250 Franklin St, Boston, MA 02110-2807
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$483
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$450
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#33 of 180 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
The Langham, Boston re-imagines service and tradition as a new American classic hotel following a multimillion dollar renovation. Once the Federal Reserve Bank of Boston, this iconic landmark is a combination of American warmth and comfort. With 312 guestrooms and suites, two new dining destinations, The Langham Club and transformed meeting space, The Langham is a glamorous place to celebrate, just steps away from Boston's best sites and attractions.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Conference facilities
Banquet room
Wifi
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Meeting rooms
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Quiet
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
278Restaurantswithin 0.5 km
97Attractionswithin 0.5 km
250 Franklin St, Boston, MA 02110-2807
E-mail hotel
Getting there
StateBoston T5 min
Downtown CrossingBoston T6 min
Nearby restaurants
Sam LaGrassa's
1,591 reviews6 minAmerican
James Hook & Co.
1,766 reviews5 minAmerican
Bostonia Public House
1,370 reviews4 minWine Bar
Boston Chowda
486 reviews6 minAmerican
See all nearby restaurantsNearby attractions
Boston Crawling
923 reviews6 minBar, Club & Pub Tours
Miracles & Other Deceptions: The Close Up Magic of Paul Gertner
262 reviews6 minComedy Clubs
Cashunt Boston - Private Games
472 reviews7 minScavenger Hunts
Boston Harbor Islands State Park
574 reviews6 minState Parks
See all nearby attractions284Reviews3Q+A25Room tips
Reviews
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Wow - possibly the best hotel we have ever stayed in! This hotel is sensational. It was apparently an old bank and had a serious renovation a few years ago. They have done such an amazing job in preserving history and enhancing the hotel experience. The rooms are incredible and have such a feeling of space because of the high ceilings. The breakfast in Grana is not to be missed. Awesome food and service. Staff were exceptional and very helpful. A special thanks to Maive and Sean at concierge desk as nothing was too much trouble for them and they really made us feel at home. The hotel was spectacularly decorated for Christmas and very photo worthy. There is nothing we can criticize and it was an accommodation highlight in our 6 week USA roadtrip. We LOVED Boston.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: No criticism at all
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Top to bottom excellent. Good location downtown. Easy access to airport, north end, seaport, common, faniel hall etc Service (highlight of our trip), room (the espresso machine is awesome), food (restaurant and in-room), bar (the best-craft cocktails!), restaurant. Everything!
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Review collected in partnership with this hotel
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 9 Oct 2023
Dear DJ_Mirth, It truly warms our hearts to read such glowing feedback about your experience at our hotel. We are thrilled to know that our location served as a convenient base for your explorations in the city and that various aspects of our services added value to your stay. Your kind words about our attentive service, comfortable rooms, culinary delights, and our craft cocktails at the bar reaffirm our commitment to deliver world-class hospitality. It's always a pleasure to know that the little details, like the espresso machine in the room, didn't go unnoticed and added a touch of luxury to your visit. We aim to create memorable moments for our guests, and it's reviews like yours that motivate us to elevate our standards continually. We genuinely hope that we will have the pleasure of welcoming you back soon for another exquisite experience. Warmest regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Thank you so much for this unforgettable stay. We adore our room who was extremely comfy , cozy and well decorated ! It was just so perfect. The staff and service is top tier, you can request special pillows which was very much appreciated ! The pool and sauna area is pretty and felt super relaxing. Thank you to Jocelyn for accommodating us with a late check out and to Taylor at the front desk who was very friendly and who helped us with the luggage.
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Date of stay: December 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 3 days ago
Dear Esteemed Guest, Thank you for taking the time to share such an enthusiastic review of your recent stay at our hotel. We are truly heartened to hear that your experience was unforgettable, marked by the exceptional comfort, coziness, and elegant décor of your room. It is our greatest joy to create an atmosphere that not only meets but surpasses expectations, and knowing that we achieved this for you is incredibly gratifying. We are also thrilled to hear about your appreciation for our top-tier staff and service, especially the personalized touches like the special pillow request and the serene relaxation offered by our pool and sauna area. Special thanks to Joselyn for facilitating a smooth late checkout and to Taylor for her friendly and helpful demeanor at the front desk. Your kind words will be passed on to them, as it's feedback like yours that inspires us. We eagerly anticipate your next visit, where we promise to provide another uniquely exceptional experience, filled with the warmth and attention to detail that made your stay so special. Warm regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve stayed at most of the other 5 star hotels in Boston and this is the best. Location is perfect. Rooms are luxurious and recently renovated. Hotel was decorated beautifully for the holidays—highly recommend traveling here during the holidays.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 3 days ago
Dear sarahbarr902, Thank you for choosing our hotel and for your gracious review, declaring us the best in Boston. We are immensely proud to hear that among the various 5-star hotels you've experienced in the city, our hotel stands out for you. Your appreciation of our perfect location, luxurious and recently renovated rooms, and the beautiful holiday decorations is deeply valued. It's wonderful to know that these aspects of our hotel contributed to your exceptional experience. We are thrilled by your recommendation, especially for holiday stays, and look forward to welcoming you back again, continuing to offer the unparalleled service and exquisite ambiance that you so fondly recall. Warm regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a less than perfect experience at The Langham Boston. It is a beautiful facility and known for amazing service. Unfortunately they fell short of delivering during this visit. I have stayed prior and the experience was top notch, but the quality of service has certainly fallen.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel was perfect. Beautifully decorated for the holidays. Everyone who works there is wonderful. We loved the club lounge. In room dining was amazing. Great gluten free options. Loved all the thoughtful touches by housekeeping
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 1 week ago
Dear dmf208, Thank you for sharing such a glowing review of your great trip and stay at our hotel. We are delighted to hear that you found the hotel perfect and beautifully decorated for the holidays. Our team works diligently to create a festive and welcoming atmosphere, and your appreciation is deeply valued. It’s heartening to know that the service provided by our wonderful staff, the experience in the club lounge, and the in-room dining, especially the gluten-free options, met your expectations and added to the enjoyment of your visit. Your acknowledgment of the thoughtful touches by our housekeeping team is especially gratifying, as we strive to provide attention to detail in every aspect of our service. We are thrilled that these small gestures made a significant impact on your stay. We look forward to welcoming you back, ensuring that your next visit is filled with the same warmth, exceptional service, and delightful experiences that you so fondly remembered. Warm regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not a 5 star experience. The good: Nice room decor, size, clean, comfortable. Friendly staff on the front desk. Good location. Service was quick. Great cocktails. Diptyque toiletries. The bad: Room service food was bland on flavour, tepid temperature, and portion sizes were too small for what we paid (and we’re European!). My brother actually went hungry despite paying $40 for a spaghetti bolognese. Meanwhile the minibar was completely empty, and there was no complimentary fruit or snacks, just water. They charged a room service delivery fee PLUS 18.5% service, which is just outrageous. On demand films are $20+tax despite being available on our own streaming platforms. Chromecast mentioned but not available. And to top it off, we asked concierge to book us a taxi to the airport and they sounded confused and said “uh, I guess I can book you an Uber?” Baffling. No little touches that make it feel special to be here or luxurious. Real 5 star goes the extra mile on care and consideration as part of the experience. The Langham Boston struggled to deliver even the bare minimum. This experience felt more like a nicely appointed but basic hotel. Would not return. Everything seems designed to exploit people willing to spend extra money for a nice experience, as if we wouldn’t notice or care the extra costs. Trust me, we notice.…
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: No snacks or drinks in the room. Bring your own food. Beware room service delivery charge PLUS...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I had an amazing, restful, and lovely stay. The staff were pleasant and welcoming. The food (in-room dining, Grana, and Fed) were exquisite! I’m already craving the pumpkin bread French toast again! And the paddington decor! Ugh! Too adorable
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Review collected in partnership with this hotel
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 1 week ago
Dear Moni, Thank you for taking the time to share such a delightful review of your recent stay with us. We are overjoyed to hear that your visit was amazing, restful, and lovely. Knowing that our staff's pleasant and welcoming demeanor contributed to your wonderful experience fills us with pride. It's also heartening to hear that you thoroughly enjoyed the dining experiences at Grana and The Fed, as well as our in-room dining service. Your craving for the pumpkin bread French toast is a wonderful testament to our culinary team's passion for creating exquisite and memorable dishes. We are equally thrilled that you found the Paddington decor adorable – it’s all part of our effort to create a unique and charming atmosphere for our guests. Your anticipation of returning for another visit is the highest compliment for us, and we eagerly look forward to welcoming you back. Rest assured, we will be ready to provide another exceptional experience, complete with delightful food and charming ambiance. Warm regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We wanted to heat up leftovers at 12:30am, as one does. We asked the front desk and their solution was to hand deliver a microwave to our room. There was zero judgment during this process 12/10 recommend this hotel. Great service. Great amenities.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 2 weeks ago
Dear Christine, Thank you for sharing such a glowing and delightful review of your experience with us. We are truly heartened to hear about the satisfaction you felt with our service, especially the instance of hand-delivering a microwave to your room at 12:30 am. Our team is committed to going above and beyond, ensuring that every request, no matter the hour, is met with a solution-oriented and non-judgmental approach. Your recommendation of our hotel with a rating of 12/10 is an honor that fills us with immense pride. It is our utmost goal to provide service and amenities that not only meet but exceed the expectations of our guests, creating experiences that are memorable for all the right reasons. We are delighted that our efforts contributed positively to your stay, and we look forward to the opportunity to welcome you back. Rest assured, we will continue to deliver the great service and amenities that you so kindly appreciated. Warm regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Outside of the rude manager in the Langham club, the hotel was lovely. I just can’t get past how rude he was to my wife and the assistant managers lack of empathy or understanding of the incident. The hotel needs better staff and it could be great.
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Review collected in partnership with this hotel
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Michele Grosso, General Manager at The Langham, Boston
Responded 2 weeks ago
Dear dgraber2023, Thank you sharing the details from your stay, which provides us opportunities for improvement. To say I was disappointed to read your comments regarding our staff approach to the incident would be an understatement. It is disheartening to know that we failed to provide you with the high-level services we consistently strive for at The Langham, Boston. Please know that your comments have been shared with the management team to ensure consistency in service. Again, receive our most sincere apologies, and I do hope you will return to experience our usual high level of luxury service and create far more pleasant memories. Regards, Michele Grosso Managing Director The Langham, Boston
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$361 - $519 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the langham, boston hotel boston, langham hotel boston
LOCATION
United StatesMassachusettsBostonFinancial District / Downtown
NUMBER OF ROOMS
312
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Frequently Asked Questions about The Langham, Boston
Which popular attractions are close to The Langham, Boston?
Nearby attractions include Miracles & Other Deceptions: The Close Up Magic of Paul Gertner (0.5 km), Boston Crawling (0.4 km), and Boston Harbor Islands State Park (0.5 km).
What are some of the property amenities at The Langham, Boston?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Langham, Boston?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Langham, Boston?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Langham, Boston?
Yes, a parking garage, street parking, and valet parking are available to guests.
What are some restaurants close to The Langham, Boston?
Conveniently located restaurants include Sam LaGrassa's, James Hook & Co., and Bostonia Public House.
Are there opportunities to exercise at The Langham, Boston?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Langham, Boston located near the city centre?
Yes, it is 0.3 km away from the centre of Boston.
Are any cleaning services offered at The Langham, Boston?
Yes, dry cleaning and laundry service are offered to guests.
Does The Langham, Boston offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Langham, Boston?
Many travellers enjoy visiting The Printing Office of Edes & Gill (1.1 km), Old North Church & Historic Site (1.1 km), and Granary Burying Ground (0.6 km).