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Boston Marriott Copley Place

Expedia.comUS$ 406*
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#52 of 83 Hotels in Boston
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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3,076 Reviews from our TripAdvisor Community

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Showing 2,766: English reviews
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Reviewed 2 days ago NEWvia mobile

Marriott should be ashamed of themselves. The room cleanliness is so poor - when we first arrived there was hair in the bath tub, there was melted chocolate on the bed side table and most surfaces looked dusty (lamp base, chair, alarm clock, phone etc) This did not improve over the next few nights. The chocolate was not wiped away,...

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Helpful?
Thank cjpurple
Frisco, Texas
Reviewed 2 days ago NEW

Traveled to Boston with my husband and stayed at the Marriott Copley Place as that's where his conference was held. The Marriott Copley Place's best asset is it's location and proximity to all things Boston. It's tall and has really great views as well. Rooms are nice, though nothing out of this world, but comfortable and have everything you need....

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Helpful?
Thank Allie S
Amherst, Massachusetts
Reviewed 4 days ago NEW

Once again Marriott has failed me. This hotel was over $300 a night. For that kind of money I don't expect to get into the shower and see strands of someone else's hair. The room also was not prepared to basic standards. COFFEE, TEA, AND CUPS are BASIC. Imagine getting up in the morning and realizing there is NO COFFEE....

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Helpful?
Thank JusticeBee
Mohamed S, Manager at Boston Marriott Copley Place, responded to this review

Dear JusticeBee, Thank you for sharing your experience with regards to your recent visit to the Boston Marriott Copley Place. What happened in your case is not typical and unfortunately it seems as though we came up short. I would like to apologize for the less than satisfactory experience. Furthermore, your comments concerning the cleanliness of your room and the...

London,
Reviewed 5 days ago NEW

I am attending a conference and the hotel is right opposite the Conference's venue: location is also great to explore the whole of Boston even on foot. This is where the good points end. The hotel is extremely expensive for the service it offers: Internet connection is to be paid extra, even tea/coffee you prepare in the room has to...

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Helpful?
Thank Katerina P
Rowena K, Manager at Boston Marriott Copley Place, responded to this review

Dear Katerina, Thank you for taking the time to complete the Guest Satisfaction Survey via Social Media in regards to your recent stay at the Boston Marriott Copley Place. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I personally do apology for this....

Lynchburg, Virginia
Reviewed 6 days ago NEW

The Boston Marriott Copley Place is a high end hotel in the back bay. It is at the Copley Place Shopping Mall which has high end shopping. It's also convenient to the convention center. In addition to Champions restaurant/sports bar, there is a Legal Sea Foods nearby in the mail.

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Helpful?
Thank NDMIII
Mohamed S, Manager at Boston Marriott Copley Place, responded to this review

Dear NDMIII, Thank you for providing your feedback regarding your stay with us here at the Boston Marriott Copley Place. I am delighted that you enjoyed our hotel, its amenities and location. Your feedback is extremely valuable to us, and please rest assured that your comments will be shared with the entire team. Thank you again for being guest of...

Baltimore, Maryland
Reviewed 1 week ago NEW

Nice location, nice staff ( Especially Arin). decent room and the food in the lounge was great. Burgers were really good and the drink pours were very good. Only issue was our room next to the elevator that was noisy all night. Other than that really good hotel

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Helpful?
Thank michael s
Lincoln, Nebraska
Reviewed 1 week ago

Easy ride by taxi or uber from the airport. Then many restaurants and things to do within walking distance. Good view of the harbor from my room. Very nice stay. Will plan to stay again and I recommend.

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Helpful?
Thank Anne W
Reviewed 1 week ago via mobile

Was here for a conference during the week. Hotel staff was excellent and attentive. The rooms themselves are a bit dates but the location and view make up for it. If possible try to get the corner king rooms above the 29th floor, views are spectacular. The lounge has a nice view (28th floor) but they ran out of hot...

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Helpful?
Thank Dayter
USA
Reviewed 1 week ago via mobile

Bookef a room through a convention booking site, listed as a 2 double bedded room. Upon check in, I received a king bed room. When checking with the reception desk, I was told that booking did not guarantee the room type... Not sure how, since this usually occurs with "standard" rooms (could be one or two beds) but this has...

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Helpful?
Thank Kim G
Management response:

Dear Kim G, Thank you for providing your feedback regarding your stay with us here at the Boston Marriott Copley Place. I would like to apologize for the confusion you experienced regarding your room type. When available, we do allow our guests to book the type of room they would like prior to their arrival. I will certainly follow up...

Las Vegas, Nevada, United States
Reviewed 1 week ago

The staff was excellent as was the location. One of the best fitness centers I've seen in a hotel. The location was convenient to restaurants, shopping and the convention center. Elevators were faster than many properties. Room was average.

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Helpful?
Thank Howard S

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04/06/2017 05/06/2017
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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Champions
Champions
Cuisines: American, Bar
No photo provided
Connexion Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 

Additional Information about Boston Marriott Copley Place

Address: 110 Huntington Ave, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Price Range: ₹ 15,488 - ₹ 45,298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Boston Marriott Copley Place 4*
Number of rooms: 1144
Reservation Options:
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Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston
Hotel Style:
#22 Green Hotel in Boston
#38 Luxury Hotel in Boston
#44 Romantic Hotel in Boston
#45 Business Hotel in Boston
#50 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Boston Marriott Copley Place staff and other travellers.
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Questions? Get answers from Boston Marriott Copley Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the elevators”
22michaels, 19 May 2017 | Read review
“Ask for a single bed if that is suitable.”
howards592, 17 May 2017 | Read review
“All are quiet, the varied views are all good. The higher the better.”
jwredlabel, 13 May 2017 | Read review
“Ask for a high room facing the river. The corner kings have great views.”
C4734ZGsusanl, 21 Apr 2017 | Read review
“If you want a view go to the higher floors. 30's offer fantastic views of the city!”
  • Logan Airport
  • World famous bridge!
retffD, 18 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 406* /night
View Deal
HotelQuicklyUS$ 453
Booking.comUS$ 406
Marriott HotelsUS$ 406
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Prices are for 1 room, 2 adults
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