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Best Western Plus Boston Hotel

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1,089 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Nashville, United States
Reviewed yesterday NEW

This hotel was very clean and the staff was so friendly. We had zero problems during our stay. I picked this hotel based on the price/location (military rate + tax was less than 100) and I will stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank kaitlinh636
Marlborough, Massachusetts
Reviewed 2 days ago NEW

Don't be fooled by the outside, it may look dingy and weird but read the history of the building and then you will appreciate it's value . Beautiful inside and the rooms are very nice.This hotel will not disappoint you. Much better value than a most of the other higher price hotels in the area.

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Helpful?
Thank peterlaporte61
Auckland, New Zealand
Reviewed 3 days ago NEW

The hotel itself is great. Lovely rooms, with separate seating area. Both rooms and bathroom were immaculate, as was the rest of the hotel. really friendly and helpful staff, particularly the ladies in the breakfast room, the shuttle drivers, and the security guys in the lobby. We had hired a car, and the hotel has guest parking, which was why...

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Helpful?
1Thank Tresdiena
Tel Aviv
Reviewed 3 days ago NEW

breakfast was very good. the beds were very comfortable. since you have a mini suite the TV is where the bed is which is not always comfortable to watch . it would have been better to have the TV in the other area where you can sit on chairs or a couch and watch. room was nice had micro wave...

Review collected in partnership with Best Western
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Helpful?
Thank mdela
East Brunswick, New Jersey
Reviewed 1 week ago NEW

Looks a bit dingy from the outside and the area isn't too nice to stay in, but inside this hotel is very clean and very nice- seems to have been renovated. The free parking was a nice bonus, and the parking area was safe. The breakfast in the morning was very nice too, but the gym is only 4 machines...

Review collected in partnership with Best Western
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Helpful?
Thank Salena M
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Guest, Thank you for your feedback. I am glad you enjoyed your stay at our property. Your feedback is important to us and will be used to make changes to improve our service. I hope you will return and stay with us again in the future. Sal Teixeira Operations Manager

Boston, Massachusetts
Reviewed 1 week ago

The room was different because the hotel is round. It was very quite. The housekeeping staff was very sensitive to the do not disturb sign left on the door. The front desk employees were very helpful and pleasant.

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Helpful?
Thank cbrang8425
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Thank you for taking the time to write this review. I am very glad you had a wonderful stay and we were able to meet your expectations. I hope you will return and continue to stay with us in the future. Sal Teixeira Operations Manager

Lake Macquarie
Reviewed 2 weeks ago

An interesting spot as the building is completely round. The hotel is in the medical area. The hotel offers complimentary shuttle to one of 2 train stations and it is easy to get around from there. We walked from them to the cbd of boston in under 15min. Our hotel room was clean and had an area for the 2...

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Helpful?
Thank Boakma
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Guest, Thank you for taking the opportunity to write this review. I am glad to hear that you had a great experience while staying at our property. Our staff are always prepared to to provide exceptional service to our guest. I thank you for choosing to stay with us and look forward to your return in the future. Thank...

Woodstock, Canada
Reviewed 2 weeks ago

Took the kids to Boston for 2 days, mainly to see a Celtic Game. Had a lot of fun seeing the city lite up for Christmas and the aquarium. My daughter took over 300 pictures... Would do it again and the Best Western was very convenient location to do it all. Not down town but the free shuttle to the...

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Helpful?
Thank FinlayBeaton
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this review. I am happy you and the kids had an amazing experience in Boston and we were able to meet your expectation. Thank you for choosing to stay at our hotel and look forward to your return in the future. Thank you, Sal Teixeira Operations Manager

Miami, Florida
Reviewed 2 weeks ago

We arrived late on Christmas day and the staff at the desk Priscilla and Michelle where angels. Our reservation from Expedia was never received and they took care of me and my family quickly and professionally. They made a stressful situation go very smooth. The rooms all have been updated and the beds are out of this WORLD. We all...

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Helpful?
Thank johnconcepcion
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this write this review. Our staff are amazing and will go the extra mile to WOW our guest. I am happy that they did that for you and was able to meet your expectations. I hope you will return and stay with us again. Thank you, Sal Teixeira Operations Manager

Waterford, New York
Reviewed 2 weeks ago

Upon arrival at 5 p.m are room wasn't ready. Sat in the lobby for 20 minutes waiting then didn't get the room I reserved. The room was filthy and was missing blinds that seperate the rooms. Overall experience was terrible and I wouldn't recommend this hotel to anyone.

Review collected in partnership with Best Western
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Helpful?
Thank U1488XBroberth
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Guest, On behalf of our entire team I would like to apologize for not meeting your expectation during you stay. Your feedback is very important to us and allows us to make changes and improvements to better our service. I hope you will return and stay with us again in the future. Thank you, Sal Teixeira Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Best Western Plus Boston Hotel

Address: 891 Massachusetts Avenue, Boston, MA 02118
Region: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Price Range: ₹ 6,604 - ₹ 18,791 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Boston Hotel 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Plus Roundhouse Hotel Boston
Best Western Roundhouse Hotel
Best Western Boston
Boston Best Western
Hotel Style:
#55 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Boston Hotel staff and other travellers.
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Martinsburg, West Virginia, USA
Narragansett, Rhode Island

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Questions? Get answers from Best Western Plus Boston Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher the better”
 of 5 bubbles peterlaporte61, 18 Jan 2017 | Read review
“Good cafe across the road”
 of 5 bubbles Boakma, 5 Jan 2017 | Read review
“Stay on a higher floor to reduce road noise and get a pretty good view”
 of 5 bubbles FinlayBeaton, 4 Jan 2017 | Read review
“Suites are very spacious”
 of 5 bubbles johnconcepcion, 2 Jan 2017 | Read review
“I'd ask to stay on the window side away from Mass Ave, it would be quieter.”
 of 5 bubbles NFL1, 23 Dec 2016 | Read review
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