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Comfort Suites Outlet Center

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Comfort Suites Outlet Center
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599 Reviews from our TripAdvisor Community

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Showing 593: English reviews
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Cadillac, MI
Reviewed 6 days ago NEW

This has always been a good place to stay, the rooms clean and very comfortable, right from the time you check in the desk person is very helpful and her dinner selections are worth listening to. The free breakfast is good and fresh and I'm sure we will be back the next time were in Asheville.

1Thank goodfellow55
Pepperell, Massachusetts
Reviewed 3 weeks ago via mobile

Delightful room with couch and amenities! Housekeeping staff was excellent and they left our room very clean. Quiet hotel easy to sleep at night! Check in staff was efficient enough no one bothered to pay much attention when we left or even say anything courteous like goodbye or thank you!

1Thank Sherry M
About Hotel's Favourite Review
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are very happy that you enjoyed our hotel. On behalf of our entire staff....THANK YOU! I am very sorry that no one told you good bye or thank you upon your departure. We appreciate your business and we hope you will return to our hotel!

Kingston, New York
Reviewed 1 week ago via mobile

A Convenient location. Quick & easy ride to Biltmore & downtown. Clean room. Walls were thin, breakfast was "eh", and beds were only full sized but what do you expect for $75 a night. Overall not bad.

Thank Jen0719
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for sharing your feedback with us. We are happy that you enjoyed our convenient location. We appreciate your business and we hope that you will stay with us again!

East Bend
Reviewed 2 weeks ago

It was very enjoyable. Rooms were comfortable and the staff was very courteous. We love the easy access to the malls and restaurants. Being so close to the one center made it easier for us to walk there everyday.

Thank Stan S
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you so much for your review! We appreciate your business and hope that you will visit us again!

Bowling Green, Kentucky
Reviewed 2 weeks ago

Courteous staff. Clean rooms. Comfortable beds. Really nice breakfast. Convenient location within reasonable distance of main thoroughfares and attractions, including Vanderbilt's Biltmore Mansion. Shopping near as are restaurants.

Thank Royce V
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

We appreciate your feedback. We are glad that you found our staff to be courteous and our rooms to be clean! Please stay with us again!

Rehoboth Beach, Delaware
Reviewed 3 weeks ago

Seventeen people were in line to check in when I arrived. Jessica, the sole desk clerk, was working hard and remained pleasant (more so than all the potential guests who were outraged at the delay), but it took more than an hour to check in - even though I had a reservation. Even though the sign in the reception area...

Thank TexTraveler1
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

We apologize for the delay at check-in. Jessica is brand new and it took her a little longer than normal. We are glad she remained pleasant. Someone did come in to help her out. Choice standards is to have one front desk clerk. We also have a maintenance person and houseperson on staff in the evenings. We are very sorry...

Saint Pete Beach, Florida
Reviewed 3 weeks ago

We were traveling from Florida to Virginia and decided to stay in Asheville. This Comfort Suites is dog friendly, as well as on top of the outlet mall. A good place to stay if you are either shopping or wanting to stay just outside of Asheville. The hotel was comfortable and clean and near many restaurants. Would stay again if...

Thank bamajda
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for your review. We are happy that you enjoyed our convenient location. We hope you are in our neighborhood again soon!

Midland, North Carolina
Reviewed 4 weeks ago

Me and my 3 sisters stayed here for the weekend March 17 thru March 19. The personnel was great. The room was clean and big. The breakfast was good. The hotel is within walking to shops and restaurants. I would stay here again.

Thank monica l
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are delighted to hear that you enjoyed your recent stay with us. We hope to see you again soon!

Tampa, Florida
Reviewed 4 weeks ago via mobile

Had a nice stay, room was spacious and clean. Bed was good but pillow was squishy and very soft. Breakfast was excellent with waffles and little cheese omelettes made up plus other things. Walk 150 yards to outlet mall. Would stay again.

Thank J M
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for taking the time to provide us with your feedback. We are happy that you enjoyed our hotel and we look forward to welcoming you back!

Martha's Vineyard, Massachusetts
Reviewed 18 March 2017 via mobile

I used my points for this stay. Staff was awesome, room was super nice, could not hear guests in the halls or next door. Pleasantly surprised. Breakfast was super. Highly recommend staying here. The only negative is 1 elevator and it's slow.

Thank Daniel B
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for your review. We are happy that you enjoyed our hotel and we appreciate your patience with our one elevator. We hope to welcome you back soon!

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Outlet Center is conveniently located right off of I-26 and near the beautiful Biltmore Estate, America's largest home. Discount Biltmore tickets sold! We are adjacent to Asheville Outlets, western NC's premier shopping venue with over 75 outlet stores plus food pavilion. All of our suites include a free full hot breakfast, pull out sleeper sofa, microwave, refrigerator & coffee maker. We have a Fitness Room on-site as well as seasonal, outdoor pool. Whirlpool suites are also available. We are a pet friendly hotel and we offer pet walking and cleanup areas. Our business center is stocked with office supplies and we also offer remote printing. Our meeting space can accommodate up to 150 people. We look forward to welcoming you to the beautiful mountains of Asheville, NC! ... more   less 

Additional Information about Comfort Suites Outlet Center

Address: 890 Brevard Rd, Asheville, NC 28806-2206 (Formerly Comfort Suites Biltmore Square Mall)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 6,288 - ₹ 14,132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Outlet Center staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
over a year ago
Asheville, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites Outlet Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was facing the outlet center very quiet”
goodfellow55, 20 Apr 2017 | Read review
“we stayed on the fifth floor and it was very quiet .”
984stans, 10 Apr 2017 | Read review
“Avoid the rooms near the elevators”
TexTraveler1, 5 Apr 2017 | Read review
“Ask for a room away from elevators - the "ding" noise they make is very loud!”
  • Room 323
txgmc, 13 Mar 2017 | Read review
“Ground floor rooms are for guests with pets”
camodoc9, 28 Dec 2016 | Read review
5 of 5