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Comfort Suites Outlet Center

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Comfort Suites Outlet Center
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590 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Outlet Center
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Showing 584: English reviews
Lake Elmo, Minnesota
Reviewed 2 November 2014

Most of the components of our stay were good. The service from the staff and the room itself was good. But there were two major problems. Our stay corresponded with a national golden retriever show and the hotel was overrun with them. Most of the dogs were well behaved but others not quite so much. Barking and yapping early in...

1Thank OneAddictedTraveler
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are glad to hear that you enjoyed our hotel & our staff. We apologize that the dog show was an inconvenience. We regret that they disrupted your stay. We do use our meeting space as overflow for breakfast seating when available. It was unfortunately in use most mornings during the dog show. We do hope you will stay with...

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 30 October 2014 via mobile

I will NEVER NEVER NEVER stay at a comfort suites ever again. As I know it is partly my fault I left some very expensive items during my stay, we were with another couple who was eager to leave resulting in me leaving the items behind. I called the hotel as soon as I noticed (the same day we checked...

Thank A TripAdvisor Member
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are sorry to read your review. You read that another guest left an item behind & we did not call them about it. It is hotel policy not to contact a guest regarding an item left behind in case the guest that stayed with us does not want someone to know they were here (domestic violence cases, spouses who...

Winston Salem, North Carolina
Reviewed 27 October 2014

We've contracted with the hotel several times to host our conferences and have always been pleased. The accommodations are comfortable, breakfast is fine, meeting space has windows and the staff is always attentive and eager to please. Not too far from downtown Asheville.

2Thank Maria P
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are so happy that you always enjoy your stay with us! We look forward to seeing you again next time!

Greer, South Carolina, Usa
Reviewed 26 October 2014

This hotel has always been clean and well maintained, centrally located to shopping and restaurants. This hotel had a lot of TV channels, A LOT MORE than most hotels within the same class in the area. The room was clean but the bathroom did not have towel racks. Other than that, it was a quite and comfortable room. The breakfast...

2Thank Bernard L
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for taking the time to review us on TripAdvisor. We appreciate your feedback. We realize that the breakfast room can get crowded when the hotel is full and we appreciate your patience. We hope to see you again.

Columbia, South Carolina
Reviewed 26 October 2014

Let me start this off by saying that I am an animal-lover, especially dogs, but not on my vacation. My husband and I booked an overnight trip here with a Biltmore package. Although it was a little more expensive than I feel the hotel is worth, I understand that this is a peak season for this area, and the price...

Thank Elizabeth W
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for your review. We are happy to hear that you found our hotel to be clean and conveniently located and our staff to be friendly. We are very sorry to hear that a barking dog disturbed your stay. We do try to contain pets to the first floor or the ends of hallways to avoid disrupting other guests....

Reviewed 22 October 2014 via mobile

We were very pleased with our stay here. We stayed for four nights and also brought both of our dogs. The king size bed was comfortable and warm with plenty of pillows. The extended suite with the couch and table gave us extra room to spread out. We were pleased to find a nice sized refrigerator that was cold, a...

Thank Megrock12
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are so very happy that you enjoyed your stay with us. Thank you for sharing your experience for other travelers. We hope that you stay with us again!

Lexington, Kentucky
Reviewed 14 October 2014

We booked a package deal with a kong suite which included two tickets for two days to the Biltmore estate. The price was well worth it as Biltmore tickets are pricey. The hotel was located close to the Biltmore and the interstate, both of which were easy to find. However even though it was close enough to town I am...

2Thank Elaine M
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are happy to hear that you enjoyed the Biltmore package. Thank you for providing your feedback and we hope to see you again soon!

Reviewed 14 October 2014

I thought my stay was okay. The price of the room for the two night I stayed was a bit overpriced, nothing fancy. Normally I don't put a review out but I am today because I am a little disappointed, we left kind of quickly due to bad weather approaching we wanted to get on the road, and I was...

2Thank EastCoastTravel2
CrystalCamacho, Guest Relations Manager at Comfort Suites Outlet Center, responded to this review

Thank you for your review. As you can imagine items get left behind by guests all the time. We have a lost & found department & all items left by guests are carefully logged. The hotel is not responsible for any item that a guest leaves behind and it is hotel policy (as it is with most hotels) that we...

Louisville, Kentucky
Reviewed 13 October 2014

I stayed here because it's the best rate I could find at a 3-star hotel. However, for the location (15+ minutes away from Asheville "fun") & the basics, I felt the $150 was terribly overpriced. $100, sure. not $150.00. Won't stay there again for that price.

1Thank jlouisville
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for providing us with your feedback. October is our busiest month and every hotel in Asheville sells out most nights, that is why the price is higher. Please visit us during the off season for better rates. The rates do include a full, hot breakfast each morning. We are just 10 minutes from downtown Asheville & the Biltmore...

Deltona, Florida
Reviewed 4 October 2014

Stayed here the last Friday night in September. Fortunately we had made reservations because the place was packed and was also hosting a military unit's reunion. I do not recall his name but the front desk clerk was one of the nicest hotel workers we have ever met. He had some drunk and upset people in the lobby and he...

Thank Mike D
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are happy to read your review. Thank you for providing us with your feedback. We hope to see you again!

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 

Additional Information about Comfort Suites Outlet Center

Address: 890 Brevard Rd, Asheville, NC 28806-2206 (Formerly Comfort Suites Biltmore Square Mall)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 4,902 - ₹ 13,137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Outlet Center staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
Asheville, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites Outlet Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from elevators - the "ding" noise they make is very loud!”
  • Room 323
 of 5 bubbles txgmc, 13 Mar 2017 | Read review
“Ground floor rooms are for guests with pets”
 of 5 bubbles camodoc9, 28 Dec 2016 | Read review
“The elevator is really slow”
 of 5 bubbles 757gailw, 24 Oct 2016 | Read review
“2nd floor room was spacious & very quiet.”
 of 5 bubbles Southernnow, 21 Oct 2016 | Read review
“find another hotel”
 of 5 bubbles patrickmP8772OC, 18 Oct 2016 | Read review
5 of 5