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Holiday Inn Express Hotel & Suites Boston Garden

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494 Reviews from our TripAdvisor Community

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Showing 461: English reviews
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Hartford, Connecticut
Reviewed 1 week ago

You've seen those ads. They claim that this is the place for the smart business travler? Don't be fooled. This is not a good place for a business traveler. My room did not have a work desk, which would seem to be the most elementary requirement for a business traveler. When I asked for another room with a desk, they...

Thank TomM1951
West Tisbury, Massachusetts
Reviewed 1 week ago via mobile

This hotel is near Boston Garden. Rates on off nights (no Celtics or Bruins) are reasonable for Boston. One must recognize it is an urban Holiday Inn EXPRESS so it is kind of bare bones. Evening desk clerk very friendly and helpful. Morning desk clerk very rigid and generally unhappy in her job and strident although she does know her...

Thank Bun45
Calgary, Canada
Reviewed 3 weeks ago

A great location in downtown Boston, A few steps to the TD Garden Arena and a 5 min walk to the historic sites of Boston. Surrounded by lots of pubs and restaurants and a metro station across the street. The staff was very friendly from check in to check out, the room was clean, great bed and the wireless system...

Thank CNDTravel
Boston, Massachusetts
Reviewed 4 weeks ago

Location was perfect. 15 minute walk from the North End and the Garden is right next door. Kurt at the front desk made the start to our night perfect. After sitting in heavy Boston traffic for an hour, he was so kind, warm, and welcoming. VERY professional and went out of his way to make me feel like I was...

Thank bcullen094
Pittsburgh, Pennsylvania
Reviewed 4 weeks ago

This hotel is perfectly located inside Boston for all you can do. One block from the metro station and one from TD Garden. Staff was very friendly both times I stopped in this hotel and rooms were clean and quiet, even on a game night. Will definitively recommend for anyone stopping a couple days in Boston. Only one con is...

1Thank Arnaud7784
Reviewed 7 February 2017 via mobile

Came into town for the Beanpot college hockey tournament and the location of the hotel was ideal. The tournament usually finishes late and this hotel is at a perfect location to the TD Garden. Close. The room is comfortable and clean. The hotel itself is older but it's decent. The bathroom isn't huge but it's fine. There was even a...

Thank Elaine S
Reviewed 15 January 2017 via mobile

Hotel was surely nothing fancy, and our room was on the smaller side but was just fine for a overnight stay. I do think that updates do need to be made particularly on the carpets. It is in the perfect location to the td garden, walking distance to the north end and to multiple bars and restaurants.

Thank Cali704
Middlesbrough, United Kingdom
Reviewed 2 January 2017 via mobile

Pros: Housekeeping are on the ball and change your sheets daily. Reception staff are friendly and helpful. Breakfast has a good choice. Ideally located just opposite North Station/TD Garden. Cons: Rooms dated and in need of a massive refurb. Lift is very slow. If you get to breakfast after 08:45 you choices become limited as they stop replenishing the food...

Thank Brattyhands
Salt Lake City, Utah
Reviewed 22 December 2016

The staff was nice and friendly. The location was fabulous. The rooms were pretty basic, but we really just slept there. I don't stay in hotels to hang out in the room. The breakfast was your standard continental breakfast. We were two blocks from a subway stop and we could walk to the Bunker Hill monument and to the USS...

1Thank Rachel U
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Rachel U, Thank you for choosing us and for leaving a review. I am happy that our location worked for your travel needs and that you found our staff commendable. However, it is unfortunate that noise challenges negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience this may have caused you. I have noted your...

Reviewed 13 December 2016 via mobile

I am a Loyal IHG member. Stayed here for the night of the Bruins game. Convenient location to TD Garden. Could use a good cleaning and updating. The front Office manager on duty (Patricia) made things very difficult on purpose changing policy "just now". For the amount of money paid, I shouldn't deal with poor customer service.

2Thank Christine S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Christine S, Thanks for letting us know about your experience and choosing to stay with us for the Bruins game. I am glad to know that our fitting location to TD Garden served you well. On the other hand, I am sorry to learn that you found our property to be a little bit behind the times and the...

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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend Street, Boston, MA 02114 (Formerly The Hotel at Boston Garden)
Region: United States > Massachusetts > Boston
Price Range: ₹ 14,529 - ₹ 30,759 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Boston Garden 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Hotel Style:
#57 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Boston Garden staff and other travellers.
9 questions
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Pittsburgh, Pennsylvania
13 days ago
3 months ago
Marble, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Boston Garden staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get a room on a high floor to get away from street noice”
 of 5 bubbles TomM1951, 16 Mar 2017 | Read review
“Some back rooms have a "wall view"”
 of 5 bubbles Arnaud7784, 21 Feb 2017 | Read review
“If you are a party of 2, ask for a room with king-size bed.”
 of 5 bubbles VJH95, 9 Dec 2016 | Read review
“Upgrade above standard room”
 of 5 bubbles togojjh, 4 Oct 2016 | Read review
“The next time I would ask for a room away from Friend Street”
 of 5 bubbles Attkica, 2 Sep 2016 | Read review
5 of 5