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Comfort Suites Outlet Center

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Comfort Suites Outlet Center
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592 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Outlet Center
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Showing 586: English reviews
Reviewed 23 July 2014

The hotel was very easy to find. It was close to all the attractions and the Biltmore Est. Cayla was beyond helpful to my fiancé and I. She went above and beyond to make our trip awesome. The room was very clean and extremely comfortable. We will definitely stay there again, and we will recommend it to anyone visiting the...

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Helpful?
Thank Angela S
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for taking the time to share your experience with us. Cayla will be happy to read your comments. Happy travels!

Virginia, USA
Reviewed 20 July 2014

This hotel is about 15 minutes' driving time from the center of the city, but relatively reasonably priced in a very expensive area. There might be real suites available, but ours was just a large room with a sofa at one end. (Only one other seat, a desk chair.) Nice big desk, microwave and fridge for guest use, and comfortable...

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Helpful?
1Thank Pat T
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for providing us with your feedback. You have listed some areas where we can improve and we will address this with our supervisors. Thank you again!

Kingsport, Tennessee
Reviewed 19 July 2014

We stayed here for one night, July 8, 2014. The hotel was easy to find and conveniently located just a few miles from Biltmore Estate. The front desk staff was courteous, and provided pre-printed directions when I asked for the easiest route to Biltmore the following morning. There were several restaurants located within walking distance. Our room was about average,...

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Helpful?
Thank Debbie J
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for taking the time to share your experience with us! We are glad that you will be back to visit.

Reviewed 16 July 2014

My wife and I stayed here over the 4th of July weekend. Overall it is a nice property with nice clean rooms. However, it only has one elevator for a 5 story property and we found ourselves waiting an inordinate amount of time for the elevator. We felt this was not only inconvenient but also unsafe given the scale of...

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Helpful?
2Thank Jeff T
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for taking the time to provide us with your feedback. We are a pet friendly hotel and we do try to keep our pets on the first floor however not all guests traveling with pets let us know ahead of time. We hope that you will stay with us in the future so that we can provide you...

boston
Reviewed 11 July 2014

This property was a nice hotel. The rooms were very clean and well maintained. The bathroom was modern, and the employees were nice and helpful. The rooms are really not suite sized, but they are still nice and the beds were comfortable. The breakfast also had quite a few choices of items that were good.

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Helpful?
1Thank mairtraveler
CrystalCamacho, Guest Relations Manager at Comfort Suites Outlet Center, responded to this review

Thank you for providing your feedback. We appreciate your review. We are happy to hear that you enjoyed your stay with us!

Arlington, Virginia
Reviewed 10 July 2014 via mobile

My extended family met up here. We picked it because the other hotels in the area seemed very expensive. It was a good value. We stayed for several nights. It was nice that some of the rooms had two pull out couches and a double bed, so families only needed one room. We also were all put on the same...

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Helpful?
1Thank MrsEF
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are very happy to hear that your group enjoyed our hotel. The mall will re-open next Spring as Asheville Outlets. We are very excited for that new amenity for our guests. We hope to see you again!

tennessee
Reviewed 9 July 2014

we typically only book at places like Hilton, never a comfort suites! i was tempted by the fact that comfort suites had better reviews and also offered Biltmore tickets at a "managers special" discounted rate. the problems started 3 weeks before our trip when i tried to book a "suite" online. their website stated that reservations could not be made...

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Helpful?
3Thank jcsu93
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are very sorry to hear of the problems that you encountered during your stay with us. The reservationist you made your reservation through was at a call center for Choice Hotels. We apologize that they misinformed you on the price of the Biltmore tickets, but unfortunately we cannot discount them because we pay the same rate that we charge...

Pekin, Indiana
Reviewed 6 July 2014

About 2 weeks ago,our family of 5 stayed here for one night on our way to the Outer Banks, NC. The room was clean and it was nice that we didn't have to pay for two hotel rooms to accommodate our 3 older teenage/20 yr. old children, my husband and me. The breakfast included a variety of hot and cold...

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Helpful?
1Thank Karyn D
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are so happy to hear that you enjoyed your stay with us! I am so glad that we were able to find & return your son's wallet. We hope that you will stay with us again.

New York
Reviewed 6 July 2014

Chose this based on reviews and price. The shopper in me was excited that it was near a mall- sadly the mall is being redone and most of it was closed (but outlet stores will open in 2015!). Staff was very friendly - shared tips on where to eat and when fireworks would start.

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Helpful?
Thank Becky B
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you so much for reviewing us on TripAdvisor! We are so happy that you enjoyed your stay with us and we hope that you will visit us again when the Asheville Outlets open in Spring of 2015!!!!

Kechi, Kansas
Reviewed 1 July 2014

Clean, quite, a nice King bed. Even the view wasn't too bad. I am writing this from the hotel on their Wi-Fi and it has been working great to day and it was fine last night. The fitness center was adequate. Have not been down to breakfast yet but I saw it and it looks up to par for a...

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Helpful?
Thank Jim H
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are happy to hear that you enjoyed your stay with us. Thank you for reviewing us on TripAdvisor!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 

Additional Information about Comfort Suites Outlet Center

Address: 890 Brevard Rd, Asheville, NC 28806-2206 (Formerly Comfort Suites Biltmore Square Mall)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 5,146 - ₹ 13,158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Outlet Center staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
Asheville, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites Outlet Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from elevators - the "ding" noise they make is very loud!”
  • Room 323
 of 5 bubbles txgmc, 13 Mar 2017 | Read review
“Ground floor rooms are for guests with pets”
 of 5 bubbles camodoc9, 28 Dec 2016 | Read review
“The elevator is really slow”
 of 5 bubbles 757gailw, 24 Oct 2016 | Read review
“2nd floor room was spacious & very quiet.”
 of 5 bubbles Southernnow, 21 Oct 2016 | Read review
“find another hotel”
 of 5 bubbles patrickmP8772OC, 18 Oct 2016 | Read review
5 of 5