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Mandarin Oriental, Boston

739 reviews
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Traveller (193)
Room & Suite (225)
Dining (15)
Overview
  • Excellent79%
  • Very good13%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“bar boulud”(31 reviews)
“boylston street”(40 reviews)
“bay room”(7 reviews)
Free Internet
Parking
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Offers from Mandarin Oriental, Boston
Special Offer: Complimentary 4th Night
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (739)Write a Review
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Reviewed 12 May 2016 via mobile

Overall a great hotel. I wouldn't rate it 5 stars though only because I expected it to be better - on par with its Asian counterparts, but it isn't. Positives: - very comfortable bed, firmness soft medium - great blackout curtains - Windows that open...More

2  Thank RAH H
Reviewed 11 May 2016

Was unable to acquire a room at the hotel where the conference I was attending was held, but this location was worth the 5 minute walk. Rooms are clean and the service is impeccable. I hope to have the opportunity to stay for holiday and...More

Thank Wolv54b1
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 11 May 2016

Dear Wolv54b1, Mandarin Oriental, Boston is honored and very much appreciates your kind comments. We are delighted to hear that you were able to enjoy our hotel during your recent conference and that you were delighted with both the guestrooms and our colleague's wonderful service....More

Reviewed 5 May 2016

This was our second stay at the Mandarin for the marathon weekend. I am unwaveringly impressed by the level of service they deliver day in and day out. Every single person you meet at this place makes you feel like they are personally responsible for...More

Thank dcall90
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 11 May 2016

Dear dcall90, Mandarin Oriental, Boston appreciates your feedback and for taking the time to post your review. We are delighted you enjoyed your second stay with us for the Boston Marathon and for your kind remarks about our colleagues and the level of service that...More

Reviewed 3 May 2016

I spent the weekend at the Mandarin and was not disappointed. I will not compare this to the Mandarins in Asia because the service and the atmosphere in Asia is on a completely different level. My check- in was quick, room was spacious elegantly decorated...More

2  Thank GoldAdvice
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 4 May 2016

Dear GoldAdvice, Mandarin Oriental, Boston appreciates your feedback and thanks you for taking the time to post your review. We are delighted you enjoyed our convenient Back Bay location as well as our accommodations. Your feedback allows us to continue to strive to be our...More

Reviewed 27 April 2016

The Mandarin Oriental Boston is extremely well situated and offers extraordinary faculties with top notch service. The Spa is high quality and the fitness center state of the art. The staff has been well trained and it shows with the extraordinary level of attention.More

1  Thank AVD53
Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 28 April 2016

Dear AVD53, Thank you very much for taking the time to post your review. Mandarin Oriental, Boston appreciates your very kind comments. We are delighted that you were able to enjoy the spa and fitness center, our convenient Back Bay location, and the excellent service...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$ 551 - US$ 1,003 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boston
#4 Spa Hotel in Boston
#4 Business Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 551 - US$ 1,003 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Boston
#4 Spa Hotel in Boston
#4 Business Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (193)
Room & Suite (225)
Dining (15)
Amenities (90)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
loliveir
29 June 2016|
Answer
Response from MOBostonResponse | Property representative |
Dear loliveir, We hope all is well and thank you for reaching out with your question. Unfortunately Mandarin Oriental, Boston does not offer formal swimming facilities, however a list of local Boston hotels with pools... More
1
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Room Tips
"Mandarin King is perfect, though can get the back back room for better views."
Read review
"Originally, I asked for a "city view" room, on the 7th or 8th floor. Upon check-in, I was informed..."
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"Try for a Bay View room or Suite"
Read review
"Not a huge hotel. Probably worth asking for the Boylston side. Maybe noisier but better views."
Read review
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