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Canopy by Hilton Boston Downtown

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Traveller (247)
Room & Suite (51)
Dining (5)

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About

#18 of 95 hotels in Boston
Location
Cleanliness
Service
Value
Surrounded by markets, restaurants, and parks, our hotel is tucked between downtown and Boston's historic North End. Our Canopy Bikes are perfect for sightseeing, with several trails and famous historic sites within half a mile. We're also within walking distance of TD Garden, Government Center, Faneuil Hall, and the Freedom Trail.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid public parking nearby
Restaurant
Breakfast available
Walking tours
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Business
Languages Spoken
English, Spanish
Hotel links
Special Offer:Breakfast Included Offer
249Reviews6Q+A60Room tips
Traveller rating
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tiago5 wrote a review 12 Apr
Lisbon, Portugal786 contributions162 helpful votes
The location of Canopy by Hilton Boston Downtown is just paramount. The staff is super nice and very professional. The room was huge for a big city. The decoration is great remember the crazy art Deco period. The breakfast is good although the options are a little bit limited. The restaurant was a disappointed. Anyway I recommend you to stay because the rest is very very good.
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Date of stay: April 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laura K, Owner at Canopy by Hilton Boston Downtown
Responded 3 days ago
Thank you for sharing your feedback! We hope to see you again during your next visit to Boston.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jackelyn E wrote a review Aug 2022
2 contributions3 helpful votes
Hotel's Favourite
Excellent hotel with a great location! Grand and luxurious, the inside is clean and modern and smells amazing. The mixed metal and eclectic furnishings are stunning. We had a room on the 6th floor with excellent city and ocean views. Our bed and linens were also super comfortable and clean. Staff was top notch as well. Something to note, check in is at 4:00, so keep that in mind so your not disappointed and rude to the front desk staff. They also upgraded our room, which was great. The restaurant served breakfast and everything we had was excellent. We will be back just for the breakfast, it was that good. We loved being able to walk to Rose Kennedy Garden, the North End, and Faneuil Hall. It was so easy to jump on public transportation to get everywhere—really, such a great location!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Laura K, Other at Canopy by Hilton Boston Downtown
Responded 3 Sept 2022
Jackelyn, thanks for highlighting some of our great features. From the design, the neighborhood, and Rose - we totally agree, it's the perfect package!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jackiethetravelbug wrote a review 10 Apr
Leighton Buzzard, United Kingdom278 contributions76 helpful votes
Superb location great staff Definitely a perfect location for getting around Boston 3 mins from great food hall,shops,bars and stadium and a pleasant 10/15 min stroll to Boston common Check in was seamless and Hilton offer a price guarantee if you see a better deal on other sites. And if you do find a better deal Hilton will refund you a 25 % discount. I saved $600 Staff on front desk super friendly and helpful. Lauren especially went above and beyond helping me with dinner reservation etc, she recommended a great Italian for us one night and definitely one of the best I’ve ever had Bar is lovely with comfy chairs and friendly staff The only thing is being British it’s so hard to get a great cup of tea but the staff were very generous with providing boiling hot water in a thermal jug to make that perfect cup of tea and we were so grateful for their patience Rooms are nice and spacious with good linen and nice quality shampoos and soaps Housekeeping missed our room one day and on another day didn’t replenish basics like toilet rolls but a call to reception and easily sorted Location 5 stars Staff 5 stars Making me feel some loyalty to the Hilton Brand
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laura K, Owner at Canopy by Hilton Boston Downtown
Responded 3 days ago
Jacqui, our entire team strives to make sure every guest has everything they need for an incredible stay. Lauren is phenomenal, and will always go above and beyond for our guests!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joerg H wrote a review 9 Apr
Chattanooga, Tennessee9 contributions1 helpful vote
We had a great time at the Canopy. Hotel is fairly new (2021) and rooms are modern, clean and very functional. Super comfy mattresses, Besides that this Hotel is very conveniently located right next to a section of the Freedom Trail and a quick ride from the airport, room was very quiet. Staff obviously knows very well how customer service should be. From the reception to the staff in the restaurant everybody treated us nicely, courteous and with a positive attitude. We had breakfast and dinner at the restaurant and food was tasty and service was quick. Will be definitely back next time when visiting Boston
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Try to get a room that is facing the park in front on the upper floors
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laura K, Owner at Canopy by Hilton Boston Downtown
Responded 3 days ago
We are so happy you enjoyed your visit! Thank you for taking the time to share your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Believeland37 wrote a review Mar 2024
Rocky River, Ohio184 contributions56 helpful votes
+1
This is our third time staying at this hotel, so that should speak for itself. We are Hilton Diamond Members and stay at a lot of hotels, while this wouldn't qualify as "luxury", it is perfect for staying in the Boston area. The hotel is centrally located and close to the North End, Faneuil Hall, Boston Common, Charlestown, etc. We find this location to be so walkable and safe. While you can use their hotel valet, it is about $20 more and they park you in the same parking garage as you would self park. We have used both the valet and self park option and found the self parking to be better because you don't have to wait for the valet and they aren't there early in the morning if you need to leave before 6AM. Additionally, saving $20 when parking in the same garage is a nice benefit. When you check in they will give you a QR Code that you use to prepurchase your parking for the garage and you have in and out privileges. Super easy. It is also located right next to the hotel. We usually stay in the one bedroom balcony suite but have also stayed in a normal king room. The rooms are spacious, clean, and modern. Like I said, it's not a luxury end hotel and is more mid-range, but it is perfect for a city like Boston where you are likely not planning to spend a ton of time in the room. If you have ever stayed in a Canopy before, you know what to expect (fridge drawer, Nespresso, luggage storage in the living area, etc.). The rooms are clean, and during our stay, we noticed that they were repainting and touching up some areas. I tell everyone we know that is going to Boston to stay at this hotel. The staff are friendly, location is great, and rooms are perfect for what they are.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Ask for a room that isn't on the back of the hotel. It can get loud if the weekend market is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laura K, Owner at Canopy by Hilton Boston Downtown
Responded 3 weeks ago
We are so happy we have become your go-to hotel when visiting Boston. We look forward to your continued visits!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nancy L wrote a review Mar 2024
Orlando, Florida6320 contributions682 helpful votes
This one is just ok. Lamp and carpet has stains. Very low bed. No ironing board, just a steamer. In room expresso. Coffee at restaurant was $5 per cup. They want you to use a jug in the room for water. Jug was dirty - I would never use. Room was ok. Shower hard to regulate water temperature. Good location. Good restaurant. As a Diamond member was refused a late 12PM checkout.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laura K, Other at Canopy by Hilton Boston Downtown
Responded 4 weeks ago
Thank you for taking the time to share you feedback. I sincerely apologize about the water jar in your room - I can assure you all jars are cleaned and sanitized between each stay for our guests to use. As a Diamond guest, bottled water is available to you upon request if you prefer that. In addition, irons and iron boards are available upon request for any guests who prefer that over a handheld steamer. I am glad to know you enjoyed the location and Rose Town Kitchen & Bar. We hope you choose to stay with us again the next time you are in the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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lucienne wrote a review Mar 2024
West Sussex, United Kingdom37 contributions62 helpful votes
Hotel rooms have been redecorated so they are in good condition and clean. Room for 3 adults was spacious but what was missing is a second bed table. Only one in the middle so had to use the chair as my bed table. Also in my room the safe was not working so had to call reception twice before they send someone to fix it. Kettle not available in room. You have to call reception to get one. Would be easier for clients to have one already left in room. Bedroom door not soundproof. Was awake twice in two days after midnight by noisy customers. Hotel is situated in a very quiet area. 10 minutes walk to find places to eat and a bit of action. Food market 2 minutes from hotel on Fridays and Saturdays. Haymarket station 5 minutes walk from hotel so very practical.Reception kept our bags in a safe place after checkout at 11.am. Asked if I could stay a bit longer after 11am but it was declined. I paid extra for a view at the front. Worth every penny. The back rooms have a horrible view. I told reception it was my husband birthday the day after our arrival but they didn’t even send him a Happy Birthday note.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Laura K, Other at Canopy by Hilton Boston Downtown
Responded 4 weeks ago
Thank you for sharing your feedback! We pride ourselves on our high cleanliness standards, fun and stylish decor, and incredible location. We hope to see you again next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jari K wrote a review Mar 2024
Berlin, Germany164 contributions86 helpful votes
Canopy Hilton is very friendly hotel and it has excellent location right in the histric center of Boston. Rose restaurant has nice atmosphere and friendly staff. Good for breakfast and dinner, or just relaxing with the drink. Sightseeing is just minutes away including historic district, Freedom Trail, Quincy Hall and shopping
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Laura K, Other at Canopy by Hilton Boston Downtown
Responded 14 Mar 2024
We are so fortunate to be just steps away from so many historic sites. Happy to hear you enjoyed your visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kristof M wrote a review Mar 2024
Luxembourg City, Luxembourg128 contributions321 helpful votes
Stayed just for one night. Check-in/check-out was good, and overall staff were very friendly. Location is really good. Close to the airport, Amtrak station and town. The room was nice and decent size for Boston. Breakfast was quite expensive. Would stay again.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laura K, Other at Canopy by Hilton Boston Downtown
Responded 14 Mar 2024
Kristof, thank you for the feedback! We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CLEShawn wrote a review Mar 2024
Cleveland, Ohio256 contributions91 helpful votes
This is a great property. Hands down. The location is great, right across the street from The North End. The gym is fantastic. The rooms are clean and quiet. The rooms are highest end luxury, but are well appointed and I slept great. The breakfast and the hotel bar were also solid. I’ll be back.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Laura K, Other at Canopy by Hilton Boston Downtown
Responded 13 Mar 2024
Thank you for sharing your feedback, we look forward to seeing you again next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹24,757 - ₹43,493 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsBoston
NUMBER OF ROOMS
212
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CANOPY BY HILTON BOSTON DOWNTOWN - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Canopy by Hilton Boston Downtown
Which popular attractions are close to Canopy by Hilton Boston Downtown?
Nearby attractions include Hub Town Tours (0.09 km), Cocktails & Cannoli (0.09 km), and Cashunt Boston - Private Games (0.1 km).
What are some of the property amenities at Canopy by Hilton Boston Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Canopy by Hilton Boston Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Canopy by Hilton Boston Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Canopy by Hilton Boston Downtown?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to Canopy by Hilton Boston Downtown?
Conveniently located restaurants include Salumeria Italiana, Monica's Mercato & Salumeria, and Bova's Bakery.
Are there opportunities to exercise at Canopy by Hilton Boston Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Canopy by Hilton Boston Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Boston.
Are any cleaning services offered at Canopy by Hilton Boston Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Canopy by Hilton Boston Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Canopy by Hilton Boston Downtown offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.