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Comfort Suites Outlet Center

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Comfort Suites Outlet Center
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600 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Outlet Center
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Showing 594: English reviews
Apex, North Carolina
Reviewed 18 May 2014

This hotel/motel location is very conveniently located for vacationing in the Asheville, North Carolina area. It is very close to the entrance for the Blue Ridge Mountain Parkway. Also close to all other sites in the area. Rooms were furnished adequately, beds very comfortable and breakfast buffet included. Everything was well maintained and clean. One of the best buys as...

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Helpful?
Thank Burtdol
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are happy to hear that you found our location to be convenient and our hotel to be clean and of a good value. Thank you for your business!

SW Illinois
Reviewed 16 May 2014

My husband I stopped for the night on our way to Hilton Head. It was conveniently located to the Interstate without being too close (and too loud). The room was a very nice size, although the bathroom was a little on the small side. The lobby and the room were very clean and well appointed. We will certainly consider stopping...

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Helpful?
Thank SWIllinoisBeachLover
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for taking the time to provide us with your feedback. We appreciate your review. We are glad to hear that you found our hotel to be clean and comfortable. See you next time you are headed south.

Lawrenceville, New Jersey
Reviewed 14 May 2014

We were on a bus trip and stayed here while in Asheville. Very good location. All different places to eat within walking distance. The room was clean and the breakfast was very good. The mall was closed . They are redoing everything. The staff was very friendly.

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Helpful?
Thank SueAndy2013
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are so glad to hear that you enjoyed your recent stay with us. I hope you can come back when the new Outlet Mall opens in Spring of 2015!

Reviewed 29 April 2014

I checked in at this hotel and went to my room and my keys didn't work. I went down four times to the desk from the fourth floor with my suitcase and let her know it didn't work. Finally she called maintenance. They said the door doesn't work and shouldn't have gave me this room. The clerk finally came me...

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Helpful?
1Thank Milkys88
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are so sorry that your room keys did not work. Maintenance should have been called to your room immediately. We regret that this happened and we hope that the rest of your stay went well.

Columbia, SC
Reviewed 21 April 2014

The three nights spent here were one of the most pleasant times ever spent in a hotel. Physically it is an almost flawless design and layout. The bed and pillows match the most comfortable we've ever known, barring none. The front desk and staff were very accommodating and most friendly. The maid staff needs some coaching about talking too loudly...

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Helpful?
2Thank wmleken
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you so much for such a wonderful review! Our staff will be delighted to read such kind comments. We will address the issue of speaking loudly in the hallways with our housekeepers. We do hope to see you again soon!

Laval, Canada
Reviewed 20 April 2014

Very good hotel, well maintained and clean. Well located if you wish to visit the Biltmore Estate, Very good bed. Delicious and varied buffet for breakfast, better than in any other Comfort Inn we have visited so far.

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1Thank Christiane612013
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are happy to hear that you enjoyed your stay with us and that you found our breakfast to be delicious. Our convenient location was a perfect fit for your trip and we are glad that you chose to stay with us!

Reviewed 18 April 2014 via mobile

This is a great example of what I expect from a hotel, and this Asheville gem is run impeccable well. We were greeted with a smile, recognized as a Choice Privileges member, and given a better-than-expected dog-friendly room. Breakfast was great and staff was always smiling and helpful. Will always stay here when in the area!!

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1Thank Jdrewry1
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

What an awesome review! Thank you so much for taking the time to provide us with your feedback. I hope you have a wonderful day!

Reviewed 17 April 2014 via mobile

VERY NICE Hotel and GOOD Front Desk Manager (Jura) TY..The area offers a lot of things to visit for the traveler. Vanderbilt House is a must see! This hotel was near a very nice mall and very good restaurants.

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Thank B J
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are so glad that you had a comfortable stay with us! It sounds like our convenient location worked into your travel plans nicely! We hope to see you again soon!

Raleigh, North Carolina
Reviewed 15 April 2014

The drive to downtown is less than 15 minutes. Too bad the mall across the parking lot is closing down. The hotel was clean, rooms were a great size, breakfast was decent although the "omelets" were cold. The walls seemed to be thin, however, but it didn't stop us from getting a good night's sleep. The staff is very friendly....

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Helpful?
1Thank Lee M
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are happy that you enjoyed your stay with us. The Mall is currently under renovations to become an upscale Outlet Mall in the Spring of 2015! We hope you come back to do some shopping! We are sorry that the omelettes were cold. We will address that with our breakfast attendant. Please visit us again!

New Jersey
Reviewed 29 March 2014

This hotel is located about ten to fifteen minutes from the downtown of Asheville and the Biltmore Estate, so it worked for us. The rooms are large, clean, and comfortable. I especially enjoyed having a couch, so I didn't have to sit in bed to read or watch TV. The breakfast was okay, but it was crowded at certain times...

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Helpful?
1Thank Cassady
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are so happy to hear that you enjoyed your stay with us and that you found our rooms to be comfortable. We hope that you will stay with us again soon!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Outlet Center is conveniently located right off of I-26 and near the beautiful Biltmore Estate, America's largest home. Discount Biltmore tickets sold! We are adjacent to Asheville Outlets, western NC's premier shopping venue with over 75 outlet stores plus food pavilion. All of our suites include a free full hot breakfast, pull out sleeper sofa, microwave, refrigerator & coffee maker. We have a Fitness Room on-site as well as seasonal, outdoor pool. Whirlpool suites are also available. We are a pet friendly hotel and we offer pet walking and cleanup areas. Our business center is stocked with office supplies and we also offer remote printing. Our meeting space can accommodate up to 150 people. We look forward to welcoming you to the beautiful mountains of Asheville, NC! ... more   less 

Additional Information about Comfort Suites Outlet Center

Address: 890 Brevard Rd, Asheville, NC 28806-2206 (Formerly Comfort Suites Biltmore Square Mall)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 6,304 - ₹ 14,409 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Outlet Center staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
over a year ago
Asheville, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites Outlet Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was facing the outlet center very quiet”
goodfellow55, 20 Apr 2017 | Read review
“we stayed on the fifth floor and it was very quiet .”
984stans, 10 Apr 2017 | Read review
“Avoid the rooms near the elevators”
TexTraveler1, 5 Apr 2017 | Read review
“Ask for a room away from elevators - the "ding" noise they make is very loud!”
  • Room 323
txgmc, 13 Mar 2017 | Read review
“Ground floor rooms are for guests with pets”
camodoc9, 28 Dec 2016 | Read review
5 of 5