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Boston Marriott Copley Place

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#52 of 83 Hotels in Boston
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Boston Marriott Copley Place
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3,008 Reviews from our TripAdvisor Community

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Showing 2,705: English reviews
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Bethesda, Maryland
Reviewed yesterday NEWvia mobile

Very nice hotel to stay at during a conference. Concierge, Ashley, was very helpful. Connected to the Copley Square Mall, so it is easy to walk indoors to many restaurants, as well as the Hynes Convention Center. River view room on the 36th floor had a nice view and was quiet. Fitness room with pool and hot tub on 5th...

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Helpful?
Thank AnitaR5104
Barboursville, West Virginia
Reviewed 2 days ago NEWvia mobile

We loved our stay!!! Thank you for a great visit to Boston. Upgrade to room with river view was worth it. Great staff her courteous. Would highly recommend and will stay again when returning to Boston

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Helpful?
Thank Mitzi B
Reviewed 3 days ago NEW

I was hesitant to book this hotel from reading past reviews, but I'm so glad I did! The staff was amazing and super helpful. As an elite member check in was fast and it was so convenient that I could use the Marriot app to keep track of my reservation and order stuff to my room. Security even brought up...

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Helpful?
Thank Sara C
Kobe
Reviewed 3 days ago NEW

If this hotel wants to stay as a 4 star hotel, they really need to treat their customers with more respect. I upgraded my reservation so that I can use the 28th concierge floor that gives morning continental breakfast, coffee, drinks in the afternoon and so on. Sounds good right? But what I saw on the 28th floor was a...

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Helpful?
Thank jnf1102
Management response:

Dear jnf1102, Thank you for taking the time to provide your feedback regarding your recent stay with us. Our Concierge Lounge is designed to provide our Elite Members, along with our upgraded guests, a place to relax and unwind and I am so sorry that this was not your experience. I will be sure to pass on your feedback to...

Hinsdale, Illinois
Reviewed 5 days ago NEW

The Marriott is minutes away from the Prudential Center, which has shops and eateries. The hotel connects with indoor walkways. Our room was large and had a great view. The hotel is a very busy place but our check in was quick and easy. A lot of areas to sit and relax. You can't beat the location. I will definitely...

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Helpful?
Thank RealtOr30
southern Maine
Reviewed 5 days ago NEW

our view from the 28th concierge floor was enough to make me not want to leave bed in the morning! check in was fast given we were there the same time as a busy seafood convention. as a platinum member we were offered to upgrade to an executive suite if we could wait an hour but declined as we needed...

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Helpful?
Thank learn2lovethis
Blackstone, Massachusetts
Reviewed 6 days ago NEW

My wife and I stayed here one night while visiting with some friends. When we arrived the hotel was extremely busy but accommodated us with an early check-in. We opted for valet parking at $56 due to the cold weather. If we took the commuter line into Boston it would cost the same for two parking days at the train...

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Helpful?
1Thank RayV555
florida
Reviewed 1 week ago via mobile

Very basic, tired, beaten-up-in-places, Marriott. Marriott Gold here who has stayed in much nicer Courtyards, Springfield Suites, and other limited service Marriott properties than this place. Nice new TV, but otherwise tired furniture, some mold on the shower tiles, old school shower curtain, etc. Very busy, unwelcoming lobby. No need to come back.

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Helpful?
Thank nbkob74
Rowena K, Manager at Boston Marriott Copley Place, responded to this review

Dear nbkob74, Thank you for taking the time to complete our Guest Satisfaction Survey via Social Media in regards to your recent stay with us. We appreciate your honest feedback it is very valuable to us. I have shared all of your comments with our entire team. Please know that our goal is to provide excellent customer service, we can...

Scarsdale
Reviewed 1 week ago

This hotel was perfect for a quick getaway close to home. The room was large with a great city and river view. The breakfast in the Concierges lounge had everything you could possible want and the attendants were so friendly and helpful. My husband and I never took our car out for the four days we stayed here. We were...

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Helpful?
Thank arteach424
Management response:

Dear arteach424, Thank you very much for your kind comments in regards to your recent stay with us. I was delighted to hear that our staff provided you with outstanding service that left a lasting impression on you. Our team works very hard to ensure that we can become your home away from home and I am so happy that...

Ballwin, Missouri
Reviewed 1 week ago

Clean good size 2 double bed room. Great unexpected view of harbor from 33rd floor room. New elevator system a bit confusing but efficient once you figure it out. Connected to mall and garage parking which was cool. Starbucks in lobby. Spacious multi floor lobby

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Helpful?
Thank michaelaN931BT

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Champions
Champions
Cuisines: American, Bar
No photo provided
Connexion Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 

Additional Information about Boston Marriott Copley Place

Address: 110 Huntington Ave, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Price Range: ₹ 17,542 - ₹ 44,639 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Boston Marriott Copley Place 4*
Number of rooms: 1144
Reservation Options:
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Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston
Hotel Style:
#22 Green Hotel in Boston
#37 Luxury Hotel in Boston
#44 Romantic Hotel in Boston
#45 Business Hotel in Boston
#50 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Boston Marriott Copley Place staff and other travellers.
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Questions? Get answers from Boston Marriott Copley Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Concierge floor, 28th!!! Amazing view”
 of 5 bubbles saracG8174PI, 23 Mar 2017 | Read review
“get a corner room river view if at all possible!”
 of 5 bubbles learn2lovethis, 21 Mar 2017 | Read review
“Ask for a river view and stay on the Concierges Floor.”
 of 5 bubbles arteach424, 16 Mar 2017 | Read review
“Choose a room on high floor with a view”
 of 5 bubbles michaelaN931BT, 16 Mar 2017 | Read review
“The higher you room is, the better the view.”
 of 5 bubbles michaellQ1119ZS, 7 Mar 2017 | Read review
5 of 5