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Kimpton Onyx Hotel

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#34 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Kimpton Onyx Hotel
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1,352 Reviews from our TripAdvisor Community

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Showing 1,247: English reviews
Wausau, Wisconsin
Reviewed 5 July 2013

The Onyx has the feeling of being very tiny and intimate. The few public spaces are dramatic and comfortable. I love the usual funky Kimpton touches like the checkerboard carpet, the delicious morning coffee and the cool, refreshing flavored water in the lobby. The beds were comfy and as an "InTouch" member, I had a lovely half bottle of wine...

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Helpful?
Thank Heidi G
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Glad you enjoyed yourself while you stayed with us, it makes me smile! I love that you loved the coffee and the water, you've got to stay hydrated right? Thanks for the great feedback! Joe Capalbo General Manager joe.capalbo@onyxhotel.com

New Jersey
Reviewed 5 July 2013

I visited the Onyx June 28-29 to celebrate my brother's birthday. A die-hard Red Sox fan and life-long New Jerseyan (seriously), we've visited Boston four times upon his request to catch a game and celebrate his birthday. Normally, we stay in Cambridge, but this time we wanted to try something different that was directly in the city. We decided on...

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Helpful?
4Thank Danielle P
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

A Sox fan in Jersey, who knew?? I am so happy you chose us for your brother's birthday weekend and I glad we played a small part in making it memorable. Thanks for the kind words and hope to see you again! Joe Capalbo General Manager joe.capalbo@onyxhotel.com

San Diego, California, United States
Reviewed 5 July 2013

Service here was super. Staff were friendly, competent and helpful. Our room was clean and quiet. Duvet was ever so comfy. Location is a bit away from the tourist areas, but we found that the hotel's proximity to the subway did not require us to take taxis. Great happy hour reception - the sangria spritzer after a long, hot day...

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Helpful?
2Thank AnnieS509
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Who doesn't love a little sangria after exploring Boston on a nice hot day? I know I do! Thanks for the great review! Joe Capalbo General Manager joe.capalbo@onyxhotel.com

Reviewed 5 July 2013

I was at the Onyx with a small group last weekend (June 27-30). They evidently forgot we had reserved the meeting room and there was a delay. But it was fine once they removed about 21 beds from the space. That is the reason for four stars but as an individual (and I see family in Boston often) I will...

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Helpful?
Thank Annie021
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

This explains why "Spot" is swimming around in our big fish tank with a sad look on her face. She must miss you! Thanks for the feedback and sorry about the hiccup with the meeting room, glad we resolved it quickly! We can't wait to see you in the fall, I know "Spot" will be excited to hear you are...

new york
Reviewed 1 July 2013

There's a lot to recommend the Onyx, but the hotel staff, in particular Jennifer at the front desk, were among the most helpful staff I've come across. There wasn't a curve-ball we threw (early arrival, hassle free in-out valet parking, luggage storage before and after check-in, and eating recommendations) that the hotel staff wasn't able to solve quickly and helpfully....

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Helpful?
1Thank voldenuit
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Curveball, fastball, screwball...we hit them all! Thanks for a great review and such positive feedback! Hope to see you again! Joe Capalbo General Manager joe.capalbo@onyxhotel.com

Los Angeles, California
Reviewed 1 July 2013

I stayed at this hotel as part of a group of 50 teachers, two to a room, for 5 nights, and I was very pleased with my stay. Comfortable, modern, clean and quiet with a very helpful staff. Near the TD Garden, a short walk to North End or Faneuil Hall, with subway lines in walking distance at the Garden...

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Helpful?
Thank misterfisher2006
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

We already miss you group, what a fun bunch! Thanks for the great feedback! Joe Capalbo General Manager joe.capalbo@onyxhotel.com

Annapolis, Maryland
Reviewed 30 June 2013

A last minute choice for us since our normal spots in Boston were sold out. Nice, clean and very convenient, this was a fairly good experience. Wonderful staff that was helpful and friendly. On the down side, it was pricey and the rooms were tiny. A nice spot for a romantic weekend because you are walking distance to the North...

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Helpful?
Thank askulk
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for choosing us on your last minute trip to Boston, I am glad we were able to accomodate you! Joe Capalbo General Manager

London, United Kingdom
Reviewed 27 June 2013

Stayed here on business. Nothing exceptional to report, although the service was very friendly and helpful. Rooms small, well equiped but somewhat garishly decorated to my taste. The location isn't bad, but it's not the best nor most interesting part of Boston - so you'll need to take quite a few taxis. We thought this was very expensive for what...

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Helpful?
Thank skippy-rates
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for pointing out the great service, I am happy you stayed with us. We are close to Faneuil Hall, the North End and Governement Center, but a short cab ride to everywhere else in the city. Thanks again! Joe Capalbo General Manager joe.capalbo@onyxhotel.com

Burton upon Trent, United Kingdom
Reviewed 26 June 2013

We had the pleasure of staying ini this boutique style hotel, the staff were very friendly and enthusiastic, and very welcoming on our arrival. Before we had even checked in we were offered suggestions of what to see during our short stay of 3days . Our rooms was small but very comfortable we would have liked to have been able...

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Helpful?
1Thank Michael W
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for making us your first stop in the USA, hopefully the rest of your trip is going well. We are THAT close to the Garden, for the golfers out there, it's a nice 3-wood to their door step. Thanks for the great feedback! Joe Capalbo General Manager joe.capalbo@onyxhotel.com

Baltimore
Reviewed 24 June 2013

This place is phenomenal, but I didn't stay here. At least not at this Boston Kimpton. So, what gives me the right to give this place 5 stars? Because they were beyond hospitable. My boyfriend and I traveled to Boston Memorial Day weekend to see Boston Calling. A friend put a group of us up in the Kimpton - Marlowe....

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Helpful?
Thank Karmen F
OnyxGM, General Manager at Kimpton Onyx Hotel, responded to this review

WOW, WOW, WOW! I am so happy reading this review. Thanks for taking the time to share your experience, hopefully next time the Onyx will be your home! Joe Capalbo General Manager joe.capalbo@onyxhotel.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Kimpton Onyx Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Region: United States > Massachusetts > Boston
Price Range: ₹ 14,862 - ₹ 30,837 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Onyx Hotel staff and other travellers.
11 questions
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Questions? Get answers from Kimpton Onyx Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgraded double beds aren't much of an upgrade”
 of 5 bubbles Jennnnabear, 15 Mar 2017 | Read review
“Full size beds should only be for one person”
 of 5 bubbles Lurgman, 23 Feb 2017 | Read review
“We were on a high floor and we loved the view, but I have no doubt all rooms are probably great.”
  • Great view, tons of sunshine coming in, fun and stylish decor.
 of 5 bubbles Newenglandcouple, 23 Feb 2017 | Read review
“My room was looking at Portland street, right by the elevator.. and it was just fine and quiet.”
 of 5 bubbles vladimirv612, 12 Feb 2017 | Read review
“Be sure to sign up for the points program and get a $10 card to raid the mini bar!”
 of 5 bubbles rherbert2, 9 Feb 2017 | Read review
5 of 5