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Fairmont Copley Plaza, Boston

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#23 of 82 Hotels in Boston
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Fairmont Copley Plaza, Boston
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2,687 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Copley Plaza, Boston
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Showing 2,516: English reviews
Boston, Massachusetts
Reviewed 23 June 2015

My company hosted a Women and Whiskey seminar for 60 women in the Venetian Room at The Fairmont Copley Plaza. This is such an elegant property steeped in Boston history. It was an amazing experience working with Lindsay Picciano, the Catering Sales Manager! She was just lovely to work with - extremely organized and helpful assuring the event went flawlessly....

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Thank JillEps
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

It was wonderful having you with us at the Fairmont Copley Plaza. I am delighted to hear that the Women and Whiskey Seminar was such a success! We look forward to welcoming you back. Best regards, Carlos Bueno Hotel Manager carlos.bueno@fairmont.com

Berlin, Germany
Reviewed 23 June 2015

As a former long-time Boston resident, I always wanted to stay at the Fairmont. Earlier this month I had the chance to do so while escorting my siblings back to the States after a two week visit with me in Berlin. I was blown away by the beauty of the lobby and the other public spaces, but was a bit...

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1Thank fitchnw
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your experience at the Fairmont Copley Plaza with us. I regret that our attention to detail in your guest room was a letdown. We have reviewed your experience with our team and hope to have the opportunity to welcome you back as our guest. It is our intention to uphold service excellence...

Boston, Massachusetts
Reviewed 22 June 2015

I have been working with the staff at the Fairmont Copley for over 20 years - Tracey Gavin has been my "go-to" person for several events - she is absolutely fantastic - her knowledge and attention to detail is remarkable. It is always a pleasure to

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Thank Kim B
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

We’re delighted to hear that you enjoyed your recent event at the Fairmont Copley Plaza. Tracey is remarkable and her dedication to each event is inspiring. We look forward to welcoming you back for your next event. Warm regards, Carlos Bueno Hotel Manager carlos.bueno@fairmont.com

Dubai, United Arab Emirates
Reviewed 22 June 2015 via mobile

This hotel is in a great location and a great property. However I had to give this stay a lower review as the service was not up to Fairmont standards. Check in was good and the room was exactly as requested. The first night we had a drink on the terrace and the service was very good. The maid service...

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Helpful?
Thank JJBlack2
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

It is through feedback such as yours that we may evaluate our service and offerings to continually improve upon them. When we fail to meet the expectations of one of our guests, it gives us an opportunity to make the needed adjustments to deliver the type of experience you expect and deserve from the Fairmont Copley Plaza. As a loyal...

Ridgewood, New Jersey
Reviewed 22 June 2015

My family of 5 recently had an amazing stay at the Fairmont Copley. The hotel is in a great location to walk to many sites and restaurants. The rooms are clean and spacious. Our 3 children loved Catie Copley, one of the beautiful labs that lives at the hotel. However, the most incredible part of our stay was the impeccable...

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1Thank JLH332015
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of the Fairmont Copley Plaza. I am delighted you were so impressed with the service you received, and I will be sure to share your compliments with our colleagues on Fairmont Gold. We look forward to welcoming you and your...

Gainesville, Florida
Reviewed 21 June 2015

Every Fairmont we have stayed in has been a great experience. Love that they all have beautiful dogs to greet you when you arrive on weekdays. The service is gracious & usually friendl for a large hotel chain. In Boston, the bartenders, Phil, was a delight. He gave us great dinner recommendations for several nearby restaurants & was animated &...

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Thank cousinstravel
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

All of us at the Fairmont Copley Plaza would like to thank you for your wonderful comments regarding your stay with us. I appreciate your feedback of regarding Phil, not only is he an amazing bartender, but a true ambassador for our Brand. We can’t wait to welcome you back! Warm Regards, Carlos Bueno Hotel Manager carlos.bueno@fairmont.com

London, Canada
Reviewed 21 June 2015 via mobile

This was my first trip to Boston and it was a great first impression. Every one of the staff was friendly and courteous from the doormen, to the woman supervising the rooftop gym. This hotel would be my first choice on my next trip to Boston. Based on this visit, I would consider a Fairmont hotel every time.

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Thank Craig E
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

All of us at the Fairmont Copley Plaza would like to thank you for your comments regarding your stay with us. We’re so pleased that our location on Copley Square made your experience more enjoyable and that you were able to take advantage of our Health Club. We can’t wait to welcome you back! Thank you for your review. Warm...

Oregon
Reviewed 19 June 2015

I've stayed here four times now. Service is excellent, rooms are clean and it's in a great location to walk to different restaurants and sites. Unfortunately I didn't get to see the nice dogs (labs) that hang out in the lobby during the day.

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Thank fourknees
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

I am delighted that you enjoyed everything during your stay at the Fairmont Copley Plaza as well as all that surrounds this Historic Landmark. We would love the chance to welcome you back and will ensure Catie Copley is here to personally greet you. Best regards, Carlos Bueno Hotel Manager carlos.bueno@fairmont.com

Boston, Massachusetts
Reviewed 19 June 2015

I am a special events manager at Youth Villages, and had the pleasure of working with Lynsday to coordinate my orginzation's 350 person fundraising event. The hotel decor is remarkable, the staff were efficient and very professional with turning the room around and their service, and the weeks and months planning up to the event were made easier thanks to...

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Thank Kimberly S
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Kimberly, All of us at the Fairmont Copley Plaza would like to thank you for your wonderful comments regarding Lyndsay and our colleagues. We’re so pleased that their attention to detail made your experience more enjoyable. We can’t wait to welcome you back! Thank you for your review. Warm Regards, Carlos Bueno Hotel Manager carlos.bueno@fairmont.com

Southborough, Massachusetts
Reviewed 19 June 2015

We simply couldn't have been happier about the beautiful venue and service we received from our February wedding at The Fairmont. The food, room, made for such an awesome night. Tracy was simply an amazing event coordinator to work with.

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Thank Paul H
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you so much for choosing to celebrate your special day at the Fairmont Copley Plaza. Tracey is a consummate professional who brings all of the tiny details into focus. Thank you for all of the nice comments. We hope to welcome you back to celebrate your first anniversary with us next February. Best regards, Carlos Bueno Hotel Manager carlos.bueno@fairmont.com

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 

Additional Information about Fairmont Copley Plaza, Boston

Address: 138 St James Avenue, Boston, MA 02116-5002
Region: United States > Massachusetts > Boston > Back Bay
Price Range: ₹ 13,683 - ₹ 41,865 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#12 Romantic Hotel in Boston
#12 Family Hotel in Boston
#15 Green Hotel in Boston
#15 Business Hotel in Boston
#16 Luxury Hotel in Boston
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper rooms are quieter”
 of 5 bubbles D7350RMsandyb, 11 Jan 2017 | Read review
“All of the rooms are comfortable. The front overlook Copley Square and historic Boston.”
 of 5 bubbles mfdw2, 10 Jan 2017 | Read review
“Go for a Signature suite to splurge!”
  • Bedroom
  • JFK Signature Suite
  • Sitting Room
 of 5 bubbles ayang90, 2 Jan 2017 | Read review
“Gold floor”
 of 5 bubbles Cheryl11803, 1 Jan 2017 | Read review
“Go Gold Class - you will not regret it.”
 of 5 bubbles Jindybug, 29 Dec 2016 | Read review
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