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Hyatt Regency Boston

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Traveller (753)
Room & Suite (419)
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Overview
  • Excellent46%
  • Very good33%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“great location”(525 reviews)
“downtown crossing”(133 reviews)
“street level”(79 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hyatt Regency Boston
Special Offer: 20% Off Avenue One
Hotel deals
Offers from Hyatt Regency Boston
Special Offer: 20% Off Avenue One
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,205)
There are newer reviews for Hyatt Regency Boston
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3,838 results
Traveller rating
1,745
1,235
547
208
103
Traveller type
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LanguageEnglish
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1,745
1,235
547
208
103
Show reviews that mention
All reviewsgreat locationdowntown crossingstreet levelthe theater districtfreedom trailsouth stationstate houseguest roomsfitness centercorner roomparking garagefaneuil hallquincy marketearly checkfew blocksking bedhotel restaurant
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21 - 25 of 3,838 reviews
Reviewed 2 weeks ago via mobile

Worst hotel ever stayed. The shower was not working properly. When we asked to change the room the front desk turned us down in a rude manner. The sheet makes us itchy, we don’t think it is clean. The breakfast is buffet, but it’s awefully...More

Thank JINGYI L
Response from Terry D, General Manager at Hyatt Regency BostonResponded 2 weeks ago

Hello, Thank you for taking the time to leave your review. I am very sorry to hear that you did not enjoy your stay and that the information you received from Booking.com was incorrect. Our Marketing Manager has checked the page to ensure the breakfast...More

Reviewed 2 weeks ago

This hotel is centrally located and accessible to public transportation. The staff is exemplary across the board. Make sure to enjoy the run on Tuesday mornings if this works with your stay. The staff give great recommendations for nightlife.More

Review collected in partnership with Hyatt Hotels
Thank Ann A
Response from Terry D, General Manager at Hyatt Regency BostonResponded 2 weeks ago

Hello, Thank you for taking the time to leave your review! I am delighted to hear you had a lovely time with us and that our accommodations and staff lived up to your expectations. I personally love hosting our morning runs on Tuesday and Thursday,...More

Reviewed 2 weeks ago

Very central location. Great for exploring the city from all directions and getting to the areas of interest easily on foot. Excellent customer service. A shout out to Abdulai in the restaurant; he went above and beyond. It's a bit pricey with the exchange from...More

Review collected in partnership with Hyatt Hotels
Thank HeatherAShaw
Response from Terry D, General Manager at Hyatt Regency BostonResponded 2 weeks ago

Hello, Thank you for your review! We are so glad to hear that you had a "5 star" experience with us during your time in Boston. Our central location is one of our best assets, we love being in in the heart of the city....More

Reviewed 2 weeks ago via mobile

Room was not ready on check in and was offered an upgrade at a “discounted” price. In my view, if the room is not ready, the upgrade should be free. The manager did refund us the increase. The upgraded “junior suite” was just ok -...More

Thank 114Rainer
Response from Terry D, General Manager at Hyatt Regency BostonResponded 2 weeks ago

Hello, Thank you for taking the time to leave your review. I am sorry to hear that your room was not ready when you checked-in and while I am happy to hear we were able to upgrade you into a room that was available, I...More

Reviewed 2 weeks ago via mobile

I don’t know enough about Boston to know where to stay and where to go, but I thought it’d be wise to stay at a personal favorite hotel franchise. Hyatt Regency Boston did not disappoint. Clean, great staff, spacious, and very close to the heart...More

Thank faris2far
Response from Terry D, General Manager at Hyatt Regency BostonResponded 2 weeks ago

Hello, Thank you for your review! It's great to hear that your trip to Boston was a success and thank you for being a loyal Hyatt Regency guest. I hope you were able to utilize our knowledgeable staff to help navigate the city and that...More

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Most Booked Properties in Boston
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 253 - US$ 766 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Boston
#27 Family Hotel in Boston
#27 Luxury Hotel in Boston
#35 Romantic Hotel in Boston
#43 Business Hotel in Boston
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 253 - US$ 766 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Green Hotel in Boston
#27 Family Hotel in Boston
#27 Luxury Hotel in Boston
#35 Romantic Hotel in Boston
#43 Business Hotel in Boston
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (753)
Room & Suite (419)
Dining (41)
Pool & Beach (15)
Amenities (36)
Business Centre & Event Rooms (4)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
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dena118
21 May 2018|
AnswerShow all 4 answers
Response from HeatherAShaw | Reviewed this property |
It was a 5 minute walk (or less) from the hotel to the meeting place at Boston Common for the Freedom Trail tour by "Free Tours By Foot" (which I highly recommend...you reserve ahead and then pay in cash what you think the... More
0
Votes
rucingok
14 May 2018|
AnswerShow all 6 answers
Response from Terry D | Property representative |
Hello! Yes, Hyatt Regency Boston has free wi-fi
1
Vote
akobrien
17 March 2018|
AnswerShow all 4 answers
Response from Terry D | Property representative |
Hello! Yes, our Executive Suites have pull-out sofa beds! -Terry, General Manager at Hyatt Regency Boston
1
Vote
Room Tips
"Best gym of the year so far!"
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"King Corner on a high floor"
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"Ask for a harbor view. It is amazing to look out at."
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"Best customer service in the city"
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