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Best Western Plus Boston Hotel

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Traveller (121)
Room & Suite (263)
Dining (6)
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Overview
  • Excellent24%
  • Very good41%
  • Average18%
  • Poor10%
  • Terrible7%
Travellers talk about
“shuttle service”(103 reviews)
“free shuttle”(73 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Boston Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Boston Hotel
Special Offer: BOOK DIRECT & SAVE
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,428)
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1,227 results
Traveller rating
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1 - 5 of 1,227 reviews
Reviewed yesterday

Although the suite was great, the staff wonderful, and the breakfast plentiful.... the surrounding area was the flaw. If you need to be near the hospital, than its excellent. BUT, the constant ambulance sirens and police cars all night was difficult to sleep. Surrounding areas...More

Thank Maryjo B
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded today

Dear Maryjo, We welcome and appreciate all guest feedback, and thank you for taking the time to share your constructive comments. We are glad to know that you enjoyed our excellent facilities and found our staff to be friendly and helpful. However, we are sorry...More

Hotel's Favourite
Reviewed 17 April 2018

This hotel itself is classy from the receptionist through the beautiful appointed rooms. The room was clean and quiet and the beds were very comfortable. We had a mini fridge,a couch in the room and it was spacious. Outside the hotel entrance is a little...More

1  Thank kytraveler_13
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 4 weeks ago

We're very happy that we had the chance to serve you and appreciate your thorough review. We put a lot of energy into delivering a great experience for all of our guests and love to be acknowledged for our hard work. It's great to hear...More

Reviewed 3 days ago

The hotel and staff we're wonderdul but there is now a homeless camp and methadone clinic next door! Very scary. Also a gal was pooping in the parking lot upon our arrival. We we're warned by another guest to watch for needles.More

Review collected in partnership with Best Western
2  Thank tom2sandi
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded today

Thank you for being our guest and sharing your experience. It's great to know that you were pleased with our lovely hotel and wonderful staff, who by the way, is always on hand to assist with any issue that may arise. However, we regret to...More

Reviewed 1 week ago via mobile

Let's start by the bad. The noise at night was terrible. There was construction in front of our room all night long. We had trouble sleeping for the two nights we stayed there. At least the rooms are renovated and are just fine. The service...More

Thank Jean-Philippe B
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 6 days ago

Dear Jean-Philippe, We're happy to hear that you enjoyed your accommodations and that you found our service met your expectations. We are disappointed that the gym and breakfast did not meet your personal preferences but do appreciate your feedback as we're always looking to improve...More

Reviewed 1 week ago

Nice to have a shuttle to take us to the train but it was very discouraging to not have a ride back from the T at night. Stops way too early and walking from Andrews Station was not only tiring but could be unsafe.More

Thank Hackettb729
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 6 days ago

Thank you for sharing your thoughts. We are sorry that our shuttle was not useful for you in every situation. Many guests find our shuttle hours until 10 PM to be perfect for their needs but we will share your feedback with our team. We...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 171 - US$ 369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 171 - US$ 369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (121)
Room & Suite (263)
Dining (6)
Amenities (35)
Questions & Answers
Ask a question
gaylordbrown
4 October 2017|
AnswerShow all 2 answers
Response from Bens935 | Reviewed this property |
The hotel has a shuttle van. Call them to utilize it
0
Votes
Donald Morse 3
5 February 2017|
AnswerShow all 4 answers
Response from gowinl | Reviewed this property |
There were a couple of free parking spots behind the hotel, but the shuttle bus only takes you to two different stations. You have to pay to take the train from Andrews Station to Logan Airport. We asked the front desk and... More
1
Vote
katherinee14
30 January 2017|
AnswerShow all 3 answers
Response from Sal T | Property representative |
Hello, The sofa do open up into a bed. Thank you, Sal Teixeira
0
Votes
Room Tips
"Its a round building so the noise is everywhere, no way to avoid the traffic and hospital traffic"
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"Room was very nice, didn’t have a hair dryer. I did leave a $5 tip for HK"
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"Not Ground floor - too loud."
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"not possible"
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