreciated. I hope you enjoyed the rest of your time in the city. Thank you again...

nashville
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017

We stay at the Hampton Inn Crosstown, was very nice we got checked in quickly, and The Front Desk gave us a Snack and Soft Drink. We had a overall very Comfortable room a King Studio. The Bathroom was Great with a shower Bar and both Overhead and Hand held Shower Head. We F.D recommend several Resturants to us and...

Review collected in partnership with Hampton
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Thank andypandaNashville
About Hotel's Favourite Review
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am so pleased to hear that your enjoyed your accommodations and overall stay. I hope you enjoyed the rest of your time in the city. Thank you again for your feedback. Thea Melluzzo General Manager

Boston, Massachusetts
Reviewed 4 days ago NEW

250 dollar additional charge was on my credit card, I contact hotel to question the charge and was told smoking fee, smoking fee, and I don’t smoke. The fee was charged to my card without evidence and I did not receive a final bill reflecting the 250 charge for smoking so that I can dispute the charge…

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Helpful?
Thank c0me0npe0ple
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I apologize for any miscommunication about the charge and that you were not notified. I invite you to contact me directly so that we may discuss this further. Thank you for bringing this to my attention. I look forward to hearing from you....

New Sweden, Maine
Reviewed 6 days ago NEWvia mobile

I have been staying at the Hampton Inn at Crosstown Center on a regular basis since August of 2015. The hotel is clean, breakfast is served beginning at 6 am each morning and there are shuttles that run to either the airport or the various hospitals in the immediate area. After a prolonged stay in 2015 I return regularly for...

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Helpful?
Thank Janet M
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to share feedback about your experience while staying at our Hampton Inn over the years. I am pleased to hear how much you enjoyed your accommodations and found our staff so friendly and helpful. We were thrilled to open our new Cuban restaurant, Dona Habana, last year, and I’m glad to hear that you...

Brooklyn, United States
Reviewed 6 days ago NEW

Great hotel, can't wait to go back again. The hotel room was great, the staff was friendly. Breakfast was delicious and the location and view from the hotel was beautiful. I stayed hear for an event at the Boston Convention Center and the shuttle service was extremely helpful.

Review collected in partnership with Hampton
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Helpful?
Thank 261seann
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to share your feedback about your recent stay at our Hampton Inn. I am pleased to hear how much you enjoyed your accommodations, and that you found our staff so welcoming. I look forward to welcoming you back to our hotel for future trips to Boston. Thea Melluzzo General Manager

Chalfont, PA
Reviewed 6 days ago NEW

I've never been in a more friendly Hotel! They go above and beyond to make your stay as comfortable as ever. Nothing you ask for is ever too much trouble, they are superior!!! They make me feel at very welcomed, it's like a home-away-from-home!

Review collected in partnership with Hampton
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Helpful?
Thank Carol G
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear how much you enjoyed your experience, and that you found our staff so friendly and helpful. Thank you again for your kind words. I look forward to welcoming you back for future stays. Thea Melluzzo General Manager

Kailua, Hawaii
Reviewed 1 week ago

Hampton Inn & Suites Boston Crosstown Center nice hotel but near hospital so lots of siren noise. Chinese restaurant next door was great, also served Japanese sushi rolls, very good and half price on Saturday and Sunday's.

Review collected in partnership with Hampton
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Helpful?
Thank Rodman8
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations and your experience at ZC Boston. I apologize if any noise from the street disturbed your stay. Our urban location adjacent to the hospital is convenient for guests in town for appointments, and...

Nyc
Reviewed 1 week ago

Selected this location because of an event that was going on near by. Everything from transportation to pillows to any and every question was answered. And again I say thanks for the hospitality. We had a wonderful stay.

Review collected in partnership with Hampton
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Helpful?
Thank douglashM4161NN
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your experience and that our staff’s efforts had such a great impact on your stay. I look forward to welcoming you back for future stays. Thea Melluzzo General Manager

Richmond, Virginia
Reviewed 2 weeks ago

We really loved this hotel! It was well maintained with very professional, knowledgable and friendly staff. The rooms were very clean. Easy access to business meetings and airport. We also loved touring around the downtown district. Beautiful hotel in a beautiful city! Will definitely book here again!

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Helpful?
Thank justabeach2017
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to share your feedback about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations, and found our staff helpful and our location convenient. I hope you enjoyed the rest of your time in the city, and I look forward to welcoming you back for future stays....

Derby, United Kingdom
Reviewed 2 weeks ago

Not far from downtown and train station, I would stay there again. Transport was not tried fully but less than 10 bucks to train station. Very nice rooms and breakfast. Room fully equipped and very comfortable.

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Helpful?
1Thank Greatkahuna
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to share feedback about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations, and found our location convenient. I look forward to welcoming you back for future stays. Thank you again for your kind words. Thea Melluzzo General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room. ... more   less 

Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118-2605
Region: United States > Massachusetts > Boston
Price Range: ₹ 12,380 - ₹ 22,468 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Boston Crosstown Center 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hilton Hotels Direct, HotelsforEveryone, Hotels.com and Cheap Tickets so you can book your Hampton Inn & Suites Boston Crosstown Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hotel Style:
#4 Best Value Hotel in Boston
#35 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Boston Crosstown Center staff and other travellers.
24 questions
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Questions? Get answers from Hampton Inn & Suites Boston Crosstown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend the 9th floor (gym/pool/view)”
 of 5 bubbles oscarh947, 28 Jan 2017 | Read review
“None of the rooms are near the elevator which is a plus to me.”
 of 5 bubbles phosford, 17 Oct 2016 | Read review
“Terrible, noisy A/C unit, poorly maintained rooms , loUD AND UNCOMFORTABLE”
 of 5 bubbles zapatistas, 4 Oct 2016 | Read review
“The upper floors are probably quieter”
 of 5 bubbles jawswon, 24 Sep 2016 | Read review
“Book upper floor rooms that face the front of the hotel”
 of 5 bubbles theexpert, 23 Sep 2016 | Read review
5 of 5