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Fairmont Copley Plaza, Boston

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#23 of 83 Hotels in Boston
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Fairmont Copley Plaza, Boston
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2,760 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Copley Plaza, Boston
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Showing 2,587: English reviews
Los Angeles
Reviewed 23 September 2015

I enjoyed my stay very much at this wonderful old hotel. It is certainly not the most deluxe hotel, but while I was in Boston this time for a conference it was a nice change of pace to stay in more of a historical hotel. My room was quite comfortable with plenty of room, the internet was not the fastest...

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Helpful?
1Thank gdodgerfan
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your candid assessment of your experience at Fairmont Copley Plaza. I hope that you will accept our sincere apologies for the lapse in service which occurred during your stay with us while engaging with our colleagues at the Front Desk. We clearly...

Kirkland
Reviewed 23 September 2015

Centrally located in downtown Boston, having quiet rooms and an excellent work out facility, this hotel is an excellent place to stay. I stay here roughly 20 times annually. The consistently high quality experience is fantastic.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank michaelrA7669UM
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of the Fairmont Copley Plaza. I am delighted you were so impressed with the service you received and we continue to be your hotel of choice during your visits to Boston. We are grateful for your loyalty and sincerely appreciate...

Montreal, Canada
Reviewed 23 September 2015

For a short stay everything went smooth no hassles th room was clean and clean and comfortable. And can't beat the location I would recommend the Fairmont Concierge recommnded restaurant and arranged the reservation and getting there

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank anastasia c
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

We are very pleased to read your review of the Fairmont Copley Plaza. As you personally experienced, our greatest assets are our colleagues who genuinely care about each guest and are sincere in their delivery of engaging service. I will share your comments with the Concierge team, thank you for recognizing them. We look forward to your return. Warm Regards,...

Marietta, Georgia
Reviewed 23 September 2015

This was a girl trip to Boston that included my daughter as well as her two grandmothers, and all of us were extremely pleased with the Fairmont. We found the staff to be extremely helpful in assisting us with anything from transportation to entertainment. The rooms were recently updated, and very spacious and clean. We found the location to be...

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Helpful?
Thank Patti G
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing such a wonderful review of the Fairmont Copley Plaza. We appreciate you giving us an opportunity to be your destination of choice for your "girls trip." We pride ourselves on providing warm, sincere and engaging service that ensures our guests feel valued, our canine ambassadors Catie and Carly certainly set the example. I will share your...

Reviewed 23 September 2015

We booked the Fairmont Copley for two nights in Boston, a place neither my husband nor I had ever visited, and I'm so happy we did. From check-in to check-out, it was a flawless stay. The building is gorgeous and the room we had was comfortable, spacious, and lovely. The staff were always ready to help with a genuine smile,...

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2Thank MacBrideJB
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of the Fairmont Copley Plaza. We’re so pleased that our location on Copley Square and our engaging colleagues made your experience more enjoyable. I will be sure to share your compliments with our colleagues, they will be absolutely thrilled! I...

Washington DC, District of Columbia
Reviewed 23 September 2015

I stayed in this hotel in 1977 and decided to stay here again. Walking into the lobby was a stunning experience. It was so beautiful. The room was excellent and the service outstanding, although we had to wait to check in due to volume. Would definitely stay here again. So centrally located. And love the dogs! Even though I'm a...

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Thank 2retiredfeds
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

All of us at the Fairmont Copley Plaza would like to thank you for your wonderful comments regarding your stay with us. We’re so pleased that after 38 years our stunning lobby made your experience more enjoyable. We can’t wait to welcome you back! Thank you for your review. Warm Regards, Carlos Bueno Hotel Manager

Canada
Reviewed 23 September 2015 via mobile

My husband and I spent 10 nights at this hotel (mix of business and pleasure). In general, it was a very good stay. The rooms are spacious compared to some other historic properties in Boston. The hotel had apparently undergone a renovation recently. The bathrooms have been done up in marble. They are smallish but functional. I do wish they...

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Helpful?
1Thank lepa
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your feedback about your recent visit with the TripAdvisor community. While I was delighted to read that you enjoyed your room accommodations and being greeted by our friendly canine ambassadors, I was disappointed to read your comments about the Oak Long Bar + Kitchen restaurant. While yours is not the typical Oak Room experience, I do...

Dagenham
Reviewed 20 September 2015

Hotel is absolutely outstanding with its amazingly grand hallway. Staff were helpful and willing. Room was great and they gave us the two double beds required. Price is fairly high but what a service!

Review collected in partnership with Fairmont Hotels & Resorts
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Thank leel784
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with the tripadvisor community - we greatly appreciate your recommendation of the Fairmont Copley Plaza. I’m very happy to hear that you enjoyed your beautiful two bedded room. I will be sure to share your compliments with our colleagues, they will be absolutely thrilled! I look forward to welcoming you...

Breinigsville
Reviewed 19 September 2015

This is a beautiful Boston hotel however it is over priced and not pet friendly in the least. We attended this hotel for a wedding and we were charged $50 to park our car and when we arrived there was no valet outside, I had to go in and find someone and then that employee left our car unlocked with...

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank bv4594
Carlos B, Hotel Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for taking the time to share your review with us. I am disappointed to hear some of your unpleasant experience with valet and attention to detail. Our goal is to exceed your expectations on every visit and it is clear that we failed to do so. I hope that you will contact me when your plans call for...

New Boston, Michigan
Reviewed 18 September 2015

Hotel was beautifully located for shopping and restaurants. Service was wonderful, staff was very responsive, food was delicious, well prepared, served beautifully. We were at a meeting, and break refreshments were on time, varied, and had something for every one. Staff is at good as any I have seen.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Justine C
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hello Justine, Thank you for sharing your feedback about The Fairmont Copley Plaza. We are delighted to hear the comments about our dedicated staff and so pleased that you were able to take advantage of our central location as well as indulge over the lavish presentations prepared by our banquet culinary team. I will be share to share your delightful...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 

Additional Information about Fairmont Copley Plaza, Boston

Address: 138 St James Avenue, Boston, MA 02116-5002
Region: United States > Massachusetts > Boston > Back Bay
Price Range: ₹ 21,338 - ₹ 47,127 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#12 Family Hotel in Boston
#12 Romantic Hotel in Boston
#15 Business Hotel in Boston
#15 Green Hotel in Boston
#16 Luxury Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Copley Plaza, Boston staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Should have booked room with view to the Square, would have been much better experience”
 of 5 bubbles Ginny_t0, 23 Mar 2017 | Read review
“I always get a city view room even though there can be some street noise.”
 of 5 bubbles lloydg570, 22 Mar 2017 | Read review
“Some rooms are a long walk from elevators -if that's an issue, you may want to call ahead.”
 of 5 bubbles H2352SQ, 19 Mar 2017 | Read review
“If getting 2 rooms, be sure to ask for rooms 601 & 602 - lots of space!”
 of 5 bubbles Kyle_P1, 19 Mar 2017 | Read review
“If you can get a gold rush deal for the gold floor with its amenities you won't regret it.”
 of 5 bubbles fsroden, 17 Mar 2017 | Read review
5 of 5