We had 2 rooms one for me and husband the other for my Mom and Dad. Both were very clean and confortabule. We travel with our Pugs and they loved the hotel. There is park close by and we could easly walk to many places in downtown. The T stop is steps away.
Langham Boston front desk, concierge and private dining staff were caring and prompt with service. Staff brought water and microwave promptly to room. Kim, a concierge, provided typed walking directions to St. Anthony Shrine church for Mass. Staff provided gifts of selfie stick, stuffed whale and Boston book for kids and Maria and Kyong from private dining provided excellent complimentary breakfasts since we were first in-room dining order for renovated property. Hope to return when pool and gym reopen.
Only had the pleasure of a one-night stay at this luxuriously renovated hotel, but during our short stay we had the opportunity to experience true hospitality from the moment of checking through our dining experience as well as visit to the club lounge.... and the food was amazing.
I wish Trip Advisor would give more flexibility in their rating system. If that were the case we would give The Langham 4.5 stars. We enjoyed our recent stay very much. Really liked the hotel decor and location. Our room overlooked Franklin Street but we heard little street noise, and almost no noise from other rooms. Service was excellent. Staff were very friendly and accommodating . Not inexpensive for sure (what upscale Boston hotel is ?) but we took advantage of the "stay 2 nights, get one night free" offer which certainly helped cost wise. Our one significant complaint is that the room and particularly the bathroom were on the small size, and we had the largest non-suite room category.
Was there attending a company event last part of July. The rooms are very nice as was the hotel. The room was clean & upscale but on the small side and didn't have but one drawer to put our clothes in. The other drawer located in the closet was occupied with the room safe. The light switches were a bit confusing and hard to figure out as the bathtub and shower knobs. Also, no view from our room other than to the dirty alley and adjacent very tall building. The location of the hotel is very good and practical for us since we did a lot of walking to all the tourist sites. No need for a taxi or Uber. I don't think this is a 5 Star Hotel and don't know who gave it that rating. I also felt the daily rate of $700 per night was too high. The food at the Grana was delicious but again one omelet with coffee and bacon at $60 is way too much to pay, despite the excellent service. I think there are much better hotels in the area that will get you a better room and service for the same price.…
We choose the Boston Langham Hotel on a whim. We had never stayed here before. This hotel is a bit expensive, but worth the money. The customer service is fantastic. The food and cocktails at the Fed are delicious. Our room was comfortable and quiet. Perfect for a weekend away.
I was so excited to be staying at the Langham, that waned away quickly when I realized in the morning looking to brew my coffee and found in one of the coffee bar drawer the used mask left by the previous guest. That makes me believe if the room was cleaned and/or vetted for the next guest use. This should speak all I want to say.
Was here over the 4th of July weekend. Very nice hotel. Room was clean & upscale but on the small side. Also, no view from our room. Location of the hotel is very good. I would have felt we overpaid, but the food & open liquor cabinet in the lounge made it worth what we paid. Booked through Amex Fine Hotels & Resorts. Cost a little more that way, but Amex provides a $200 credit.
Exemplary service and management. The club level “Langham Club” is very well done with comfortable seating areas and delectable food offerings and an assortment of drinks, alcohol and snacks. The rooms have been refreshed and are 5 star. Don’t hesitate to give the Langham Boston a visit should your travels take you to Boston.
My wife and I had a pleasant stay at this hotel. The service was excellent. The rooms are very nice and bed is extremely comfortable. Location is within walking distance to most areas. Very good experience overall. Highly recommend