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Fairmont Copley Plaza, Boston

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#24 of 82 Hotels in Boston
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GreenLeadersSilver level
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Fairmont Copley Plaza, Boston
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2,730 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Copley Plaza, Boston
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Showing 2,557: English reviews
hlc216
Reviewed 11 September 2015

Very nice hotel. Only two complaints are that bathroom was small and corridors were dark and stale. Corridors could use and update but can't do much about the bathroom size. Only one sink in a tight space. Otherwise the hotel amenities were excellent and the hotel is in a nice location.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank hlc216
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your feedback with us here on TripAdvisor - We greatly appreciate your assessment of your experience at our hotel. While I'm pleased that you enjoyed our central location on Copley Square, I am sorry to hear your room & nearby accommodations did not meet your expectations. I greatly appreciate your comments about aspects of the room...

Boston, Massachusetts
Reviewed 11 September 2015

The Fairmont Copley Plaza, without question, is the most beautiful and most accommodating hotel in Boston. First class service at all times. We had our wedding ceremony and reception there this past August and it was off the charts. We worked with Alicia, the Fairmonts Catering Sales Manager, and she was AMAZING!!!! She went above and beyond to make sure...

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Helpful?
Thank Hannah B
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hello Hannah and thank you for your post. I am so thrilled that you enjoyed such a special wedding ceremony with us! It’s great to hear that our staff made you feel so welcomed and left you with such a positive impression. As you personally experienced, we are very lucky to have Alicia on our team as she truly does...

Chapel Hill, North Carolina
Reviewed 10 September 2015

I spent pleasant two nights in August, finding this Grande Dame to be well appointed and reconditioned. The street-level great halls, reception areas, and ballrooms are amazing and opulent, but it was the historical prints, maps, and memorabilia on the walls that charmed me most.

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Helpful?
Thank Phil W
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hello Phil, Thank you for sharing your experience with us! I'm so pleased to hear that you enjoyed your albeit brief stay. The Fairmont Copley Plaza is a Boston landmark with a storied past and exciting future, and am delighted that you enjoyed our grand architecture. I do hope we will have the pleasure to have you stay with us...

Prague, Czech Republic
Reviewed 10 September 2015

Great location and ambience. Very comfortable guest room. Very helpful and friendly staff. Lots of good restaurants, museums and historical sites within easy walking distance. I would certainly stay again. A quality hotel.

Review collected in partnership with Fairmont Hotels & Resorts
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Thank 285helen
LauraQuatrain, General Manager at Fairmont Copley Plaza, Boston, responded to this review

Hi Helen, Thank you for sharing your experience with us. I'm delighted to hear that you enjoyed your stay, from our central location on Copley Square to the friendly service demonstrated by our amazing colleagues. Thank you, again, for your feedback and we hope to welcome you back to Boston soon. Regards, Laura Quatrain Guest Relations Manager Laura.Quatrain@fairmont.com

Ormskirk, United Kingdom
Reviewed 9 September 2015

The Fairmont Gold floor on the 4th floor. A good size room with a view of Copley Plaza. Clean, very comfortable bed, easy access shower in the bath. Breakfast as part of the Fairmont Gold was good, although some items ran out and replenishment was neede to be requested as the staff seemed unaware at times that refill where needed....

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1Thank iansS7343GB
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hi Ian, thank you for sharing these comments regarding your recent stay with us on Fairmont Gold. I’m disappointed to hear that we did not exceed your expectations, but we do appreciate your feedback on how we could be better. We strive to offer our guests top quality offerings & services in the gold lounge and I’m sorry to hear...

Miami, Florida
Reviewed 9 September 2015

We recently had our wedding in the Oval room of the Fairmont and stayed a couple of days before. They could not have been any more warm and accommodating. It is one the most beautiful and elegant hotels we have ever stayed in and the hotel staff made sure everything was perfect and went off without a hitch! Alicia was...

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Helpful?
Thank Maura838
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hello Maura, Thank you for your post. I am so pleased to hear that you and your husband returned to our hotel for such a special wedding celebration! I have shared your comments with Alicia, our Catering Sales Manager, as well as our colleagues as I am sure they will be just as delighted to hear how memorable your visit...

Massachusetts
Reviewed 9 September 2015

This hotel is amazing! It is beautiful and full of history. They also have two dogs that you can bring for walks and the local dogs come to see them, too. Pet friendly hotel. Amazing new fitness center on the top floor with wonderful views. Staff is phenomenal - I can't wait to go back! Food was excellent in the...

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Thank Diane123Diane
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hello Diane, Thank you for taking the time to share your feedback with us here on TripAdvisor. I'm delighted to hear that you enjoyed your stay, from the warm welcome of our canine ambassadors to our newly renovated Fitness Club & authentically local food options. As you personally experienced, our greatest assets are our colleagues who genuinely care about each...

Montreal
Reviewed 9 September 2015 via mobile

Excellent hotel in a nice area of Boston. From the second you walk in you realize how great this hotel is. All Fairmont staff is amazing and I can honestly say that this is one of my favourite hotels i've stayed at. My only complaint is the size of the deluxe rooms but everything in the room was modern and...

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Helpful?
Thank vacvman1976
LauraQuatrain, General Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your feedback from your recent stay with us at the Fairmont Copley Plaza in Boston. I am so pleased to read you enjoyed the 5-star engaging service provided by our colleagues. However, I regret to learn that you did not find your accommodations comfortable due to the size of the room. We always do our best...

Aberdeen, United Kingdom
Reviewed 9 September 2015 via mobile

Catie & Carley made our stay. We took the beautiful Carley out for a walk to the park and she was such a good dog, an absolute pleasure. The staff were all absolutely first class and so helpful. Will definitely stay there again when we return to Boston!

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Helpful?
Thank Jacqui W
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Hello and thank you for sharing your feedback with us here on TripAdvisor! I am so pleased to hear that you enjoyed your recent stay, from the warm welcome by our canine ambassadors to our helpful and engaging staff. As you personally experienced, our dedicated colleagues are truly our great asset here at the Grande Dame of Boston. We are...

Reviewed 8 September 2015

The rooms are large and our bathroom although new and well designed was very small.Sadly the rooms are newly decorated in several depressing shades of grey which unfortunately don't harmonize with each other. We definitely would not stay here again. On a more positive note the concierge staff were quite nice and overall helpful. Great location too.

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Thank Ellie H
LauraQuatrain, Guest Relations Manager at Fairmont Copley Plaza, Boston, responded to this review

Thank you for sharing your feedback with us here on TripAdvisor - We greatly appreciate your assessment of your experience at our hotel. While I'm pleased that you found our concierge team to be engaging and helpful, I am sorry to hear that your assigned guest room did not meet your expectations. I would certainly recommend staying in one of...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This luxury downtown Boston landmark hotel has been a symbol of the city's rich history and elegance since its gala opening in 1912. Centrally located in Boston's historic Back Bay, Fairmont Copley Plaza sits steps away from the Boston Public Library, historic Beacon Hill, the Freedom Trail, and Newbury Street. Our Boston hotel offers 383 lavish guest rooms, including 17 elegant suites. Every room has a modern look, while keeping the downtown hotel's rich history and Back Bay location in mind. In addition to 24-hour daily in-room dining service, we are home to one of the hottest drinking and dining destinations in the city, OAK Long Bar + Kitchen ... more   less 

Additional Information about Fairmont Copley Plaza, Boston

Address: 138 St James Avenue, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Price Range: ₹ 14,574 - ₹ 45,661 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Copley Plaza, Boston 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Copley Plaza Boston
Fairmont Boston
Boston Fairmont
Hotel Style:
#12 Romantic Hotel in Boston
#12 Family Hotel in Boston
#15 Business Hotel in Boston
#15 Green Hotel in Boston
#16 Luxury Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Copley Plaza, Boston staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a park view”
 of 5 bubbles Antionio10, 27 Feb 2017 | Read review
“Most of the rooms face an internal yard with limited natural light”
 of 5 bubbles fernandete66, 20 Feb 2017 | Read review
“Rooms with view of Copley Plaza a must..........”
 of 5 bubbles tcavanaugh2016, 15 Feb 2017 | Read review
“I would ask for a corner suite with the perfect view.”
 of 5 bubbles 371lauria, 15 Feb 2017 | Read review
“Love breakfast, day/night snacks in the comfort of a private lounge? Book a Gold room. Totally worth the attention, food, and comfort.”
 of 5 bubbles antoniotM5814RK, 14 Feb 2017 | Read review
5 of 5