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We recently stayed at the Sheraton Four Points near downtown Asheville. The thing that worked best at this hotel is the location. It is just a couple of blocks to the high street (Broadway / Biltmore Ave.) where you can find all the brew pubs,...More
The lobby is bright and modern....the rooms are not! The plastic wood flooring at room entrance caught my shoes every time! The bedsprings squeaked every time you sat down...ridiculous! The bathroom fan sounded like a propeller airplane, and could not be shut off. Not up...More
We have stayed here twice in the last month. Our rooms in both instances were clean and comfortable. On both stays, the front desk staff were welcoming and helpful. On our last stay, the restaurant stayed open a little longer than they had planned on...More
Poorly managed and poorly maintained. Dismissive front desk staff, confused about our reservation. Hallways are hot and smelly. Room air conditioners are inadequate, and windows do not open. Bedding and furniture worn and outdated. Multiple extension cords run behind all the furniture, including the bed....More
This is the spot to stay if you want to explore the downtown area of Asheville. The check-in was efficient, and the room was very clean. Our view, however, was of the roof so no plus there. The bathroom is a little small. We used...More
US$ 107 - US$ 247 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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North Carolina >
North Carolina Mountains >
Also Known As
4 Points By Sheraton Asheville Downtown ,
Four Points By Sheraton Asheville Downtown Hotel Asheville ,
Response from Angela S | Property representative |
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we have to wait for the brand to tell us when the update will happen. With the acquisition of Starwood by Marriott, we are anticipating new standards. We do hear you loud and clear and want to move forward with this but our hands are tied until we receive the correct information. Thank you for your patience. I do hope this clarifies our responses.