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Best Western Asheville Tunnel Road

CancelonUS$ 94*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 123*
US$ 94*
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US$ 104*
US$ 104*
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Best Western Asheville Tunnel Road
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1,413 Reviews from our TripAdvisor Community

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Showing 1,398: English reviews
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The Hague, The Netherlands
Reviewed 2 days ago NEW

We were glad to leave this hotel. We could hear the sound of the TV of the neighbour's through our walls in room 208. Unfortunately, they decided to watch their telly until midnight. After that they tried to smash their door several times. That, combined with a couple of cushions that really stink made our night not one to remember....

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Helpful?
Thank Paul_&_Sanderella
HOTEL’S FAVOURITE REVIEW
Reviewed 11 March 2017

I've stayed at this hotel 3 times, and I have every reason to return. It's easily accessible from one of Asheville's main roads, and it's reasonably close to the downtown area. Having said that, it is advisable to have a car or some other means of transportation. My room was similar to the Best Western I reviewed for their Hickory...

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Helpful?
1Thank Patrick S
About Hotel's Favourite Review
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your five star review. I love to hear from return guest who have enjoyed their stays with us. Thank you for your great breakfast review I will pass it along. We look forward to seeing you again soon!

Burlington, North Carolina
Reviewed 2 days ago NEW

Best Western on Tunnel is our go-to. We've been coming for years. It's always been clean and updated, best value for the area, and pet friendly! Such a quick little drive into downtown and lots of conveniences and parks super close.

Review collected in partnership with Best Western
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Helpful?
Thank JennKNealis
Reviewed 6 days ago NEW

Noisy, especially if you face Tunnel road. Gap under that allow light, noise and weather to intrude. AC broke and instead of give us another room they kept saying that it would be fixed, but it took four hours, about the time we were getting ready for bed. Did I mention how noisy it was? There is new construction next...

Review collected in partnership with Best Western
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Helpful?
Thank tompX5472HK
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. I would like to apologies for the issues in the room and that we did not handle the AC breaking in a timely manner. The construction next door is unfortunately not in our control and we hope our guest will understand. We hope that you will give us a second chance and stay with us...

Dearborn, Michigan
Reviewed 1 week ago

Everything was excellent except for the refrigarator that wasn't working. Overall the rooms were clean. No elevator. Good location. Staff were very friendly. Very less items in breakfast if you are a vegetarian

Review collected in partnership with Best Western
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Helpful?
Thank Srikanth A
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your five star review. I appreciate all of your great feedback! I hope the next time you are in the are you will stay with us again!

new york
Reviewed 1 week ago

Well appointed, very accommodating staff and decent breakfast buffet. The motel is conveniently located from the major tourist and business areas, and can be reached by highways as well as city streets.

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Helpful?
Thank voyagernewyork
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. We are glad to hear our location worked for all your needs and you enjoyed your stay. We look forword to seeing you again soon!

Bloomingdale, New York
Reviewed 2 weeks ago

The Best Western in Asheville is conveniently located to downtown, a straight two mile drive on Tunnel Road. The housekeeping staff is excellent as the room was spotless. The breakfasts were the same boring food found at any other chain motel. The major downside is no laundry facilities. We had to waste a couple of hours sitting in a laundromat...

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Helpful?
Thank bryjak
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. We appreciate all of your feedback and will use it to continue to improve. We hope that you will visit us in the future.

Knoxville, United States
Reviewed 2 weeks ago

I guess you cannot expect honest housekeeping staff. They kept my Paul Mitchell flat iron I accidentally left behind. When I called the hotel about it, I was basically ignored. We normally do not leave things behind, but since I did, I called to ask to have my items shipped. After 5 calls, I have given up. I will not...

Review collected in partnership with Best Western
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Helpful?
Thank annrV1135JM
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. We have been in contact with you about the issue. We understand that things do get left behind and we do our best when this happens. We communicate with our housekeeping staff and have a lost and found long for this situation. We know that when you first called us you were missing a number...

NJ, United States
Reviewed 2 weeks ago

The staff was very friendly and professional. Our stay was smooth and comfortable even with the light that was fixed while we were out for the day. We spent time in the Blue Ridge Mountains and Biltmore as well as downtown so we were fine with being outside the city. The free parking was a benefit. We also appreciated the...

Review collected in partnership with Best Western
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Helpful?
Thank tammyd692
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review! It sounds like you had a great visit to Asheville and were able to take advantage of our great location near downtown and the Blue Ridge Parkway. Thank you again and hope to see you back the next time you are in the area!

North Attleboro, MA & Sebastian, FL
Reviewed 2 weeks ago

We were in town for a few days for a wedding. The place was nice and clean, probably recently updated. Everyone was very friendly from the check-in clerk to the maids. The room smelled of bleach when we first came in, so it must have recently been cleaned. There was always plenty of ice in the machine.The breakfast was excellent...

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Helpful?
Thank Retired50
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. Thank you for all of your feedback I appreciate it and know that we use all of our guest feedback as a way to continually improve. We hope to see you back soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Best Western Asheville Tunnel Road

Address: 501 Tunnel Road, Asheville, NC 28805-1824 (Formerly BEST WESTERN Of Asheville Biltmore East)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: ₹ 6,141 - ₹ 16,096 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Asheville Tunnel Road 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Of Asheville Biltmore East Hotel Asheville
Best Western Asheville Biltmore East
Asheville Best Western
Hotel Style:
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#22 Family Hotel in Asheville
#22 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Asheville Tunnel Road staff and other travellers.
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Questions? Get answers from Best Western Asheville Tunnel Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lower level good for accessability”
voyagernewyork, 10 May 2017 | Read review
“Rooms in the back were quieter.”
Retired50, 2 May 2017 | Read review
“probably any room. Ours was a corner room near the entrance and very quiet.”
babs295, 1 May 2017 | Read review
“Ground floor is always good and easily accessable.”
mariemhammond, 25 Apr 2017 | Read review
“Reserve in advance during NCAA weekends!”
davidnM6347FR, 24 Mar 2017 | Read review
5 of 5
Cancelon
US$ 94* /night
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Booking.comUS$ 104
Expedia.comUS$ 104
HotelQuicklyUS$ 123
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Prices are for 1 room, 2 adults
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