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Copley Square Hotel

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Traveller (246)
Room & Suite (265)
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Overview
  • Excellent56%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“copley square”(257 reviews)
“great location”(351 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,081)
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Traveller rating
1,083
622
176
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32
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1,083
622
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32
Show reviews that mention
All reviewscopley squaregreat locationcomplimentary wineboutique hotelwine hourwine receptionqueen roomevery eveningrooms are smalltrinity churchshopping and restaurantsmini barboston public libraryhotel barnewbury stwould definitely stay here againtwo blocks
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11 - 15 of 1,964 reviews
Reviewed 4 weeks ago via mobile

In Boston for a wedding and had a group rate, but the hotel was just ok. Rooms were tiny, shower handle was broken and the doormen would stand around the front just smoking and not offering to help. It was the only part of our...More

Thank King06
Response from Management_Team_247, General Manager at Copley Square HotelResponded 3 weeks ago

Dear King06, It was a delight to have had the opportunity to host all of you for such a celebratory occasion and we appreciate this review. We offer many different room types to accommodate the needs of our guests and while we regret that the...More

Reviewed 4 weeks ago

Just got back from a week in Boston celebrating my birthday and stayed at the Copley Square Hotel. Upon check in, we were upgrade to a wonderful room on the 6th floor with a view. It was perfect. I can't say enough about the location,...More

Thank NPLFC
Response from Management_Team_247, General Manager at Copley Square HotelResponded 3 weeks ago

Dear NPLFC, We thank you for choosing Copley Square as your birthday getaway destination and we trust that the Boston cityscape provided the perfect backdrop to your week's festivities. With so many exciting attractions just footsteps from our front doors, it's no wonder that you...More

Reviewed 4 weeks ago

The bar in the lobby plays very, very loud music until 2am. I would not recommend this hotel for a stay on Friday or Saturday night. I will never return. I complained to the bar manager, who said "I have a business to run". The...More

1  Thank BJG1949
Response from Management_Team_247, General Manager at Copley Square HotelResponded 3 weeks ago

Dear BJG1949, It was a pleasure to have hosted you during your recent visit to Boston and we thank you for sharing this review. I deeply regret that your experience with our colleagues fell short of the standard of warmth and hospitality that we are...More

Reviewed 5 weeks ago

This hotel had the best location, we came to Boston for a college graduation we took the train from New York and the hotel was in walking distance of the station. The décor is very beautiful and the rooms comfortable it was also very quite....More

Review collected in partnership with this hotel
Thank 985diana
Response from Management_Team_247, General Manager at Copley Square HotelResponded 4 weeks ago

Dear 985diana, It brings us great joy to learn that a guest's stay was nothing short of exceptional and we thank you for sharing this wonderful recommendation of our hotel. The Back Bay is home to some of our city's most historic sites and we...More

Reviewed 15 May 2018 via mobile

This hotel is in an amazing location and the staff seem friendly. The room was clean but not spotless, and the furniture and paint have seen better days, with scuffs and marks. Despite having been given an upgrade I was surprised by the lack of...More

1  Thank Sarah C
Response from Management_Team_247, General Manager at Copley Square HotelResponded 4 weeks ago

Dear Sarah, We thank you for investing the time to share this review as it has helped us to discover what is most loved about our hotel and how we might have elevated the experience even further. While we are thrilled that our central location...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 217 - US$ 542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in Boston
#19 Luxury Hotel in Boston
#33 Family Hotel in Boston
#38 Romantic Hotel in Boston
#42 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 217 - US$ 542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in Boston
#19 Luxury Hotel in Boston
#33 Family Hotel in Boston
#38 Romantic Hotel in Boston
#42 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (246)
Room & Suite (265)
Dining (16)
Amenities (14)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
Charity G
20 May 2018|
AnswerShow all 4 answers
Response from Management_Team_247 | Property representative |
Dear Charity, We love having the opportunity to host guests for their first visit to Boston and welcome pets along for the experience as well. Our hotel can accommodate pets up to 90 pounds and a one-time cleaning fee of... More
0
Votes
Luke S
3 April 2018|
AnswerShow all 3 answers
Response from 489jyoung | Reviewed this property |
As Charla mentions, it is doable but tricky. There are parking garages and sites that are a few dollars cheaper but the convenience of hotel parking generally gets my attention. But it absolutely kills me to pay those rates... More
0
Votes
Luke S
3 April 2018|
AnswerShow all 2 answers
Response from Hank K | Reviewed this property |
If you are going to stay around (10-mile radius?) downtown Boston, I would recommend using public transportation (T - subway/trolley) and/or Uber/Lyft. Walking is also a good option; one guide told me that you can "see" all... More
0
Votes
Room Tips
"don't stay on 2 or 3 floor"
Read review
"Poor Customer Service"
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"The lower floors do have bar noise till about 2:00am"
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"Make sure to request a room that is not over the bar as it can be quite loud."
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