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Hilton Boston Back Bay

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2,696 Reviews from our TripAdvisor Community

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Showing 2,446: English reviews
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Cary, North Carolina, United States
Reviewed yesterday NEW

25th floor room, great view, though the wind turbines on top of the tower at 888 Boylston St. kept catching my eye (not expecting movement out the 25th floor window). Room well kept, bed made very neatly (chocolates were a nice touch). Took me a minute to find where the complimentary waters were placed. Decor: 5 of 5 : Very...

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Helpful?
Thank Tom C
HOTEL’S FAVOURITE REVIEW
Reviewed 2 January 2017

My boyfriend and I stayed here for New Years Eve, checking in on the 30th and staying until the 2nd. First, this is a GREAT location. The Prudential Center is a quick walk through the Sheraton across the street and up the escalator in the Prudential Center Mall. Since it was New Years Eve, there was a bit of a...

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Helpful?
1Thank Penny R
About Hotel's Favourite Review
Kennesaw, Georgia
Reviewed 2 days ago NEW

This is nice Hilton that is in the perfect location for performances at Berklee. Our room on the 22nd floor had just been renovated with brand new carpet and beds. While there is nothing boutique about this hotel, it is clean, friendly, and you know exactly what you're going to get.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lisa L
Reviewed 3 days ago NEWvia mobile

Spent 2 nights at Boston Hilton Back Bay. Looking forward to returning. Upscale room in a great location. Front desk was attentive and accommodating. As a Hilton Honors gold member we arrived early and were able to check in. The ftness center was very clean, fully equipped and we also enjoyed the whirlpool and swimmimg pool.

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Helpful?
Thank Lois D
Dublin, Ohio
Reviewed 5 days ago NEW

Great hotel....staff were extremely helpful and assisted us with our every request. Very central location and close to pubs and restaurants. Large shopping mall across the road so all areas catered for .

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Helpful?
Thank Sparkkefairy25
Kansas City, Kansas
Reviewed 1 week ago

Reservations were messed up resulting in poor service to Fox the problem. Window on 23rd floor was broken and held together work a film = poor view. Sun ring of death in bathroom. Light way too bright

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank drspringer2017
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

Thank you for taking the time and effort to send us your feedback. We always appreciate guest feedback and continuously take comments into consideration as we strive to improve our guest service experience. Secondly, we would like to apologize for the issues that arose concerning your room reservation. This review has been brought to the attention of our Revenue Analyst...

Sydney
Reviewed 1 week ago via mobile

I stayed here with my family and fortunately, my visit was for just one night.. Although a Hilton, it is in need of a major renovation They are apparently doing work on the higher floors, but the rooms we had are stuck in the 1980's. Old decore and noisy toilets. Tried to take a shower in the evening and the...

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Helpful?
Thank V B
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We would first like to thank you for taking the time to review your stay at the Hilton Boston Back Bay. We always appreciate guest feedback and continuously take comments into consideration as we strive to improve our guest service experience. Secondly, we would like to apologize for shower issues. This review has been brought to the attention of the...

Milford, Connecticut
Reviewed 1 week ago via mobile

I stayed here as a surprise Valentine's visit with my fiancé, but this Hilton was not like what I have come to expect from Hilton hotels. As a Hilton Honors member, I routinely visit Hilton hotels while I travel. However, this hotel just seemed to lack the service and basic amenities of other Hilton hotels. First, I went to two...

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Helpful?
1Thank MikeI283BL
HiltonBostonBackBay, General Manager at Hilton Boston Back Bay, responded to this review

We appreciate the feedback you have provided the Hilton Boston Back Bay with your review. Please accept our deepest apologies for failing to exceed your expectations during your stay with us. We always strive to uphold our Hilton Values and culture and regrettably did not do so during your stay with us. Your comment concerning reservation & check in experience...

United States
Reviewed 1 week ago via mobile

I stayed here for 1 night while in town for a meeting at the Haynes convention center across the street. The staff were very friendly. The check-in staff immediately accommodated my request for a late check-out. The doorman was very helpful with directions & helping uber drivers. Loved the welcome chocolate on my bed. And for once, the heat/ac unit...

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Thank azgal_33
Ashford, Connecticut
Reviewed 1 week ago via mobile

An overnight in Boston for a brief college tour of 4 schools was made better by the wonderful room and great service provided by the front desk. They helped us with public transportation which seemed a bit intimidating to this country bumpkin. Although costs in the city are higher than other places, we were able to park our car for...

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Helpful?
Thank Sue L

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Boston Back Bay is an up-scale hotel in downtown Boston, across the street from the Hynes Convention Center in the neighborhood of Back Bay. This Boston hotel's downtown location is within walking distance to Fenway Park, world-class shopping and dining on Newbury Street and four miles from Boston Logan International Airport. This Boston hotel features 390 guest rooms, and indoor pool and whirlpool, fitness center and over 15,000 sq.ft. of flexible event space. ... more   less 

Additional Information about Hilton Boston Back Bay

Address: 40 Dalton St, Boston, MA 02115-3123
Region: United States > Massachusetts > Boston > Back Bay
Price Range: ₹ 12,227 - ₹ 31,536 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Back Bay 4*
Number of rooms: 385
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct, Travelocity, Priceline and Booking.com so you can book your Hilton Boston Back Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Back Bay Hotel Boston
Hilton Hotel Boston
Boston Hilton
Hotel Style:
#38 Luxury Hotel in Boston
#45 Family Hotel in Boston
#45 Romantic Hotel in Boston
#47 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Back Bay staff and other travellers.
31 questions
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Wilmington, Delaware

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Questions? Get answers from Hilton Boston Back Bay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the 24th floor, room 2410, is superb”
 of 5 bubbles johnH1892DD, 8 Feb 2017 | Read review
“Best rooms top floors. Location of hotel is NOT noisy (even with a fire station nearby). Ask for a river view.”
 of 5 bubbles fdeigman, 29 Jan 2017 | Read review
“High rooms offer a great view.”
 of 5 bubbles , 24 Jan 2017 | Read review
“Rooms ending on 06 have a great view of the river and Fenway Park as well as the CITGO sign”
 of 5 bubbles STEVEND265, 8 Jan 2017 | Read review
“Ask for a room away from the ice machine.”
 of 5 bubbles nsiotto, 4 Jan 2017 | Read review
5 of 5