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What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 13/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Kimpton Nine Zero Hotel
More questions?
Updated 13/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#46 of 100 in Boston
Location
Cleanliness
Service
Value
GreenLeaders Silver level
An award-winning luxury boutique Kimpton hotel in Downtown Boston overlooking Boston Common. Nearby attractions include Boston's North End, Beacon Hill, Back Bay and Newbury street shopping.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Coffee shop
Bicycles available
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Restaurant
Happy hour
Wine / champagne
Car hire
Taxi service
Conference facilities
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Romantic
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
248Restaurantswithin 0.5 km
92Attractionswithin 0.5 km
Contact
90 Tremont St, Boston, MA 02108
Getting there
Park StBoston T3 min
Downtown CrossingBoston T3 min
3391Reviews40Q+A100Room tips
Reviews
Traveller rating
- 2,171
- 844
- 218
- 87
- 71
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Popular mentions
I typically love Kimpton properties. They have an independent, boutique hotel feel despite being owned by the Holiday Inn superchain, IHG. The Nine Zero generally has that feel, but it's not really worth the steep price tag. The location is nearly perfect, right off Boston Commons in downtown. You can walk most everywhere. The design is pretty good, maybe a bit tired. Like its best days were 10 years ago. Dark wood, kinda moody lobby. Everything is well cared for but the place is showing its age with likely thousands of guests passing through annually. The rooms are fairly standard hotel rooms. A more eclectic design than your standard Holiday Inn, of course but not really any more comfortable. Not to say it was uncomfortable, it wasn't. It was just meh. Surprised to find there is no restaurant on-site so therefore no room service. Naturally you can do Doordash or something but that requires you to go pickup your food in the lobby. And everyone knows delivered food isn't nearly as good as freshly prepared. No parking options nearby really, so either you walk or valet for a crazy price. I felt for the $380 per night price tag. I should have a nice, memorable experience. This place didn't deliver. …
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Phil Gagne, Owner at Kimpton Nine Zero Hotel
Responded 1 week ago
Good morning, I am sorry that you did not enjoy your experience with us. I hope that we can connect to discuss your stay in more depth. My contact information is: phil.gagne@ninezerohotel.com. I look forward to hearing from you soon. Regards, Phil
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Hotel's Favourite
Our stay at the Nine Zero was a fantastic experience from start to end. Joe, Phil, Ashley, Christian, Sam and the rest of the staff are incredible. They exemplify superior customer service. I have stayed at a lot of IHG properties all over the globe and this staff is consistently the best. The room was clean, restful, inviting and pleasant. The views were amazing. My son slept on the roll up cot and found it to be very comfortable. The king bed was also very comfortable and roomy. I really enjoyed the pillow. The housekeeping staff kept the room in immaculate condition. They were very responsive to our needs. Overall, the Nine Zero felt very clean and safe. The location was wonderful. If you are like us and like to walk, you can get anywhere from there. We felt very safe walking at any hour. The Nine Zero is a terrific place to stay.…
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: A high floor room with views over Tremont looking out at the park. As a traveler, always be kind...
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2 Helpful votes
Helpful
Response from Joe Capalbo, General Manager at Kimpton Nine Zero Hotel
Responded 13 Jul 2021
Thanks for the great feedback, glad you, your son and your dad enjoyed your stay! Joe Capalbo, Regional Director of Operations, joe.capalbo@kimptonhotels.com
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Horrible hotel. Stayed in a suite Paid $700 per night. Room had bad smell. Heating didn’t work. Staff unfriendly Suite was dark. Hardly any sunlight. For the money they charge … it’s a top off. Seems management and employees don’t care. Will never stay there again.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Don’t stay there
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Helpful
Response from Phil Gagne, Owner at Kimpton Nine Zero Hotel
Responded 1 week ago
Greetings, I want to apologize for the issues that you faced. Please reach out to me directly to discuss further. phil.gagne@ninezerohotel.com. Thank you, Phil
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This hotel is fun a needed break from your typical corporate cubicle hotel. Clean and funky rooms with yoga mats and Eames chairs make them stand out. But the best part is the staff. I forgot something and Mitchell rushed to ship it to me before I caught my flight. Truly great.
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from Joe Capalbo, General Manager at Kimpton Nine Zero Hotel
Responded 4 weeks ago
Thanks so much for the kind words, I truly appreciate it! Joe Capalbo, Regional Director of Operations
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We stayed here over the Boston Marathon weekend and it was great! The location is close to public transit which made getting around the city very easy as well as the beautiful Boston Commons. After we had returned home, we realized a valuable was left in the room. The Kimpton staff were able to locate it and we’re very helpful in shipping it back to us. The free coffee and tea was a great treat in the lobby. We’ll be back!
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Date of stay: April 2022
Rooms
Service
Sleep Quality
Helpful
Response from Joe Capalbo, General Manager at Kimpton Nine Zero Hotel
Responded 4 weeks ago
Thanks so much for sharing you experience, I'm glad you enjoyed the hotel!
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PRICE RANGE
$371 - $569 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
9 zero hotel - a kimpton hotel, nine zero hotel kimpton
FORMERLY KNOWN AS
Nine Zero Hotel - a Kimpton Hotel
LOCATION
United StatesMassachusettsBostonDowntown
NUMBER OF ROOMS
190
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Claim Your Listing Frequently Asked Questions about Kimpton Nine Zero Hotel
Which popular attractions are close to Kimpton Nine Zero Hotel?
Nearby attractions include Freedom Trail (0.3 km), Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.07 km), and Escape The Room Boston (0.3 km).
What are some of the property amenities at Kimpton Nine Zero Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and room service.
Which room amenities are available at Kimpton Nine Zero Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
Is parking available at Kimpton Nine Zero Hotel?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Kimpton Nine Zero Hotel?
Conveniently located restaurants include Sam LaGrassa's, Cafe Bonjour, and Thinking Cup.
Are there opportunities to exercise at Kimpton Nine Zero Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Kimpton Nine Zero Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Boston.
Are any cleaning services offered at Kimpton Nine Zero Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Nine Zero Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Nine Zero Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Kimpton Nine Zero Hotel?
The staff speaks multiple languages, including English and Spanish.