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Comfort Suites Biltmore Square Mall

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Comfort Suites Biltmore Square Mall
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576 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Biltmore Square Mall
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Showing 570: English reviews
Lexington, Kentucky
Reviewed 2 August 2016

We arrived after a 4.5 hour drive, shopping and dinner and were dreadfully tired when we pulled in. It was about 9pm when we checked in and we had to be at the airport by 630am, so we were just hoping to lay our heads down and sleep in comfort. Check-in was fast and easy. The lobby is very inviting....

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Helpful?
1Thank 2ppltraveling
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for sharing your experience with us. We are happy that you enjoyed your stay and we look forward to welcoming you back.

Gainesville, Florida
Reviewed 26 July 2016 via mobile

The Comfort Suites at Biltmore Square was our host hotel for our annual family reunion and it was the BEST. The accommodations were excellent. The staff were very accommodating. The management and Director of Sales exceeded our expectations in every way. I highly recommend this hotel for a night or several with a large group like we were.

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Helpful?
1Thank Trav4lerB
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy that you enjoyed your stay with us! We appreciate your business and enjoyed having your family with us! We hope to see you again soon!

Matthews, North Carolina
Reviewed 26 July 2016

Courtney is the best front desk agent I think I have ever met! She was so polite and attentive and just plain nice. The room was comfortable except for the humidity. We think something was wrong with the A/C and it felt humid, almost wet the whole time we stayed. We should have said something before we checked out. We...

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Helpful?
1Thank Jennifer W
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. Courtney will be delighted to read your kind comments. We are sorry that your room was humid. We have been having unusually humid weather for our area. Please stay with us again!

Houston, Mississippi
Reviewed 22 July 2016 via mobile

We stopped in for the night and enjoyed walking to the outlet shopping center and my girls loved relaxing in the jacuzzi. There was a nice pool and good breakfast as well. The breakfast had more of a variety than many I have had. Wonderful stay!

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Helpful?
1Thank TopperTeacher
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy that you enjoyed our location right next to the Outlets! We hope that you will stay with us again!

London
Reviewed 20 July 2016

Our room was fine, clean slept well. Close to shopping and restaurants. Breakfast was good, not great, but good. My problem with them however is theft. We checked out on Tuesday July 12, 2016 and went on our way. When we arrived at our next destination, we realized the Kindle was missing. I immediately ask my 5 year old granddaughter...

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Helpful?
6Thank kygirl84
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We thank you for taking the time to share your feedback with us and that you enjoyed our hotel. Our hotel staff did check the room upon your departure and did not find the Kindle. We are very sorry.

Roanoke, Virginia
Reviewed 15 July 2016 via mobile

We stayed in Ashville overnight and chose this location over several others. Room/ bed & linens were clean staff was friendly and breakfast was standard. overall a good sleep in a great area with plenty of shopping and restaurants. Hotel is remote to everything in the city near major highway and PLENTY TO DO in a five minute walking distance.

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Helpful?
Thank hotttraxx
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for your review. We are glad that you enjoyed our convenient location.

Reviewed 12 July 2016 via mobile

Good: Room was very nice and clean.. The hotel is right next to an outlet mall and walking distance to food places...Bad: filter on pool was broke so the pool was closed..and breakfast in the am was typical comfort suites breakfast but was not hot..

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Helpful?
Thank LaDonna M
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to share your feedback with us. We apologize that the pool was closed for maintenance, some children poured something in the pool and we had to close it to get the chemicals in proper balance for safety. We apologize that the breakfast was not hot, one of our chafing dishes broke and we had...

Grand Rapids, MI
Reviewed 11 July 2016 via mobile

Hotel was pretty clean, lobby looks to be updated recently. Staff was friendly. Location is close to shopping and restaurants. Rooms are a bit dated and tired. Bathroom was tiny and needed an update. Pool is OK, but only 10yds from a state highway offering no privacy. The pool was closed one full day because of a 'chemical accident'. Breakfast...

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Helpful?
Thank HillsofGR
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We appreciate your feedback. We are very sorry that the breakfast room was so crowded and that the pool was closed. Some children poured something into the pool so we had to close it while we got the chemicals balanced. We regret the inconvenience. We are expecting to update our rooms very soon. We hope to see you again!

Las Vegas
Reviewed 11 July 2016

The room was small but clean. The staff was great. Good breakfast. The only complaint would be the walls are SUPER thin. Our neighbor was hacking up a lung for over an hour and we heard everything! Almost asked to change rooms. Probably wouldn't stay here again.

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Helpful?
Thank Nicole C
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to share your feedback with us. We are sorry that your neighbor was bothering you and able to be heard in your room. We would have been happy to move you. We hope that you will give us another chance to provide you with an exceptional stay.

Southern Kentucky
Reviewed 8 July 2016

We felt we were staying in a 5 star luxury hotel. The lobby had a wow factor and the staff was very friendly. The room was simply amazing. I did not know a hotel could have a comfortable mattress, but this one did! The pool was great too! It was also in a great area. If you like shopping, you...

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Helpful?
Thank belcherfamily
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are delighted to hear that you enjoyed our hotel so much! We appreciate your review and hope to see you again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 

Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Rd, Asheville, NC 28806-2206
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 5,602 - ₹ 12,689 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Biltmore Square Mall staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
Asheville, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites Biltmore Square Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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