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Four Points by Sheraton Asheville Downtown

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Four Points by Sheraton Asheville Downtown
Four Points by Sheraton Asheville Downtown
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771 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Asheville Downtown
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Showing 764: English reviews
Pennsylvania
Reviewed 6 November 2016 via mobile

I expected a bit more from a downtown Sheraton, so I was a little disappointed in this hotel, but I tend not to let little things bother me as long as it is a clean and comfortable place to sleep. First some complaints. It smelled like trash in the hall and I'm happy I carry a travel fabreeze so I...

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Helpful?
3Thank John W
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your comments. I regret that we missed the opportunity to meet and exceed your expectations. I plan to share your feedback with my staff to use as a coaching opportunity. I do hope you will give us another opportunity to provide you with a great stay in the future. Shannon Mason General Manager

Ocean View DE
Reviewed 3 November 2016

Stayed two nights for husband's business meeting also located at 4 Points or we would not have chosen this hotel. The lobby's cacophony made it impossible to sit nearby. Our room smelled moldy and the windows cannot be opened. We turned on the heat and it smelled temporarily like a burning car. The sheets are old and should be replaced...

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Helpful?
4Thank DianeOceanViewDE
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your comments. I regret that we missed the opportunity to meet and exceed your expectations. I plan to share your feedback with my staff to use as a coaching opportunity. I do hope you will give us another opportunity to provide you with a great stay in the future. Shannon Mason General Manager

Raleigh, North Carolina
Reviewed 31 October 2016

I stayed at the Four Points recently and was overall pleased with my stay. The hotel is located in Downtown Asheville and close to the restaurants and shops. They offer free parking as well which seems like a rarity in Downtown Asheville. There is a restaurant attached to the hotel if you didn't want to walk anywhere. I was greeted...

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Helpful?
Thank NCTraveler2015
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

Carlisle, PA
Reviewed 27 October 2016

My wife and I found many things about this hotel to be positive, including the location, the well-maintained room, comfortable beds, friendly staff, free ample parking, free newspaper, free breakfast (which our rate included, so it may not apply to all rooms, so it's good to ask). Wifi worked very well, but it did sign you off if you didn't...

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Helpful?
1Thank Birdguy
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

Miamisburg, Ohio
Reviewed 26 October 2016

The hotel is well located in downtown Asheville. It is clean and the bed is comfortable. The hotel should at least update the lamps to lamps that have the extra outlet. It is very difficult to find an outlet to plug in computer or charge mobile devices. I also think they are much too strict about giving their platinum guests...

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Helpful?
1Thank timesharetraveler11
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

Myrtle Beach, South Carolina
Reviewed 23 October 2016

The best thing this place has is location. Its right downtown right near all the breweries and restaurants. I got a cheap room here as a last minute stay. The hotel staff is nice, the room was very nice as well, clean and comfortable.

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Helpful?
1Thank tennboy1981
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

ATLANTA
Reviewed 21 October 2016 via mobile

A great location and a nice place in stay in downtown Asheville. Very nice rooms and tastefully decorated. Great price and with ample parking; parking can be a problem in downtown Asheville. The staff is very helpful and knowledgeable. Next time in Asheville this is the place for me. You will find this hotel will meet your travel needs.

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Helpful?
Thank Jim M
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

Reviewed 21 October 2016 via mobile

Perfect location to visit downtown. Within walking distance of most places and is conveniently located next to the highway. Walked to the Orange Peel and was about a half mile or 10 minute walk. Chop house has an intimate setting and great drinks.

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Helpful?
1Thank Michael W
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

Lawrenceville, Georgia
Reviewed 18 October 2016 via mobile

We stayed overnight this past Saturday. Let's start with the Pros: - Great location - located within a couple of block to restaurants, bars, shopping and sites. - Free parking - many of the downtown hotels charge daily - Quick access to the highway - Traffic - barely any this past Saturday - Hotel has a hotel and restaurant as...

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Helpful?
Thank Charmainega
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your comments. I regret that we missed the opportunity to meet and exceed your expectations. I plan to share your feedback with my staff to use as a coaching opportunity. I do hope you will give us another opportunity to provide you with a great stay in the future. Shannon Mason General Manager

Cleveland, Ohio
Reviewed 18 October 2016 via mobile

The staff here are very friendly and helpful. Our first night we ate in the restaurant and had an amazing meal! The room is very comfy. There are great shops and restaurants nearby. Everything is clean and well cared for. I would stay here again.

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Helpful?
Thank yomamalynn
Shannon M, General Manager at Four Points by Sheraton Asheville Downtown, responded to this review

Thank you for your feedback and taking the time to post your comments. I am so glad that you enjoyed your stay. I hope you will plan to stay with us on your next trip to Asheville. Shannon Mason General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Our Asheville Hotel is located Downtown and offers the convenience of a great location while being nestled among the Blue Ridge Mountains. We have a committed, lively staff and put our guest's needs first! ... more   less 

Additional Information about Four Points by Sheraton Asheville Downtown

Address: 22 Woodfin St, Asheville, NC 28801-3022
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 7,283 - ₹ 20,178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Asheville Downtown 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Four Points By Sheraton Asheville Downtown Hotel Asheville
4 Points By Sheraton Asheville Downtown
Four Points Asheville Downtown
Best Western Asheville
Asheville Sheraton
Asheville Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Asheville Downtown staff and other travellers.
4 questions
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Questions? Get answers from Four Points by Sheraton Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles jordenn2015, 9 Dec 2016 | Read review
“Contact the property or chain the night before you plan to stay.”
 of 5 bubbles robertba643, 21 Nov 2016 | Read review
“All rooms are alike”
 of 5 bubbles timesharetraveler11, 26 Oct 2016 | Read review
“Stay elsewhere”
 of 5 bubbles Rod0530, 13 Oct 2016 | Read review
“Away from icemakers”
 of 5 bubbles cjurban25, 4 Sep 2016 | Read review
5 of 5