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Best Western Plus Boston Hotel

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Traveller (121)
Room & Suite (263)
Dining (6)
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Overview
  • Excellent24%
  • Very good41%
  • Average18%
  • Poor10%
  • Terrible7%
Travellers talk about
“shuttle service”(104 reviews)
“free shuttle”(73 reviews)
“waffle maker”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Boston Hotel
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Plus Boston Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (1,437)
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1,236 results
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133
104
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335
450
214
133
104
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All reviewsshuttle servicefree shuttlewaffle makermedical centerthe breakfast areabreakfast stafffree breakfastmass avefront desk staffhotel shuttlelight sleeperliving roomsitting areayogurtt stationpublic transportationfenway park
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1 - 5 of 1,236 reviews
Reviewed 3 days ago

This is really a tale of two rating criteria: room quality and setting. The rooms here are very nice; I had a suite with all the amenities, clean and functional. Breakfast is good, the fitness center is small but useful and the service is way...More

Thank waldentenn
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 2 days ago

Dear Walden, We appreciate your feedback and the opportunity to address your concerns. It's great to hear that our clean, spacious rooms and excellent breakfast selection impressed you. Our wonderful staff will also be glad to know you valued your interactions with them. However, we're...More

Hotel's Favourite
Reviewed 10 May 2018

The hotel is conveniently located near 2 train stations. There is a shuttle to take you to the stations but the time can be a little better. However, they are very accommodating. the rooms are all suites- clean. The breakfast is very satisfactory- with a...More

1  Thank Anna R
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 11 May 2018

Dear Anna, Your review brightens our day! Thank you so much for detailing many of the positive aspects of a visit to Best Western Plus Boston Hotel. We are so happy that our clean, cozy rooms and delicious breakfast stood out! It is also wonderful...More

Reviewed 1 week ago

I would have put a zero out of five, but that was not possible. I was put in a frightening and potentially dangerous situation, and have only met with rudeness and dismissal from the staff of both this hotel and corporate Best Western since then....More

1  Thank saraharto
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 1 week ago

Dear Sarah, We are deeply sorry for your experience during your recent stay, and we apologize for your unreturned calls. We will look into the matter and will be in touch shortly. Thank you.

Reviewed 2 weeks ago via mobile

Very nice, but terrible neighborhood. City is beautiful, worth visiting Boston. A lot historical places to visit and many restaurants to pick from. I would definitely come back.but like any city, be aware of your surroundings.More

Thank Jackie L
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 1 week ago

Dear Jackie, Thank you for staying with us and taking the time to share your experience. While we're glad your overall visit was pleasant and that you enjoyed exploring the city, we're sorry for any concerns about the area. For everyone's safety, we have security...More

Reviewed 2 weeks ago

A great, historical hotel, close to a big hospital, centrally located but not in the tourist area. Very clean inside, good staff, clean, large, luxurious rooms but just outside the door... Yikes! especially after dark. We took Uber everywhere but stayed in lobby until they...More

Thank Robyne B
Response from FrontDesk_GM, General Manager at Best Western Plus Boston HotelResponded 2 weeks ago

Dear Robyne, Thanks for the feedback on your recent stay. We're sorry to hear that you didn't find the area to your preference, we do have security on property overnight as well as cameras in the lobby and entranceway. We're pleased that our central location...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 158 - US$ 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 158 - US$ 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#55 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (121)
Room & Suite (263)
Dining (6)
Amenities (35)
Questions & Answers
Ask a question
gaylordbrown
4 October 2017|
AnswerShow all 2 answers
Response from Bens935 | Reviewed this property |
The hotel has a shuttle van. Call them to utilize it
0
Votes
Donald Morse 3
5 February 2017|
AnswerShow all 4 answers
Response from gowinl | Reviewed this property |
There were a couple of free parking spots behind the hotel, but the shuttle bus only takes you to two different stations. You have to pay to take the train from Andrews Station to Logan Airport. We asked the front desk and... More
1
Vote
katherinee14
30 January 2017|
AnswerShow all 3 answers
Response from Sal T | Property representative |
Hello, The sofa do open up into a bed. Thank you, Sal Teixeira
0
Votes
Room Tips
"If you have to stay here ask for a back room, it has to be more quiet than the front."
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"Its a round building so the noise is everywhere, no way to avoid the traffic and hospital traffic"
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"Room was very nice, didn’t have a hair dryer. I did leave a $5 tip for HK"
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"Not Ground floor - too loud."
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