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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#6 of 180 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
The Eliot Hotel is a Neo-Classical Georgian landmark set on Commonwealth Avenue, one of the most beautiful boulevards in North America. Since 1927, The Eliot has grown in to a refined hotel of unrivaled personalized service, luxury and comfort. Our boutique hotel is ideally situated amongst Boston's many cultural landmarks, universities and medical campuses, and areas of technological innovation.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Quaint
Languages Spoken
English, French, Spanish, Arabic and 4 more
Location
100Great for walkers
Grade: 100 out of 100
80Restaurantswithin 0.5 km
34Attractionswithin 0.5 km
370 Commonwealth Avenue, Boston, MA 02215
E-mail hotel
Getting there
Hynes Convention CenterBoston T2 min
KenmoreBoston T8 min
2160Reviews31Q+A100Room tips
Reviews
Traveller rating
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- 110
- 47
- 35
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On her way back to Paris, my sister and I decided to stay at this property well situated on commonwealth. I live in Maine, she lives in France. From the pictures & website it looked magnificent and majestic… but especially the lobby, everything is extremely tiny and small. Service was nice and adequate but nothing outstanding. The Uni restaurant was overpacked, noisy and extremely hot. There was no room at all even just for a drink. Breakfast staff was totally overwhelmed and tables will stay uncleaned and service was totally non existant. I was extremely frustrated by having taken my sister in an hotel which doesn’t stand up for the price paid ( $700 / night!)
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Don’t expect what you see from the pics
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
We spent a phenomenal weekend with our adult children to celebrate our wedding. The hotel was phenomenal. Rooms, service etc. But it was the people who worked there who made it an incredible experience. From the doormen to the bellman to the front desk to the reservations people to housekeeping….to a person they could not have been nicer, friendlier or more accommodating. We would go back in a heartbeat. The restaurant UNI catered our wedding and that was beyond expectation as well. They are very well know for their food, but again, it was the people who made it all special. The GM, Event specialist, and serving staff could not have been nicer or more wonderful. It makes you wonder how all of these amazing folks could work at one place. We love The Eliot. And let me say thank you again to all of those special people who made our celebration the best it could be. Thank you. In case I forgot, the rooms are beautiful and authentic, not cookie cutter or all the same. And the food at UNI….amazing doesn’t begin to describe the food. …
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Date of stay: April 2023
Value
Location
Service
Room Tip: Get a reservation at UNI
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 13 May 2023
I wish to thank this guest for taking the time to review her stay and for the beautiful compliments and high ratings. It's always an honor when someone chooses to celebrate a momentous occasion, such as a wedding, at our hotel, and I am delighted we were able to create an exceptional experience for such a special stay. Our friendly and genuinely caring staff is committed to ensuring we care for our guests as best as possible. I'm delighted this was evident and that it made a difference. Our Japanese gastropub, UNI, is truly an amazing restaurant that raises culinary arts to the highest level. It's gratifying to know they could also share in the contribution to a "phenomenal wedding weekend."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Eliot is perfect. It has a bit of the vibe of a European hotel, smaller lobby, lots of helpful people. Very nice suite, heavenly and quiet sleep, great location. Tiny down side: limited room service menu for breakfast. But the Trident Bookstore, with a fabulous breakfast menu, is just around the corner. Also, in case Eliot manager is reading this, your elevator inspection is more than six months out of date.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: If you have someone staying on the fold out sofa bed, be sure and ask for sheets—
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 1 week ago
I wish to thank this guest for taking the time to review her stay and for the stellar rating! It really is a combination of our super-convenient location in Boston's elegant Back Bay district, our spacious and comfortable designer suites, and a friendly and caring staff dedicated to personalized service, that together, helps us create such positive stay experiences. Situated on parklike Commonwealth Avenue, the hotel is only 1 block a way from the activity and hub bub of Newbury Street, but our hotel's sound proofed windows allows for a very quiet stay even though we are central to so much in Boston! I'm delighted this guest will "definitely return," and look forward to welcoming her back once again. Thank you for the heads up about the elevator. The elevators have been properly inspected-the city is quite vigilant and timely about such important matters. The updated certificates are now currently in place!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a nightmare. Roach in the room; no housekeeping until 7:30 at night; no storage for clothes ; inedible Continental breakfast ($18). Give this hotel a wide berth. You can do much better for the price.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Don’t go near this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 1 week ago
I wish to thank this guest for taking the time to review his stay but regret that his experience was so contrary to that of almost all of our other guests. Upon check-in, this guest was provided a complimentary upgrade to a suite. The guest reported he had seen an insect, but our staff was not provided with an opportunity to inspect and the offer to change rooms was declined for some reason. The hotel does not experience any issues with pests and has very active prevention protocols to ensure this remains so. Certainly if an anomalous situation occurred it would understandably have been distressing. The guest received housekeeping services the previous days of his stay. Typically, the only reason a room is not serviced is if the guest unintentionally leaves a "privacy" placard on their door, in which case the request is always respected. The guest reported he had not done so, and we, therefore, apologized for the human error that may have occurred and in acknowledgement of this guest's dissatisfaction, we provided him with a credit to the room charge. Lastly, our popular breakfast buffet is usually received quite positively. I'm not sure what was inedible, but we also adjusted the charge for this guest's breakfast. Although we try hard to ensure our guests have exceptional stay experiences, it is understandable that subjective experiences can vary, and sometimes no amount of effort can be effective in a resolution. I hope, a least, this guest was able to enjoy his time in Boston.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful room, great location and the staff were amazingly friendly and efficient. Highly recommended. We were fortunate to get a room upgrade but even without that it would have been a really nice experience staying here. Restaurant is quite pricy but food is delicious.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 3 weeks ago
I wish to thank this guest for taking the time to review their stay and for the wonderful rating of our "fantastic hotel!" It really is a combination of our super-convenient and upscale location in Boston's elegant Back Bay district, our spacious and comfortable designer suites, and a friendly and caring staff dedicated to providing personalized service, that together, help us create such exceptional stays. I am grateful for the recommendation and hope this guest enjoyed their stay in Boston as well.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had an outstanding stay at the Eliot. The customer service was world class and the entire staff went above and beyond for us. It feels like nostalgic old world elegance and service. We got a complimentary room upgrade and the suite was lovely and clean. Highly recommend and we will be back next time we’re in Boston.
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Date of stay: October 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 3 weeks ago
I wish to thank this guest for taking the time to review their stay and for the stellar rating! In many ways, the Eliot exemplifies the dichotomy of old and new that makes Boston so distinctive. Our building's classical architecture and retro 1920's features, combine with modern room decor and contemporary art. And the newest technologies combine with a classic service approach in which guests are genuinely cared for by our friendly and attentive staff. I'm delighted this was evident for this guest and look forward to welcoming them back once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely and stylish hotel in the wonderful back bay. Large rooms, comfortable bed and linens, lots of room, attentive staff. My daughter and I really enjoyed our girls weekend in our suite. The Back bay is full of wonderful restaurants and shopping.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 3 weeks ago
I wish to thank this guest for taking the time to review her stay and for the exceptional rating! It's true that Eliot guests benefit from our envied location. Situated on park-like Commonwealth Avenue in Boston's elegant Back Bay district, the hotel is less than one block away from famed Newbury Street and its many boutiques, galleries and restaurants. I'm delighted this guest had such a "lovely" stay and hope to welcome her back once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my go-to hotel in Boston. Excellent in every way. Terrific rooms, sparkling cleanliness, comfy bed, great ambiance for working. Staff are all outstanding. Delightful people and so helpful at all times.
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 4 weeks ago
I wish to thank this guest for taking the time to review her stay and for the stellar rating! It is always a special honor to welcome back members of our family of repeat guests. I am grateful for the kind comments about our staff. It will be my pleasure to welcome this guest back once again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel makes you feel at home. The staff is very friendly and accommodating. The hotel is in a great location and I like that it is in an historic building. Breakfast is included at its restaurant each morning. They don’t have a gym but I like that they give you a pass to the BSC.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 4 weeks ago
I wish to thank this guest for taking the time to review her stay and for the high rating. As a small hotel dedicated to personalized service, we strive to make guests feel at home. Many guests have said that staying at the Eliot is like staying in your private apartment in Boston's Back Bay. I'm delighted this was evident for this guest and hope to welcome her back once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friend and I have just checked out of the wonderful Eliot Hotel. From our arrival to departure all staff were professional, helpful and kind, going out of their way to assist and offer helpful tips and advice. A small hotel we were upgraded to a wonderful suite on arrival which was beautiful, well furnished and clean. We loved the ease of access to Newbury Street with lots of great restaurants and shops. Superb stay in a beautiful hotel, with excellent staff throughout, we look forward to returning.
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Joseph P, Guest Services / Front Office at The Eliot Hotel
Responded 4 weeks ago
I wish to thank this guest for taking the time to review their stay and for the generous rating of our "wonderful hotel!" It really is a combination of our spacious and comfortable designer suites, a super-convenient location in Boston's elegant Back Bay district, and our friendly and genuinely caring staff committed to delivering personalized service, that together, helps us create such exceptional stays. It will be my pleasure to welcome this guest back once again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$297 - $384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eliot suite hotel, eliot hotel boston
LOCATION
United StatesMassachusettsBostonSymphony / Back Bay / Fenway / Kenmore
NUMBER OF ROOMS
95
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Claim Your ListingTHE ELIOT HOTEL (Boston) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about The Eliot Hotel
Which popular attractions are close to The Eliot Hotel?
Nearby attractions include The Mapparium (0.5 km), Commonwealth Avenue Mall (0.4 km), and Boylston Street (0.4 km).
What are some of the property amenities at The Eliot Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Eliot Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Eliot Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Eliot Hotel?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Eliot Hotel?
Conveniently located restaurants include The Capital Grille, La Voile, and Deuxave.
Are any cleaning services offered at The Eliot Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Eliot Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Eliot Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Eliot Hotel?
The staff speaks multiple languages, including English, Spanish, French, Portuguese, Hindi, Arabic, and Filipino.
Are there any historical sites close to The Eliot Hotel?
Many travellers enjoy visiting The Printing Office of Edes & Gill (3.4 km), Old North Church & Historic Site (3.4 km), and Granary Burying Ground (2.4 km).