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Copley Square Hotel

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Traveller (246)
Room & Suite (265)
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Overview
  • Excellent56%
  • Very good32%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
“copley square”(257 reviews)
“great location”(351 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (2,082)
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1,964 results
Traveller rating
1,083
622
176
51
32
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LanguageEnglish
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1,083
622
176
51
32
Show reviews that mention
All reviewscopley squaregreat locationcomplimentary wineboutique hotelwine hourwine receptionqueen roomevery eveningrooms are smalltrinity churchshopping and restaurantsmini barboston public libraryhotel barnewbury stwould definitely stay here againtwo blocks
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1 - 5 of 1,964 reviews
Reviewed 2 days ago via mobile

The staff at the hotel were very friendly. The rooms we had were nice but my bathroom was tiny.. I've never seen anything so small.. the shower door touched the toilet when open.. it resembled a closet.. other than that the hotel was well located...More

Thank nicola d
Hotel's Favourite
Reviewed 21 April 2018

Copley Square Hotel is a wonderful place to stay in Back Bay Boston. The location is convenient and the staff are amazing. There is incredible attention to detail towards your stay that you won't find at other big chains like Westin and Hilton. Every time...More

Review collected in partnership with this hotel
Thank Travelgal94105
Response from Management_Team_247, General Manager at Copley Square HotelResponded 24 April 2018

Dear Travelgal94105, Wow! We thank you for sharing this magnificent review and want you to know that the pleasure of hosting you has truly been ours. Our entire team knows what it takes to make every guest feel like a VIP and we are happy...More

Reviewed 5 days ago via mobile

Fabulous hotel in a great location. Large comfortable bed and modern quiet room. Its the little extras that make this a better quality hotel. We were staying a week, so requested a fridge which was brought up on the first night. We also requested a...More

Thank MrMrsHappyR
Response from Management_Team_247, General Manager at Copley Square HotelResponded 2 days ago

Dear MrMrsHappyR, It was a pleasure to have hosted you during your recent visit to our Back Bay location and we thank you for sharing a review that so wonderfully captures the experience that we hope all of our guests are able to enjoy. We...More

A TripAdvisor Member
1
Reviewed 1 week ago

Rooms are dark and dreary as is front area downstairs. It has tried to merge a grand central staircase with bad modern design throughout. It was immediately unpleasant and rather weird. Ugly animal pictures over two small arrival desks. The elevators are so slow and...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from Management_Team_247, General Manager at Copley Square HotelResponded 6 days ago

Dear Guest, It was a pleasure to have hosted you and we thank you for choosing us during your recent visit to Boston. While we regret that there were many design elements of our hotel that did not quite match your taste, we trust that...More

Reviewed 2 weeks ago

This hotel is excellent. The rooms were great, so quiet and comfortable. I have to mention the curtains were the darkest I have ever experienced, when closed you wouldn't know it was daytime. The windows were double glazed so you could not hear any noise...More

1  Thank DarrenMilne
Response from Management_Team_247, General Manager at Copley Square HotelResponded 1 week ago

Dear DarrenMilne, We thank you for sharing this review and are delighted that your time here was absolutely excellent. While our hotel offers some of the most spectacular views of the Back Bay, we are elated that once the curtains were drawn, you could escape...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 217 - US$ 542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in Boston
#19 Luxury Hotel in Boston
#33 Family Hotel in Boston
#38 Romantic Hotel in Boston
#42 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 217 - US$ 542 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in Boston
#19 Luxury Hotel in Boston
#33 Family Hotel in Boston
#38 Romantic Hotel in Boston
#42 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (246)
Room & Suite (265)
Dining (16)
Amenities (14)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
Charity G
20 May 2018|
AnswerShow all 4 answers
Response from Management_Team_247 | Property representative |
Dear Charity, We love having the opportunity to host guests for their first visit to Boston and welcome pets along for the experience as well. Our hotel can accommodate pets up to 90 pounds and a one-time cleaning fee of... More
0
Votes
Luke S
3 April 2018|
AnswerShow all 3 answers
Response from 489jyoung | Reviewed this property |
As Charla mentions, it is doable but tricky. There are parking garages and sites that are a few dollars cheaper but the convenience of hotel parking generally gets my attention. But it absolutely kills me to pay those rates... More
0
Votes
Luke S
3 April 2018|
AnswerShow all 2 answers
Response from Hank K | Reviewed this property |
If you are going to stay around (10-mile radius?) downtown Boston, I would recommend using public transportation (T - subway/trolley) and/or Uber/Lyft. Walking is also a good option; one guide told me that you can "see" all... More
0
Votes
Room Tips
"don't stay on 2 or 3 floor"
Read review
"Poor Customer Service"
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"The lower floors do have bar noise till about 2:00am"
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"Make sure to request a room that is not over the bar as it can be quite loud."
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