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DoubleTree Suites by Hilton Boston-Cambridge

1,911 reviews
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Traveller (285)
Room & Suite (171)
Dining (8)
Overview
  • Excellent43%
  • Very good37%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“harvard square”(232 reviews)
“jazz club”(119 reviews)
“charles river”(347 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3.5 Star Hotel
All hotel details
Offers from DoubleTree Suites by Hilton Boston-Cambridge
Special Offer: Double Points, Every Stay
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,911)Write a Review
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11 - 15 of 1,820 reviews
Reviewed 21 January 2018 via mobile

True to the marketing line, the main attraction for me was Scullers Jazz Club in the hotel lobby. The hotel itself is also okay, with large suites that could accommodate a family of three or even four if the kids are still young. I enjoyed...More

Thank Coleman21
Response from Denesha M, Front Office Manager at DoubleTree Suites by Hilton Boston-CambridgeResponded 5 weeks ago

Dear Coleman21 Thank you for your positive review of our hotel. We are committed to provide our guests with the very best in customer service. I would like you to know that we truly appreciate your business, and we will continue to work hard to...More

Reviewed 12 January 2018

I had a great stay. The room was large and very clean. The hotel staff was friendly and helpful. I would totally recommend this hotel to others, and would also stay again the next time I visit Boston. It was an overall great value, and...More

Review collected in partnership with DoubleTree by Hilton
Thank Brodyastoria
Response from Denesha M, Front Office Manager at DoubleTree Suites by Hilton Boston-CambridgeResponded 14 January 2018

Thank you for taking a moment to share your experience. I am happy to see you had a great time during your stay but we need some improvement in some area. Your feedback will help us as we continually work to improve our guest experience...More

Reviewed 10 January 2018

Family trip turned out to be a very memorable. Very clean, friendly capable staff and great location when visiting touristically popular destinations. The pool and the hotub became a nightly retual for the kids to burn the excess calories, lol.More

Review collected in partnership with DoubleTree by Hilton
Thank avakd2018
Response from Andres G, Front Office Manager at DoubleTree Suites by Hilton Boston-CambridgeResponded 6 days ago

Dear avakd2018, Thank you for your most recent stay and thank you for taking the time to review our hotel. It is with great pleasure that I read that you had a great Family trip to Boston and that we were able to accommodate you...More

Reviewed 7 January 2018

We stayed at this hotel for 6 night. As we have stayed in this hotel in 2010, we did not expect the room and interior are new. But, when we check in, the room is newly renovated with plenty of space. There is a folding...More

Review collected in partnership with DoubleTree by Hilton
Thank 819iwant
Response from Andres G, Front Office Manager at DoubleTree Suites by Hilton Boston-CambridgeResponded 6 days ago

Dear 819iwant, Thank you for your most recent stay and thank you for taking the time to review our hotel. I was happy to read that you enjoyed your stay with us, however, I do want to apologize for the inconvenience of our parking gate...More

Reviewed 5 January 2018

I had numerous requests that went awry. Staff were friendly on interactions, however, there was little or no response from staff. I found this very surprising. Response was reactive and not pro-active. As well, when noting a problem, there was little or no follow-up or...More

Review collected in partnership with DoubleTree by Hilton
Thank Larry T
Response from Danielle S, Guest Relations Manager at DoubleTree Suites by Hilton Boston-CambridgeResponded 4 weeks ago

Larry T -- We apologize for the lack of attentiveness of our staff in regards to the numerous requests you brought to light. This is valuable feedback we will be sharing with our Front Office team for further training and follow up so that our...More

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123456364
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 129 - US$ 482 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Boston
#43 Romantic Hotel in Boston
#46 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 129 - US$ 482 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Boston
#43 Romantic Hotel in Boston
#46 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (285)
Room & Suite (171)
Dining (8)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Flubber0001
6 December 2017|
AnswerShow all 4 answers
Response from Tomer76 | Reviewed this property |
It is a 10-15 minutes drive from the city center. The hotel is excellent, but if your focus is Boston's center then find a closer one.
1
Vote
dkelly842017
25 November 2017|
AnswerShow all 2 answers
Response from 12Juan2014 | Reviewed this property |
You don’t have to be 21. It is a very nice property and very friendly staff
0
Votes
Alfredo R
25 November 2017|
Answer
Response from MarilynUtica_NY | Reviewed this property |
We stayed in a room with a king bed and a separate sitting room. There was a pull down twin bed in the sitting room as well as a large sofa which might have been useable as a bed. Very nice room.
0
Votes
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12345613
Room Tips
"Not worth paying for river view, industry nearby-- ask for an upgrade if available. Look for packages to..."
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"The hotel/Hilton price matched our hotel room rate when we found it for less on Price Line."
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"Balcony View - but every room is great."
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"Choose a room on the river side."
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