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Kimpton Onyx Hotel

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#34 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Kimpton Onyx Hotel
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1,352 Reviews from our TripAdvisor Community

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Showing 1,247: English reviews
Steilacoom, Washington
Reviewed 28 October 2013

Great location near the Garden and north end. Staff very helpful. Only drawback is the restaurant/bar is very small. We would definitely stay here when we come back to boston to visit our son. We enjoyed being so close to the north end and all the great restaurants there.,

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Thank Grammy2m
Kansas City, Missouri
Reviewed 27 October 2013

Very clean and modern property, newly updated in unique Kimpton style. Cheerful and helpful staff. A "cobblestone's throw" from many Boston highlights including TD Garden is quite true. Great restaurants in the North End are easy walking distance. Boston airport is a short 10-15 minute cab ride. Rooms are smaller European style. Sign up for the free Kimpton rewards membership...

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Thank 4DMan
Reviewed 26 October 2013

Even though this was pretty far from BU where my son is, it was an easy ride on the T green line. Lots of perks if you belong to the Kimpton rewards program. Near the Garden arena. Love the clean rooms, decor, and attentive service.

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1Thank Shannon W
Michal P, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you for all the nice comments Shannon W! I completely agree that our location is perfect for anywhere you would want to go in the city, as well as the train station is very accessible near by. We love our Kimpton In Touch program, so I am glad that you are a member and were able to take advantage...

Vienna, Virginia
Reviewed 25 October 2013

Okay the rooms are small. I laughed when I saw the complementary yoga mat, 'cause I have no idea where that would spread out on the floor. Never mind. The bed is comfy, the room is spotless clean and it is very quiet on the inside room. I have made 5 small requests during my stay and each was cheerfully...

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2Thank annite57
Michal P, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you for the 5 stars and for recommending us. We are in fact a small boutique hotel, but I promise, our hearts are in the right place. We will definitely do whatever it takes to make each and every guest feel comfortable and at home! Best, Michal Penek

Richmond, Virginia
Reviewed 23 October 2013

Very comfortable beds and pillows, very helpful pleasant staff, conveniently located for the Northside and the Garden. North Station metro stop is just a few blocks away. The immediate neighborhood is not very pleasant, but Boston is pedestrian friendly and everything is close.

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Thank thorsteinveblen7
Michal P, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you for posting a review and glad you enjoyed the hotel. Sincerely, Michal Penek

NYC
Reviewed 20 October 2013

Again I have to preface by saving I am a picky business traveller whose is especially particular about hotels. That being say I was up visiting my daughter at BU and it was a VERY busy weekend in Boston; Head of the Charles, Sox game, BU v Wisconsin hockey. Most of the city was sold out so I anticipated crowds...

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2Thank v'nes
Michal P, General Manager at Kimpton Onyx Hotel, responded to this review

Thanks for that wonderful review v'nes! It is hard to get great ratings from our savvy road warriors, and feel lucky we hit all the items on your list. Hope you come back and stay with us soon! Best, Michal Penek

North England
Reviewed 14 October 2013

This is a reasonable hotel offering good value for money. The room was well-equipped and nicely furnished. It is within easy walking distance of much of Boston - it took us about 20 minutes to walk to Boston Common, and the restaurants of Hanover Street are easily walkable. The metro station is just around the corner. The only real issue...

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3Thank Bobotheviking
Michal P, General Manager at Kimpton Onyx Hotel, responded to this review

Hi Bobotheviking, Thank you for sharing your experience with us. I was happy to read that you enjoyed our location, I agree its a great place to be! I am so very sorry about the noise from the street. We don't typically receive complaints regarding outside noise, and yes, even though its out of our control - I wish there...

Toronto
Reviewed 9 October 2013

We stayed at the Onyx-Kimpton for 3 nights. On arrival, I was a little disappointed with the lobby because it was very small and somewhat dark. We were promptly greeted by the desk staff, however, and efficiently checked-in. Having read other reviews about the hotel, and knowing that we were very close to TD Gardens where a Bruins game was...

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1Thank sonata23
Michal P, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you for the great review sonata23! I am glad that our location and services were to your liking. I completely agree with you that our shower pressure is a disappointment. Because our guests have been telling us how much of an issue this is, we are currently in the process of replacing all our shower heads with new ones...

Reviewed 5 October 2013 via mobile

The Onyx is a hidden jewel within easy walking distance to many of Boston's favorite sites. The room was spacious and beautiful. I have never met more accommodating and helpful staff. Being pet friendly is an added plus.

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Thank Arlocks
Michal P, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you so much for the wonderful review Arlocks! We love being called a Hidden Jewel! Glad you had a great time with us and hope to see you amongst our guests soon. Best, Michal Penek

Colorado
Reviewed 28 September 2013

One night stay in Boston, needed a hotel close to airport. Usually stay at the Marlowe in Cambridge, but gave the Onyx a try. Staff were very friendly and helpful. Penthouse floor. Large room and bath. Overall a good experience.

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Thank cooncat123
Michal P, General Manager at Kimpton Onyx Hotel, responded to this review

Thank you for the nice review, I am glad you enjoyed your time with us! We are always in a friendly competition with our sister properties, so thank you for choosing to stay with us over the Marlowe and hope you choose to come back to us next time too! Best, Michal Penek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Kimpton Onyx Hotel, a luxury boutique hotel in historic downtown Boston, offers exceptional service in stylish surroundings. This gem of a hotel is situated on a charming side street within walking distance of the Boston TD Garden (Fleet Center), Bunker Hill, the Freedom Trail, Faneuil Hall and North Station. The notable neighborhood is harmoniously met with the old-world hospitality of this Kimpton Hotel. The mesmerizing Ruby Room lounge adds to the bejeweled ambiance. ... more   less 

Additional Information about Kimpton Onyx Hotel

Address: 155 Portland St, Boston, MA 02114-1702
Region: United States > Massachusetts > Boston
Price Range: ₹ 15,254 - ₹ 31,356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Onyx Hotel 4*
Number of rooms: 112
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Also Known As:
Onyx Hotel Kimpton
Hotel Style:
#10 Spa Hotel in Boston
#18 Green Hotel in Boston
#26 Luxury Hotel in Boston
#29 Business Hotel in Boston
#31 Romantic Hotel in Boston
#34 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Onyx Hotel staff and other travellers.
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Questions? Get answers from Kimpton Onyx Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgraded double beds aren't much of an upgrade”
 of 5 bubbles Jennnnabear, 15 Mar 2017 | Read review
“Full size beds should only be for one person”
 of 5 bubbles Lurgman, 23 Feb 2017 | Read review
“We were on a high floor and we loved the view, but I have no doubt all rooms are probably great.”
  • Great view, tons of sunshine coming in, fun and stylish decor.
 of 5 bubbles Newenglandcouple, 23 Feb 2017 | Read review
“My room was looking at Portland street, right by the elevator.. and it was just fine and quiet.”
 of 5 bubbles vladimirv612, 12 Feb 2017 | Read review
“Be sure to sign up for the points program and get a $10 card to raid the mini bar!”
 of 5 bubbles rherbert2, 9 Feb 2017 | Read review
5 of 5