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This hotel was very crowded. The room was extremely small for 2 people. The overall cleanliness of the hotel was very disappointing, with the odor in the hallways disgusting at best. Also, the soundproofing of the rooms was terrible--could hear everything in nearby rooms and...More
1 Thank Harbourfam
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 14 August 2016
Thank you for staying with us and submitting your review. We are always happy to provide a consistently clean and comfortable place for our guests. It is regrettable to hear that you were not satisfied with your overall experience. Your feedback about the...More
At first glance you might think you are in the wrong location. Friend street looks a little run down. The fact is one block over are charming restaurants and shops. You can easily walk to the North End very and enjoy much of historic Boston....More
Response from GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 18 August 2016
Thank you very much for all the nice, wonderful things you mentioned regarding the hotel and our team! We hope to see you again soon or when your travels bring you back to Boston! Thank you again
Went to this place because I always trusted Holiday inn into being clean and was stuck in Boston because I missed a connection flight, this place is like no other Holiday inn I've visited all over United States.
First of all one night here was...More
We traveled to Boston for a concert for my teen girls and friends. Literally half a block to the TD Garden. Safe area - I felt good letting the girls walk back together after the show. The lobby of the hotel is clean, the staff...More
This hotel is in a great area. Easy to walk to bars, restaurants, and shopping. TD garden is across the street. Even though the hotel is in the middle of the city it is quiet in the rooms. We stayed in a suite and it...More
Response from GMJamieGleason | Property representative |
Thank you for your question regarding Executive rooms. Our executive rooms have a kitchenette in them with both a fridge and microwave. We are updating our hoel and conducting a full renovation!! (Exciting... More
Thank you for your question regarding Executive rooms. Our executive rooms have a kitchenette in them with both a fridge and microwave. We are updating our hoel and conducting a full renovation!! (Exciting!!) but the new executive rooms which will open in some areas later this month will not have a microwave unit-Sorry. Not sure when you are planning to stay but I hope that helps. Hope to see you soon!