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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 26/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Boston Park Plaza
Updated 26/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#57 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Boston Park Plaza | Luxury Hotel in Boston MA The historic charm and contemporary elegance of the iconic Boston Park Plaza awaits. The cherished Boston landmark hotel has been fully restored and reimagined through a $100 million renovation. Enter a destination that has been the heart of Boston for 90 years, and feel the vibrancy and style of today, with a spirit inspired by our past.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
118Restaurantswithin 0.5 km
62Attractionswithin 0.5 km
Contact
50 Park Plaza at Arlington Street, Boston, MA 02116
Getting there
ArlingtonBoston T2 min
BoylstonBoston T6 min
4451Reviews144Q+A100Room tips
Reviews
Traveller rating
- 1,984
- 1,257
- 648
- 347
- 215
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Most Recent
We were there to launch our new venture. The staff from the front desk to the housekeeping team were awesome. The restaurant in the lobby was a great place to meet for lunch and drinks. Casual and very friendly staff. I would like to personally recognize Linda and Heather in Sales and Darwin at Strega. The hotel offers a bit of history and a great location. Check out the Boston Park Plaza when you are traveling to Boston.
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Date of stay: July 2022Trip type: Travelled on business
Rooms
Location
Service
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded yesterday
Thank you for sharing this wonderful review, Keith! We are very pleased to hear that you had an enjoyable experience at Boston Park Plaza! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future!
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Hotel's Favourite
This stay made my first trip to Boston amazing. The hotel is stunning. The rooms are elegant. The customer service is top notch. Alex D. went above and beyond directing us as to where to dine, making reservations etc. Highest recommendation
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Date of stay: March 2022Trip type: Travelled with family
1 Helpful vote
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 20 Mar 2022
Thank you for the lovely review! It's excellent your time at Boston Park Plaza was so fantastic! We're thrilled our team took such wonderful care of you. Alex is a treasured member of our team so it's not surprising you felt so welcome and comfortable. That's what we like to see! We can't wait until your next visit so we can share another amazing experience with you! Have a splendid day!
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Extremely overpriced, paper thin walls, room refrigerator broken, shower was clogged, wifi was spotty and slow. The service staff were friendly and hardworking, but the room was awful for the price you pay.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 4 days ago
We appreciate the feedback, hcatodes12. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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I don’t have words to thank Tevin, the hotel Manager and Richard at the front desk for making our stay at Boston Park Hotel one of the best travel experiences in this beautiful city ever. Tevin solved problems and made sure he offered his guests an excellent service. Richard was listening everything and ready to learn as being a new addition to the hotel’s employee team. I was impressed to learn that the hotel has a thousand rooms because everything is spotless, clean and beautifully decorated. I am honored to Witness how both, Tevin and Richard have a positive, kind and professional approach to everything they do here at the Boston Park Plaza. With appreciation and gratitude Ariadna Fink (Philadelphia)
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Date of stay: June 2022Trip type: Travelled on business
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 6 days ago
Thank you for the wonderful review, Abundancia88! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review and for staying at Boston Park Plaza. Have a wonderful day!
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Lovely historic hotel, close to the commons. Easy to walk to most places you'd want to visit. 1st room we were booked into was aimed at solo travellers so paid to upgrade to a bigger room, however that was the travel agents mistake rather than the hotel. Would recommend, staff are very friendly and helpful and the onsite restaurant had a lovely breakfast.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 6 days ago
Thanks for the 4-star rating and review, Dancai16! We're thrilled you had such a pleasant time at the Boston Park Plaza! We strive to offer top-notch service and convenience for our guests. It's fantastic you enjoyed our prime location and courteous staff, as well as our dining options so much. That's what we like to see! We look forward to sharing an even better experience with you next time. Have a lovely day!
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Rooms are clean and nice (although a little small). Everything worked great and staff is solid. The location is outstanding. One block from the Common. one mile from harbor. Near Bay Ba. Ability to walk to lots of places. Only negative feedback I have is that the gym is closed in the early morning and opens at 6am. Makes it difficult to get a workout in before meetings and workday start up.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 1 week ago
Thank you for the excellent review, Evan! It's lovely you had such a pleasant experience at Boston Park Plaza! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience!
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I always enjoy staying here in Boston. I was on a business trip, and there was a scheduling mistake made by my company. Andy at the front desk was very kind and helpful in fixing the problem. He probably spent a good 20-25 minutes working to get me a room for the night, which he did. The staff is always great, but Andy went above and beyond what was expected.
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Date of stay: June 2022Trip type: Travelled on business
1 Helpful vote
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 1 week ago
Thanks for the wonderful review, John! It's excellent you had such a fantastic experience at Boston Park Plaza! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Andy is a valued member of our team so it's no surprise he took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon! Have a lovely day!
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Watch out for the $29 a day destination fee that must be buried in the fine print. Also smallest bathroom in any hotel I’ve ever stayed in and beds were crappy too. Wouldn’t stay here again and suggest you don’t either. Try the Seaport district
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 1 week ago
We appreciate you taking the time to share your feedback, Sonya. It's unfortunate you didn't notice all fees associated with your booking. We are able to offer a variety of additional services with the aid of our facilities fee. We'll be sure to address your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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We checked in and our first room had hairsall over the bathroom, the second room the key didn’t work and the third try the fridge was not working and they only put in 2 towels for 4 people. I am really disappointed with this hotel. The hotel had good reviews and I was looking forward to our stay—- but it is ridiculous. The beds are also tiny by the way and the carpet smells.
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Date of stay: June 2022
Rooms
Cleanliness
Service
Room Tip: Don’t bother staying here
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Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 1 week ago
We appreciate you sharing your feedback, Raquel L. We are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please know that your concerns have been passed on to our management team so they can be properly addressed. We hope to have the pleasure of hosting you again soon so we can show you the quality experience we know that we are capable of sharing with our guests.
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This old hotel shows a bit of wear but is also pretty special. We have a spacious and comfortable room on the 8th floor. The staff is good though the concierge could use a little work, and fitness center is top knock. Location is good too.
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 1 week ago
Thank you for taking the time to leave this wonderful review, saturdaydiner! We're thrilled to know you enjoyed your stay at Boston Park Plaza so much! We strive for excellence so we're pleased to hear you appreciated not only our comfortable accommodations and courteous staff, but also our amenities and prime location! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit! Have a lovely day!
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PRICE RANGE
$303 - $434 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the boston park plaza hotel and towers, boston park plaza hotel
LOCATION
United StatesMassachusettsBostonTheater District / Back Bay / Downtown
NUMBER OF ROOMS
1060
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Claim Your Listing Frequently Asked Questions about Boston Park Plaza
Which popular attractions are close to Boston Park Plaza?
Nearby attractions include Shear Madness (0.2 km), Blue Man Group (0.3 km), and Wang Theater (0.4 km).
What are some of the property amenities at Boston Park Plaza?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Boston Park Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Boston Park Plaza?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Boston Park Plaza?
Conveniently located restaurants include Mike & Patty's, Ostra, and Mistral.
Are there opportunities to exercise at Boston Park Plaza?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Boston Park Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Boston Park Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Boston Park Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Boston Park Plaza?
The staff speaks multiple languages, including English and Spanish.