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What is Travellers’ Choice?
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About
#38 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Boston Park Plaza | Luxury Hotel in Boston MA The historic charm and contemporary elegance of the iconic Boston Park Plaza awaits. The cherished Boston landmark hotel has been fully restored and reimagined through a $100 million renovation. Enter a destination that has been the heart of Boston for 90 years, and feel the vibrancy and style of today, with a spirit inspired by our past.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
101Restaurantswithin 0.5 km
62Attractionswithin 0.5 km
50 Park Plaza at Arlington Street, Boston, MA 02116-4004
Getting there
ArlingtonBoston T2 min
BoylstonBoston T6 min
5487Reviews150Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
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Outstanding Location, elegant hotel to experience, Boston! Thoroughly enjoyed this super clean, efficient, hotel with reasonable prices. Enjoyed running in the park and Commons just a block away. The wicked small room fit all our needs, and was cozy and comfortable.!
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
This hotel is great, with an unbeatable location, nice and comfortable rooms and very helpful staff. They consider your needs and are very helpful. We traveled as a a family and they brought really fast anything that we requested. The lobby is super nice, perfect for dinner or drinks. Employees are super nice and do not hesitate to advise you on what to do. The front desk team was fantastic, since the very first moment, when we arrived and made us feel so welcomed. The location is amazing, so close to the beautiful Boston Commons, that is charming at any season. Restaurants and shops for different interests and type are close by. You can choose from a different variety. There is a Starbucks by the lobby, a great option that is also a favorite of my whole family. The Irish pub is very close and fun, super convenient. I will definitely come back and recomend theBoston Park Plaza for everyone!!…
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Date of stay: February 2023Trip type: Travelled with family
Room Tip: Try to use public transportation, as it is very well organized and takes you to most of the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 3 Feb 2023
Thanks for the excellent review, Marcela! We're delighted your time at Boston Park Plaza was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our prime location and comfortable rooms as well as our friendly staff. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Park Plaza is perfectly located, close enough to walk to Seaport or North Town and all of the Historic sites. My room was updated and modern. The room was spotlessly clean and room service done a great job every day. Sometimes it is the small things that make a difference in a stay. Ramon the Bellman was the most accommodating hotel employee I have encountered in a long time. He went above and beyond his duties. His professionalism was appreciated.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Boston Park Plaza had an inviting atmosphere, great hospitality, and our room was clean. The people at the front desk were efficient and welcoming. It was reasonably price and my family and I plan on staying at this hotel on our next trip to Boston.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel was great! The location was perfect! The hotel employees did everything to make our stay comfortable and memorable! We had delicious craft cocktails at the bustling bar and restaurant! We look forward to coming back as soon as possible!
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: The valet service was awesome
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Josh, the Concierge did a great job helping me find a place to take my customers to dinner. Josh gave me five solid recommendations and told me why each was great and different from the other. Thank you Josh,
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BostonParkPlazaGM, General Manager at Boston Park Plaza
Responded yesterday
VaBeachEat, it's wonderful to hear about your positive experience with Josh, our Concierge at Boston Park Plaza. We are glad he could assist you in finding the perfect dining spots for you and your customers. We will be sure to pass along your kind words. We appreciate your high rating and look forward to your return visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first trip to Boston and this hotel is in a great location. Staff were friendly and Jerry and Josh made our stay more enjoyable with their local knowledge on the best best places to visits and eat. The room, although compact, was clean and a good standard. Would highly recommend this hotel.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BostonParkPlazaGM, General Manager at Boston Park Plaza
Responded today
Hello, it's wonderful to hear that Jerry and Josh, our valuable team members, were able to enhance your stay at Boston Park Plaza with their local insight. We take pride in providing clean, comfortable rooms paired with top-notch service and your kind remarks validate our commitment to excellent guest experiences. We appreciate you recommending us highly and it was a pleasure serving you. We hope to welcome you back in the future for another pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall a good hotel, but very small bathrooms. Probably the smallest shower I've ever used in a hotel. I accept "caveat emptor" but I still don't think it's unreasonable to expect more for the cost, or probably a clear warning stating how small the bathrooms are. Raised with staff but not a terribly helpful response other than effectively "it is what it is".
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BostonParkPlazaGM, General Manager at Boston Park Plaza
Responded today
418georgee, thank you for your feedback. We understand that you found our bathrooms to be compact and we appreciate you bringing this point to our attention. We have endeavored to accurately represent our facilities in our descriptions and we regret if you felt any inconvenience regarding this. Regarding your interaction with our team, we're committed to providing responsive and helpful customer service, and we're sorry if we seemed to have missed the mark during your visit. We do hope to have another opportunity to welcome you back for a more satisfying stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here with a tour group this past week. Jake and Diego were awesome in welcoming me at check in and helped with anything I needed. Rooms were clean and modern - maybe a bit small but its a fine restoration that hearkens back to an earlier time. I like the vibe and it's a super active place. Food service is good and there is a great lobby bat. The buffet breakfast is excellent.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BostonParkPlazaGM, General Manager at Boston Park Plaza
Responded today
Eric, we're delighted to hear about your positive experience at Boston Park Plaza and it warms our hearts when our team members, such as Jake and Diego, make such a profound impression on our guests' stay. Also, we're thrilled you appreciated the cleanliness and modern touches in the rooms and enjoyed the ambiance of the place. Moreover, your kind words about our food service and excellent buffet breakfast reinforces our commitment to providing an unmatched dining experience for all our guests. With that, we hope to serve you again in the future for yet another memorable visit. Safe travels until then!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Temia was great to work with. Helped us upgrade our room, it was seamless. Our new room is everything she said it would be. Temia is professional and courteous and her customer service was excellent. We appreciated the help she gave us.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BostonParkPlazaGM, General Manager at Boston Park Plaza
Responded yesterday
Thanks for the wonderful review, Bill! It's excellent you had such a fantastic experience at Boston Park Plaza! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Temia is a valued member of our team so it's no surprise she took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon! Have a lovely day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$226 - $567 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the boston park plaza hotel and towers, boston park plaza hotel
LOCATION
United StatesMassachusettsBostonTheater District / Back Bay / Downtown
NUMBER OF ROOMS
1060
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Frequently Asked Questions about Boston Park Plaza
Which popular attractions are close to Boston Park Plaza?
Nearby attractions include Shear Madness (0.2 km), Wang Theater (0.4 km), and Blue Man Group (0.3 km).
What are some of the property amenities at Boston Park Plaza?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Boston Park Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Boston Park Plaza?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Boston Park Plaza?
Conveniently located restaurants include Mike & Patty's, Ostra, and The Friendly Toast.
Are there opportunities to exercise at Boston Park Plaza?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Boston Park Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Boston Park Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Boston Park Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Boston Park Plaza?
The staff speaks multiple languages, including English and Spanish.