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Mandarin Oriental, Boston

Mandarin OrientalUS$ 1,024*
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#13 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 1,215*
US$ 1,024*
US$ 1,215*
US$ 1,024*
US$ 1,215*
US$ 1,025*
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Mandarin Oriental, Boston
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658 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Boston
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Showing 603: English reviews
Franklin, Massachusetts
Reviewed 18 August 2015

For the past 4 years this has been our go to hotel for our anniversary. Being greeting by name and getting a "Welcome back." is a nice touch and shows the level of preparation this place puts into receiving guests. Everyone we came into contact with was very nice. Bar Boulud is a good addition to the hotel. Cocktails are...

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Helpful?
1Thank madmic2
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

DearMadmic2, Thank you for your recent visit to Mandarin Oriental, Boston, and for your excellent review. I am delighted we were able to welcome you and your wife back for your anniversary, and that you enjoyed your stay. I am pleased to hear that you found our colleagues to be prepared and friendly. We hope to welcome you back again...

Pasadena
Reviewed 17 August 2015 via mobile

Stayed in a Mandarin Back Bay King on the 8th floor. Great room layout, with massive bathroom. Huge tub with separate shower with rainforest shower head. Wife was very happy. Incredibly comfortable bed. View over Back Bay and glimpse of the Charles River. Everything about the room was high tech and about comfort and convenience. Had a drink at the...

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Helpful?
Thank MatinicusRock
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear MatinicusRock, Thank you for your recent stay and your wonderful review. I am delighted that you relished our large, contemporary rooms, and enjoyed Bar Boulud. I am also pleased to hear that you were able to experience the spa! From everyone at Mandarin Oriental, Boston, we look forward to welcoming you back!

San Francisco, California
Reviewed 5 August 2015

Was only able to stay 1 night in a standard king room in this outstanding Boston property. By far, my favorite hotel when staying in the city. From the moment you arrive, staff service is the epitome of professionalism and efficiency. Rooms are luxuriously appointed, with warm wood tones. Bathroom features contemporary waterfall faucets in sink and tub. Overall hotel...

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Helpful?
Thank myangsf
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Myangsf, Thank you very much for your recent visit and your excellent review! I am absolutely delighted to hear that Mandarin Oriental, Boston is your favorite hotel in the city! I am glad that you found our colleagues to be professional and efficient, and that you had the opportunity to try Bar Boulud! We look forward to welcoming you...

Virginia
Reviewed 31 July 2015

Clean, contemporary, luxury and true 5 star. we visited other hotels while in town for meals and this was the most desirable - glad we stayed here! Best turn-down service in the business. Nothing missed

Review collected in partnership with this hotel
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Thank 125Eric
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear 125Eric, Thank you very much for your recent stay and your wonderful review! I am delighted that you enjoyed your stay and found us to be the most desirable hotel in Boston. We hope to welcome you back again soon!

Dubai, United Arab Emirates
Reviewed 27 July 2015

we stayed in this hotel for 8 nights and we didn't want to leave. excellent service , perfect rooms and facilities and professional staff. they were so kind and friendly. hotel rooms are very clean and room service and house keeping are perfect. very good location.

Review collected in partnership with this hotel
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Thank 19savasu
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear 19savasu, Thank you very much for your recent stay and your wonderful review. I am absolutely delighted that you enjoyed your time at Mandarin Oriental, Boston. I am pleased that you found the service, rooms, and facilities to be perfect. We hope to welcome you back the next time your travels bring you to Boston!

Melbourne, Australia
Reviewed 26 July 2015

This hotel is very well located in Boylston Street. We had a king deluxe room which was spacious and elegant. The bathroom has a bath and a separate shower which is always appreciated and the bath products are Shanghai Tang which is lovely. The staff were very helpful. The only disappointing thing was the hotel restaurant. We had recently been...

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Helpful?
Thank 267Debra2013
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear 267Debra2013, Thank you for your recent visit and your excellent review. I am happy to hear that you enjoyed our accommodations, as well as the excellent service provided by our colleagues. I am delighted that you enjoyed your time at Mandarin Oriental, Boston, and we hope to welcome you back the next time your travels bring you to Boston.

Sao Paulo, Brazil
Reviewed 26 July 2015

Excellent facilities Great service fantastic spa. Concierge recommendations Were oustanding and with records on our previous stay. Location is Perfect also for business and for leisure. Will be there again!

Review collected in partnership with this hotel
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Thank MarioFleck
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear MarioFleck, Thank you for your recent stay and your wonderful review! I am delighted that you enjoyed our facilities, Spa, and the exceptional service provided by our colleagues. I am also pleased to hear that you enjoyed the location of Mandarin Oriental, Boston. We look forward to welcoming you back!

Nashville, Tennessee
Reviewed 21 July 2015

Everyone from the front desk to the housekeeping staff is customer service oriented! The hotel is perfectly located on Boylston and close to Newbury. We had a King deluxe room and overlooked Boylston. It is noisy. The bathroom is just okay - could have 2 sinks. Shower is so slippery on the floor I would suggest a mat of some...

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Helpful?
Thank leesatraveler
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Ish41, Thank you for your recent stay and your wonderful review. I am delighted to hear that you enjoyed Mandarin Oriental, Boston’s excellent location, service, and accommodations. I am also happy that you were able to experience many of the facilities we offer, including The Spa and Bar Boulud. We hope to welcome you back the next time your...

Taipei, Taiwan
Reviewed 19 July 2015

Staff don't care, neither should I. Was disappointed from check-in till check-out. Blaming on full occupancy is just not acceptable. Will take ny business to another hotel chain that want my biz. Obviously a 2nd-class citizen at MO.

Review collected in partnership with this hotel
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1Thank jerrym880
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Jerrym880, Thank you for your recent visit and for taking the time to share your experience and highlight the shortcomings. We take all comments and feedback very seriously; and were concerned and embarrassed to learn about the issue you experienced. We have noted your accommodation preference accordingly; I would like to guarantee you that we will have a non-accessible...

Geneva
Reviewed 18 July 2015

Stayed here with couple of friends for two nights only. This was a last minute decision as originally had other plans but we ended up in Boston as none of us has ever been. The hotel is nicely located on Boylston Street, where there are several shops and some 'not so great' bars nearby. The rooms are gorgeous and very...

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Helpful?
Thank amazingtripsasia
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Amazingtripsasia, Thank you for your recent stay and your wonderful review. I am delighted that you and your friends enjoyed your impromptu stay at Mandarin Oriental, Boston, and that you were able to explore Boston and utilize our wonderful location. I am also pleased that you found our accommodations to be gorgeous and spacious, and you were provided with...

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14/05/2017 15/05/2017
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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bar Boulud
Bar Boulud
Cuisines: French
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
An intimate, luxurious hotel, Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Awarded both Forbes Five-Stars and AAA Five-Diamonds, Mandarin Oriental, Boston features 148 guestrooms and suites over 14 floors, delighting its guests with the finest facilities and service, innovative dining experiences and an unparalleled holistic Five-Star awarded spa. A short, 15-minute drive to Logan International Airport, Mandarin Oriental, Boston connects guests to the city's finest shopping, cultural venues and business institutions from its prime location in the heart of the chic Back Bay on Boylston Street. ... more   less 

Additional Information about Mandarin Oriental, Boston

Address: 776 Boylston St, Boston, MA 02199-7841
Region: United States > Massachusetts > Boston > Back Bay
Price Range: ₹ 46,295 - ₹ 1,89,675 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Boston 5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mandarin Oriental, Boston Hotel Boston
Hotel Style:
#2 Green Hotel in Boston
#4 Business Hotel in Boston
#4 Spa Hotel in Boston
#8 Romantic Hotel in Boston
#10 Luxury Hotel in Boston
#11 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Boston staff and other travellers.
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Questions? Get answers from Mandarin Oriental, Boston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better”
Frikkels, 11 Apr 2017 | Read review
“I think the rooms at the end of hallway are small. My room 804 was tight.”
louisamuyil, 3 Mar 2017 | Read review
“Back Bay view.”
davidfp2017, 25 Feb 2017 | Read review
“Stay away from 4th floor--you hear people walking on floor above...non-stop.”
marshallsmom, 19 Feb 2017 | Read review
“higher the better”
RichardN121, 13 Jan 2017 | Read review
5 of 5
Mandarin Oriental
US$ 1,024* /night
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Booking.comUS$ 1,024
Hotels.comUS$ 1,025
TripAdvisorUS$ 1,024
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Prices are for 1 room, 2 adults
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